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Resources & Tools

Resources and Tools

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The Home Care and Community Health Support Pocketbook was created to bring awareness to several health and safety issues faced in home and community care.
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In long-term care it is increasingly apparent that who is on shift is just as important as how many staff are on shift. Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
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Safety A-Z
Programs & Services

Programs and Services

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Leading from the Inside Out
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Our Programs
Leading from the Inside Out provides a safe space for leaders in continuing care to share their challenges and learn self-care practices.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Guidelines & Regulations

Guidelines and Regulations

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WorkSafeBC’s healthcare and social services planned inspection initiative focuses on high-risk activities in the workplace that lead to serious injuries and time-loss claims.
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WorkSafeBC is releasing a discussion paper with proposed amendments to the Current Rehabilitation Services and Claims Manual that guide wage rate decisions related to short-term and long-term disability compensation. Recommended amendments include: These changes may affect your claims costs. Click here to view the proposed changes and offer feedback to WorkSafeBC – The deadline is 4:30 p.m. on Friday, […]
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Guidelines and Regulations
Regulatory News
Educational Opportunities

Training & Education

E-Learning

Discover a wide array of eLearning courses that provide convenient, self-paced learning experiences tailored to suit your schedule and individual pace.
Starting at $20
Care and Connection on the Dementia Journey is intended for anyone who interacts with people living with dementia. It is a collection of independent, online, self-paced modules that you can explore and take at your convenience.
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Starting at $20
This online refresher will provide an opportunity to revisit the PVPC content and should take no longer than one hour to complete.
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Starting at $15
Kitchen working conditions vary from those of a private household where you are the only cook to large commercial kitchens where you are preparing meals with an entire team. Either way, kitchens are full of safety hazards and it is important to understand what they are and how to avoid them.
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Starting at $15
Employees who work alone or in isolation tend to be more vulnerable to safety hazards than those who have coworkers present.
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Starting at $20
WHMIS Works is 50% off in July!
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Starting at $15
In this course, you will learn about violence in the workplace including recognizing violence, calling for help, reporting incidents of violence, conducting a Point of Care Assessment and workers' right to refuse unsafe work.
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Starting at $0
Vaccines play an important role in infection prevention and control. They can help keep you and others safe in the workplace, at home, and in public.
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Starting at $0
Vaccines play an important role in infection prevention and control. They can help keep you and others safe in the workplace, at home, and in public.
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Starting at $15
In this course, you will learn about slips, trips, and falls in the workplace including common causes for slips, trips, and falls that occur in the workplace and how to prevent them.
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Starting at $50
Safety Basics is a series of six self-paced courses that provide a brief introduction to the top health and safety concerns for workers in continuing care. Upon completion of all courses, learners will be issued a certificate of completion.
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Starting at $20
If you’re a member of a Joint Occupational Health and Safety Committee, this online self-paced course will provide you with systematic and practical guidance to ensure that your committee gets the most out of your health and safety meetings, while following occupational health and safety legislation in British Columbia.
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Starting at $35
This Qualitative Fit Tester Training has been developed in accordance with WorkSafeBC Regulations and CSA Standards. This course is an online, self-paced course with a virtual skills assessment demonstration component.
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Starting at $15
Putting on (donning) and taking off (doffing) personal protective equipment (PPE) safely is essential to limit the transmission of infectious diseases. Research reveals that inadequate training and lack of prior experience lead to ineffective donning and doffing practices.
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Starting at $15
In this course, you will learn about using personal protective equipment (PPE) in continuing care settings. 
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Starting at $20
This course provides the knowledge and skills to create a comfortable, safe, and effective computer workspace. 
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Starting at $15
Learn about identifying the early signs and symptoms, recognizing risk factors and applying strategies to reduce the risk of musculoskeletal injuries in the workplace.
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Starting at $15
When you drive as part of your job, whether that's going on the occasional errand or driving every workday from appointment to appointment, the vehicle becomes your workplace. And this means you have responsibilities to keep yourself safe and healthy.
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Starting at $20
There is growing evidence of the global impact of mental illness. Cutting across age, gender, education and social strata without prejudice, mental disorders are among the most important contributors to the burden of disease and disability worldwide - and we will see continued dramatic increases in mental illness if action is not taken.
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Starting at $0
Les vaccins jouent un rôle important dans la prévention et le contrôle des infections. Ils peuvent contribuer à assurer votre sécurité et celle des autres sur le lieu de travail, à la maison et en public.
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Starting at $0
Les vaccins jouent un rôle important dans la prévention et le contrôle des infections. Ils peuvent contribuer à assurer votre sécurité et celle des autres sur le lieu de travail, à la maison et en public.
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Starting at $15
In this course, you will learn about infection prevention practices for continuing care workplaces. 
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Starting at $20
Employers have an obligation to make sure that all workers have the ability to do their jobs safely. Being impaired at work - whether caused by alcohol, drugs, or another source - can affect our ability to focus, make decisions, follow instructions, and handle equipment and tools.
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Starting at $15
Workplace health and safety is about identifying and preventing hazards that could lead to injury, mental and physical illness, and fatalities at work. A workplace with effective health and safety practices enjoys higher productivity, healthier employees, better recruitment and retention, and fewer fines and work interruptions.
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Starting at $35
In this self-paced online course, you’ll learn how stress works; how it impacts your thoughts, feelings, and actions; and evidence-based strategies for enhancing your resiliency at home and in the workplace.
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Starting at $20
Bullying is defined as a repeated, persistent and continuous behaviour, as opposed to a single negative act. Generally, perceiving a power imbalance between the victim and the perpetrator, the victim feels inferior whether this imbalance is there or not.
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Workshops

