Facilitation requirements
Description of activity
Solo facilitation
Facilitators are expected to facilitate workshops solo unless the number of participants exceeds the maximum number of participants that can be facilitated solo for the particular workshop stream. In those cases, SafeCare BC will provide a co-facilitator.
Comfortable troubleshooting technical issues
Facilitators are expected to troubleshoot technical issues that may arise before or during facilitation. Issues may include internet connectivity problems, sound issues, or issues with the projector or laptop. The facilitator may or may not have additional support from an on-site contact.
Arrive 30 minutes early
Each facilitator is expected to arrive 30 minutes early for each workshop and use that time to set up for the workshop, test equipment (e.g. videos, sound, projector), and become familiar with the housekeeping information that must be shared with participants (e.g. emergency exits, washrooms, wifi information).
Show the SafeCare BC video
All facilitators must show the SafeCare BC video at the start of each workshop. Most workshop participants are from SafeCare BC member sites, so they have the right to know the services they are entitled to. Showing the video at the start of each session allows participants to ask questions about SafeCare BC.
Submit sign-in sheets
SafeCare BC's programs and events coordinator issues sign-in sheets for each workshop organized by SafeCare BC. Facilitators ensure that each participant signs in at the start of each workshop and legibly prints their email address. Email addresses are used to issue workshop certificates. At lunchtime, each facilitator must send a copy of the sign-in sheet to the training@safecarebc.ca inbox. Copies can be made by taking a picture with a smartphone. SafeCare BC needs to know who is attending each workshop in case of an emergency.
Turn away late attendees
Participants attending a workshop are not permitted to arrive late or leave early. The only exception is if a person misses a small section of the day and the facilitator is willing and able to catch that person up during the lunch hour or after the workshop on his or her own time. Otherwise, certificates may only be issued if the participant participates in the entire workshop. Facilitators can direct participants to speak to SafeCare BC if he or she would like to discuss why he or she will not receive a certificate.
Surveys
Near the end of the workshop, facilitators must write a survey code on the whiteboard/flip chart paper for participants to complete the workshop evaluation survey with their smartphones. When possible, all participants should be given the WIFI information for the site at this time. Surveys are built into the course to increase the likelihood of completion. The workshop evaluation surveys include questions that evaluate the facilitator.
Invoices (contractors)
Following a workshop, contracted facilitators must submit an invoice to SafeCare BC within 30 days for their agreed-upon contractor rate. SafeCare BC will issue payment within 30 days.
Invoices (secondment)
Following a workshop, the sponsor organization must submit an invoice to SafeCare BC within 30 days for the facilitator's time and any expenses incurred due to facilitation with SafeCare BC (e.g. mileage, meals, parking).
