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Resources & Tools

Resources and Tools

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This risk assessment audit tool includes a template for long-term care, home care and community health support, and non-clinical areas.
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In long-term care it is increasingly apparent that who is on shift is just as important as how many staff are on shift. Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
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Programs & Services

Programs and Services

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Leading from the Inside Out
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Guidelines & Regulations

Guidelines and Regulations

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WorkSafeBC’s healthcare and social services planned inspection initiative focuses on high-risk activities in the workplace that lead to serious injuries and time-loss claims.
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WorkSafeBC is releasing a discussion paper with proposed amendments to the Current Rehabilitation Services and Claims Manual that guide wage rate decisions related to short-term and long-term disability compensation. Recommended amendments include: These changes may affect your claims costs. Click here to view the proposed changes and offer feedback to WorkSafeBC – The deadline is 4:30 p.m. on Friday, […]
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Language is not always intended to exclude a person or a group, but it may unintentionally have that effect.

Language is not always intended to exclude a person or a group, but it may unintentionally have that effect. Becoming conscious of how language impacts others can help prevent feelings of exclusion and discomfort in the workplace. This guide that sets out some key guiding principles and suggestions to support using inclusive language. This resource could be used by managers and leaders.

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Guidelines on using inclusive language in the workplace
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More Assorted Resources

Use this listening exercise as practice when you're speaking with an employee (or employees) about change.
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Scenario Exercises
COVID-19 Scenario Exercises
SafeCare BC has developed four COVID-19 scenario packages for use in the continuing care sector. They are intended to engage staff in evaluating their preparedness for a COVID-19 outbreak.
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Resources Related to 

This webinar will provide you with a strategy for making it easier to participate in difficult conversations and respond to the difficult questions that often arise in healthcare settings. Exploring the VERS method (VERS: validate, explore, respond and share)
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Civility and respect are based on showing esteem, care and consideration for others, and acknowledging their dignity.
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In the healthcare industry, teamwork is essential for providing quality patient care. However, promoting teamwork can be a challenge, the infographic bellow will share some tips on how to promote teamwork.
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CREW is Civility, Respect and Engagement in the Workplace. CREW was created to increase job satisfaction by addressing civility in the workplace after receiving negative employee satisfaction survey results.
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