SafeCare BC is committed to providing outstanding professional development for continuing care workers in BC as well as connecting continuing care workers to other professional development opportunities.
Starting at $35
Occupational Health and Safety Committee: Part 2 - Beyond the Basics aims to support JOHS committee members that have already completed their mandatory 8-hour training. This course will benefit all committee members that are keen to bridge the gap between what they learned in their mandatory training and the practical application of enacting their responsibilities […]
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Starting at $35
Using the fundamentals of motivational interviewing, this workshop will help you have conversations with respect and curiosity that make others feel heard, supported, and valued.
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Starting at $35
The Working Mind is designed to: The Working Mind for Employees offers practical knowledge to increase participants’ overall comfort level with mental illness. Upon completing the course, employees will be able to: The Mental Health Commission of Canada (MHCC) has customized The Working Mind to best align with the lived experience of staff in a […]
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Starting at $35
Increase your awareness of mental health, reduce stigma and other barriers to care in the workplace & encourage mental health conversations by transforming the way participants think and talk about mental health and mental illness.
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Starting at $50
The two modules that are being covered in these workshops are part of the curriculum, Dementia Capable Care of Adults with Intellectual Disability and Dementia; an evidence-based, nationally acclaimed training program created by the US NTG that has been modified by the NTG Canadian Consortium for the Canadian context.
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Starting at $100
Are you already familiar with Safe Handling techniques, but want to share your knowledge and expertise with others at your workplace? Are you looking to train your staff in a cost-effective and efficient manner?
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Starting at $110
Are you a continuing care worker, but don’t know the safest practices when it comes to handling the persons receiving care?
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Starting at $50
Are you a Registered Nurse (RN) or Registered Psychiatric Nurse (RPN) who is passionate about health and safety? Do you have RNs or RPNs in your organization who could help elevate your health and safety programs?
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Starting at $400
Are you already familiar with violence prevention techniques, but want to share your knowledge and expertise with others at your workplace? Are you looking to train your staff in a cost-effective and efficient manner?
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Starting at $35
Are you a care worker that faces the risk of violence during your work day? Do you have the tools and training needed to de-escalate unpredictable and potentially dangerous situations?
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Starting at $35
This introductory or ‘fundamentals’ Occupational Health and Safety course will introduce new committee members to the basic principles of workplace health and safety.
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Starting at $220
The Mental Health First Aid (MHFA) training course was developed by the Mental Health Commission of Canada to help people provide initial support to someone who may be experiencing decreasing mental well-being or a mental health crisis.
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Starting at $110
Are you a Licensed Practical Nurse who is passionate about health and safety? Do you have LPNs in your organization who could help elevate your health and safety programs?
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Starting at $35
Are you caring for someone living with dementia? Do you lead a multidisciplinary team who support those living with dementia? Do you want to better understand the challenges of Alzheimer’s and how it can affect a someone? Do you want to learn ways you can better care for someone with the disease?
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Webinars

