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Programs & Services

Programs and Services

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Leading from the Inside Out
Leading from the Inside Out waitlist
  • "This program is great and well facilitated. I hope that more healthcare leaders can have the opportunity to participate in this kind of program."
  • "This is a good program and especially helpful to have other participants in the same field of work."
  • "I thought Callie did a great job at providing opportunities for everyone in the group to open, honest and to share their valuable experiences with others."
  • "Working with the other leaders was the most rewarding – to hear other leaders and their struggles and together coming up with self-care strategies to better cope with work-life balance"
Guidelines & Regulations

Guidelines and Regulations

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WorkSafeBC’s healthcare and social services planned inspection initiative focuses on high-risk activities in the workplace that lead to serious injuries and time-loss claims.
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WorkSafeBC is releasing a discussion paper with proposed amendments to the Current Rehabilitation Services and Claims Manual that guide wage rate decisions related to short-term and long-term disability compensation. Recommended amendments include: These changes may affect your claims costs. Click here to view the proposed changes and offer feedback to WorkSafeBC – The deadline is 4:30 p.m. on Friday, […]
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Civility Matters

An Online Toolkit for Long-Term Care Staff

In long-term care it is increasingly apparent that who is on shift is just as important as how many staff are on shift. Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner. Our research, conducted pre-pandemic, revealed the impact of uncivil workplace behaviour on care delivery and staff well-being, an impact that has only been exacerbated by COVID-19.

A positive workplace culture requires cooperation of front-line and leadership staff, and access to learning opportunities that promote a collaborative and respectful workplace.

The purpose of this toolkit is to

Raise awareness about the nature and impact of workplace incivility on staff well-being and care delivery.
Provide practice-based scenarios, strategies and resources for addressing workplace (in)civility and supportive workplace relationships.

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While you are free to enter the site via the front-line staff or leadership staff button below, the information is tailored to each group.

Front-line Staff

(e.g., health care aide, recreation aide, or support services)
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Leadership Staff

(e.g., manager, supervisor, or administrator)
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We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.