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We are dedicated to providing comprehensive occupational health and safety (OHS) consulting services tailored to your needs.
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Psychological health and safety, often called workplace mental health, encompasses principles and practices to foster a supportive, respectful, and psychologically safe work environment.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Webinar

De-escalation strategies for healthcare

In this interactive, reflective webinar, participants will learn practical strategies to help them de-escalate situations in which patients and family members are distressed.

Overworked and stressed, healthcare workers often find themselves on the receiving end of the upset patients and families are experiencing.

In this interactive, reflective webinar, participants will learn practical strategies to help them de-escalate situations in which patients and family members are distressed. Opportunities to discuss and troubleshoot scenarios will be included, allowing participants to apply the skills discussed in this training to real-life situations.

Speakers

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Rebecca Higgins has worked in community and social services for over 23 years, specializing in mental health education since 2010. She has designed and facilitated workshops and webinars for a wide range of groups, including educators, caregivers, artists, librarians, customer service professionals and many more.

In addition, Rebecca has served as a panelist and presenter at conferences, delivered keynote speeches on mental health, and provided consultation support to community mental health initiatives.

Resources Related to ,

“When I saw the participation rate, which was way above 90 per cent of our care staff who took the training, I thought, okay, there is something here,” says Loren Tisdelle, human resources director at Louis Brier Home and Hospital. “That kind of participation is rare with regular in-person sessions.”  That moment signalled that a new way of learning […]
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Webinar slides for Carmen Smith's presentation, The weight of grief: Understanding and moving forward.
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Meaningful employee participation means giving workers a real voice in how work gets done—not just informing them after the fact. When organizations listen and respond, they build trust, reduce burnout, and make better, more practical decisions.
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To empower workplaces that provide care to create a culture of safety through evidence-based education, advocacy for safer workplaces, leadership, and collaboration
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