Dive into a rich collection of previously recorded webinars, brimming with valuable educational content, ready to be explored at your convenience.
December 12th @ 11:00am
Step into a stress-free holiday season with Colter Long, a seasoned Registered Clinical Counsellor who brings personal resilience strategies to empower you. As the festivities ramp up, so can the stress—learn to navigate this busy time with confidence. Discover how to spot different stressors and identify signs of anxiety and depression, equipping yourself with essential […]
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December 4th @ 11:00am
Join us for an engaging and practical webinar with Yolanda Wang, a Registered Dietitian and certified personal trainer, as she explores how the food you eat affects your mental health. Yolanda will share the latest research on the connection between your diet and brain function. She’ll also provide simple tips for fitting healthy eating into […]
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December 5th @ 11:00am
In this session, participants will learn about a real-life WorkSafeBC case study where a long-term care facility resident exhibited challenging behaviour that resulted in unintended physical injuries to a Health Care Assistant (HCA). After recovering from their physical injuries, the HCA continued to experience health challenges related to PTSD and mental health. This case study […]
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We all occasionally miss the clues when interacting with others … maybe during conflict, or because of stress or inexperience (you're new to your role or the organization, or it's a new resident or family, or new staff). It's normal. Except sometimes it's not so helpful and you may sense it's a growth edge, either […]
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Have you integrated the new first aid requirements that came into effect on November 1? Join us on Thursday, November 7, from 11 a.m. – noon for a WorkSafeBC webinar on the new occupational first aid requirements. This session is designed to help you understand and implement the necessary changes. Join us, to learn more […]
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We are taught how to read, write, do arithmetic, and ride a bike from a young age. However, many of us are not explicitly taught the critical skills of emotional intelligence - the ability to understand, acknowledge, and respond to our own and others’ emotions. And yet, without the ability to understand and regulate our […]
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In our second session, “How Does Low Social Intelligence Contribute to Incivility?” Mary Ellen Sanajko will lead an interactive exploration of social intelligence (SI) and its crucial role in fostering a positive workplace culture. We’ll discuss how a deficit in social intelligence can lead to misunderstandings, conflicts, and ultimately, incivility, impacting team dynamics and safety.
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November 27th @ 11:00am
Did you know that more than 50 different diseases or conditions can lead to young onset dementia? Join us to watch and discuss a powerful short film featuring Elaine, who was diagnosed with young onset dementia at just 47 years old. In this session, we'll delve into Elaine’s journey, exploring her personal experiences and the […]
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In this case study, we will explore the experiences of a resident living in a long-term care home. This resident will often walk into people’s rooms while searching for something. Through this case study, we will learn how behavior often communicates important information. When we investigate and begin to understand possible reasons for the behaviour, […]
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Led by Dr. Ryan Todd, founder of headversity. Compassion fatigue is a growing concern in high-stress professions, often leading to emotional exhaustion and decreased productivity. In this session, Dr. Todd will delve into the causes and symptoms of compassion fatigue, offering practical strategies to manage and mitigate its effects. Learn how to build resilience, foster […]
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Although the words stress, burnout, and trauma are spoken about more than ever, what exactly do they mean, and what do we do about them? In this 45-minute presentation, Dr Hillary McBride, Registered Psychologist, will provide helpful and accessible information about the nature of stress, burnout, and trauma, including how they are distinguished from each other, and what […]
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Working in caring professions, especially when we are exposed to other people’s trauma, can leave us with our own physical, psychological, and spiritual pain. In this webinar we will briefly look at how being exposed to trauma can affect us and what we can do about it individually and as organizational communities. By the end […]
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Join us for an informative drop-in session with safety experts to discover how SafeCare BC resources can enhance workplace safety. You’ll have the opportunity to ask questions, explore available resources, and learn how SafeCare BC can support you in creating a safer work environment. Don’t miss this chance to gain valuable insights and improve your […]
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Want to show your commitment to health and safety—and save a bit of money? The Certificate of Recognition (COR) program is a voluntary WorkSafeBC program that recognizes and financially rewards employers that have proactively elevated their health and safety beyond the legal requirements.  Join us on October 24 for an overview of the COR program. […]
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Join us for a 30-minute info session with Advica Health! Learn how to skip the long wait times, access top-tier mental health support instantly, and improve your team’s wellness and productivity. Don’t miss out—register now for the September 24 session.
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Leaders, join us for an interactive session to explore social intelligence (SI) and safety culture.
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Join us on Thursday, September 19 from 10 - 11 a.m. for a WorkSafeBC webinar on preliminary assessment rates for 2025. The webinar will also provide an overview of injury rate trends and show how your premiums can be reduced by creating safer and healthier workplaces and helping injured workers recover. This is your opportunity […]
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Find out how Equity, Diversity, and Inclusion (EDI) affect caregiving work. Share experiences and learn how our identities affect caregivers’ and patients’ experiences in healthcare settings. How can we make our services more accessible to diverse populations? How does social identity affect aging? What simple things can we do to improve our workplace for clients […]
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In this one-hour session with registered Nurse Sosa Eweka, we explore the question: "How much does stress impact how we show up every day?" Drawing from her extensive experience in healthcare, Sosa will share personal anecdotes and practical tips to help you thrive in your role. Learn to navigate the challenges of heavy workloads and […]
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July 3, 2024 topic of discussion: Understanding Moral Injury This meeting will connect managers and leaders in care organizations across British Columbia. These monthly leadership meetings respond to the many challenges those care organizations voiced. Stretched to their limits with staff shortages, fatigue, and meeting the demands of their work are a few of these […]
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Let’s embark on a comprehensive exploration of the diverse neurotypes within your workplace ecosystem! Looking through the lens of neurodiversity, we see that neurological differences, such as autism, ADHD, dyslexia, and others, are natural variations in how individuals think, learn, and experience the world. Join Lisa Lewis for an interactive workshop featuring insightful discussions and […]
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Drawing on his lived experience as a person with a disability who works from home and who uses caregiving services, Andrew will explore how we can make caregiving spaces accessible for clients and consumers alike. We’ll look at different aspects of disability management, approaches to accommodations, and consider how these can impact psychological health. We […]
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Language is a powerful tool! When used positively, it can reduce stigma, support our mental wellness, and provide an environment of support and inclusion. In this webinar, you’ll learn the principles for inclusive language, and how you can use those principles to create a positive work culture and support others working against stigma. Learning Objectives:
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Did you know that people who can notice and process emotion have higher levels of vitality and well-being?
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Having safe, healthy, and inclusive workplaces should be a basic goal for all employers. However, many workers view their workplace as being very unhealthy or even toxic. So why is there a disconnect between this basic goal and reality? In this session, Dr. Day will explore the key elements of a safe and respectful workplace […]
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In this introductory workshop, Jennifer Aberman will help you learn how to manage stress and prevent burnout using evidence-based mindfulness practices. Join us for an hour of practical and accessible exercises, engaging videos, and time afterwards for reflection and discussion. What you will learn:
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The session will highlight two amendments made to the Worker’s Compensation Act and provide an overview of the new legal requirements for both employers and workers.
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Unconscious Bias is a topic that – though not new – is certainly getting more attention recently with the focus on the importance of Diversity, Equity & Inclusion. All of us carry unconscious bias in us, and this alone is not necessarily a bad thing. However, recognizing and working to address it is critical to […]
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In this webinar, we’ll explore the nature and profound impact of chronic pain in the workplace. We’ll also analyze factors contributing to chronic pain and share evidence-based, practical strategies specifically tailored for caregivers. We hope to empower caregivers with occupation-specific insights and equip them with tools to prevent, manage, or address chronic pain in their crucial roles.
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Learn about the ways trauma and stress can impact healthcare professionals and practice helpful coping strategies in this one-hour discussion about trauma and healthcare.
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This webinar will provide you with a strategy for making it easier to participate in difficult conversations and respond to the difficult questions that often arise in healthcare settings. Exploring the VERS method (VERS: validate, explore, respond and share)
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This one-hour webinar will provide participants with key strategies and tools for managing and resolving interpersonal and work-related conflicts safely and respectfully. It is ideal for professionals at all levels seeking to enhance their conflict resolution skills and promote a positive and collaborative work environment. Participants will learn how to navigate conflicts effectively, ensuring that […]
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In this eye-opening presentation, Joe shares the critical role family and community support played in helping him overcome a lifelong struggle with substance use disorder and mental illness. 
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There are some essential things to remember to ensure proper care and assistance for residents.
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We are all complex individuals and supporting neurodiversity should be in conjunction with supporting the needs of everyone on the team; drawing on her journey and expertise, she will delve into the importance of communication and how simple adjustments can foster production, retention and team culture.
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In the 1980s, Joe Roberts was homeless in Vancouver’s Downtown Eastside. Overcoming trauma and a history of emotional challenges, within twelve years, he went from Skid Row to CEO. Learn how to respond to difficult emotions during stress, challenge, and change. Research on effective emotional transition shows that individuals, businesses, and organizations need the right […]
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In this interactive one-hour webinar, we will explore how to manage irregular income and budget it to avoid the cost of financial stress. This is intended for hourly, seasonal, commission, contract and/or self-employed individuals.
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In this workshop, Joe Roberts draws on personal experience and the science behind burnout and high performance.
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Nobody was born knowing how to manage money and knowing how to avoid the cost of financial stress. Many parents didn’t discuss money at home, and money management wasn’t taught in school. Learning how to manage money the hard way is, well, hard. It doesn’t have to be that way. Creating a monthly spending plan […]
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Childhood pain can take many forms and come in varying degrees.  Examples include neglect, abuse, parentification, growing up with controlling or judgmental parents, not feeling heard, not feeling loved or cared for, being punished or reprimanded, not feeling safe, or perhaps parents having too high expectations of you. Childhood pain can also come from something […]
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In this webinar, Dr. Heather Cooke provides an overview of findings from a 2018/19 research study examining workplace incivility and bullying in two long-term care homes. The 35-minute presentation is followed by a question-and-answer period.
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Working in health care, can be a challenge at the best of times. However, working during a pandemic has introduced unparalleled layers of stress and anxiety into our long-term care workplaces.
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Webinar regarding the rate setting and healthcare rates 2022 - presented by WorkSafeBC.
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In this webinar, you will learn about Confident Parents Thriving Kids Behaviour, what you can expect from the program and how to enroll.
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Learn about the emotional side of coping with grief and change
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A free webinar presented by Margaret Tebbutt of the Canadian Mental Health Association.
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Don’t miss the opportunity to learn specific resources such as daily self-care plans, just-in-time techniques and strategies for maintaining healthy coping strategies.
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This webinar provides an overview of the principles of psychological first aid, including what collective care means and how you can help others responsibly.
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During this 1-hour webinar, participants will learn more about acute and chronic stress and explore effective stress management strategies, especially for caregivers.
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In this interactive, reflective webinar, participants will learn practical strategies to help them de-escalate situations in which patients and family members are distressed.
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Learn to n identifying burn-out and vicarious traumatization red flags and get recommendations to support better and understand your teams.
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Learn about the mental health tools and resources that are available for leaders to help support workers and themselves, as well as the actions employers can take to promote psychological safety in the workplace.
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Learn practical strategies on how to support neurodiverse employees and colleagues to be successful on their job.
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. Learn about the signs and symptoms if someone is struggling, strategies for maintaining positive mental health, and the tools and resources available for workers to take care of themselves and to promote psychological health and safety in the workplace.
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Based on teachings from the BounceBack®: Reclaim Your Health program (a free CBT coaching program for Canadians experiencing mild to moderate anxiety or depression), this webinar will cover key skills practitioners can use to pause and reflect on their own well-being. Topics discussed will include:
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This workshop is designed to provide knowledge, increase understanding, develop ideas and strategies for responding to trauma.
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During this webinar, you will learn a simple three-step model that be used to respond effectively to distress.
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This session will explore some common suicide myths, how to use destigmatizing language when talking about suicide, and some essential tools to respond to someone who discloses thoughts of suicide.
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Workers may experience both vicarious trauma and vicarious resilience at the same time. This webinar explores how to mitigate the impacts of vicarious trauma.
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In this webinar you will learn about mental health stigma, and a compassionate approace to reducing stigma.
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This webinar will provide you with the information to learn more about controls that enhance your safe resident handling system in your workplace.
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This session will address the relationship between stress and fatigue and what you can do to help maintain your health, your relationships, and your sanity!
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Learn why healthy sleep matters and how it impacts overall health and performance.
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This webinar, presented by Dr. Heather Cooke, Rhonda Croft, and Trish Giesbrecht, discusses the importance of civility in the workplace and strategies that employers and staff can use to create a more collegial work environment.
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This presentation will walk you through the core componenents of self-compassion and explore the benefits of cultivating self-compassion.
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Learn specific resources such as daily self-care plans, just-in-time techniques and strategies for maintaining healthy coping strategies with our experienced specialists.
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Don't miss the opportunity to learn these practical strategies to increase self-awareness about boundaries with our experts.
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SafeCare BC is excited to partner with the Alzheimer Society of B.C. to bring you this 45-minute webinar. We will cover how dementia affects the brain and impacts communication and behaviour as the disease progresses. In this session, you will learn about: The difference between Alzheimer’s disease and dementia What to expect – the progression […]
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SafeCare BC is excited to partner with the Alzheimer Society of BC to bring you this 45-minute webinar. We will cover the basics about behaviours common among people living with dementia and provide health-care providers with strategies to deliver person-centred care during the COVID-19 pandemic. In this session, you will learn about: How dementia affects […]
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Be able to better manage and understand trauma responses and reactions in the workplace. Know when to call in your provider to assist in a debrief. Learn how you can use supportive conversations and resources to support your employees who may be struggling.
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SafeCare BC is excited to partner with the Alzheimer Society of BC to bring you this 45-minute webinar. We will explore how building successful relationships between people living with dementia, their families and continuing care providers is an important way to deliver good quality, person-centred care. In this session, you will learn about: The experiences […]
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An introduction to Motivational Interviewing is a free virtual workshop designed for leadership across the healthcare sector.
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We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.
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