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Programs and Services

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We are dedicated to providing comprehensive occupational health and safety (OHS) consulting services tailored to your needs.
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Psychological health and safety, often called workplace mental health, encompasses principles and practices to foster a supportive, respectful, and psychologically safe work environment.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Work well digest

This is your go-to hub for practical insights, stories, and updates on occupational health and safety in healthcare—designed to inform, inspire, and support your journey to safer workplaces.

It didn’t start with leadership. Karen Tasker’s journey at Sienna Senior Living’s Lakeview Lodge Community, in West Kelowna, began in 2013, when she returned to the workforce after 14 years as a stay-at-home mom. Her first role was as a dietary aide, handling meals, laundry, and housekeeping, but it quickly became clear that there was […]
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Effective communication is a daily practice, not perfection! Learn how small shifts in language can transform your workplace connections starting today...
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“When I saw the participation rate, which was way above 90 per cent of our care staff who took the training, I thought, okay, there is something here,” says Loren Tisdelle, human resources director at Louis Brier Home and Hospital. “That kind of participation is rare with regular in-person sessions.”  That moment signalled that a new way of learning […]
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“Where’s the room?” Brittany asked, scanning the hallway. Her first workshop had been moved at the last minute, and staff were gathering around makeshift partitions. Residents peered from the windows above, curious eyes following every move. She paused, took a deep breath, and said, “Okay, let’s do this.”   That moment full of uncertainty, adaptation, and […]
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A towel, folded the wrong way. Or folded the right way, depending on who you ask. At this year's Hearts and Hands Conference, that small household object became the unexpected lens through which healthcare assistants explored one of the biggest challenges in care: what happens when two people look at the same thing and see something completely different.
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The schedules were on track. Shifts were covered, tasks were completed, and on paper, everything looked fine. But anyone paying attention could feel it — something was missing. At one long-term care home, that something turned out to be psychological safety, and closing the gap would take more than an appreciation lunch.
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When Baptist Housing expanded into new locations, Christine Shearer noticed something that kept her up at night: the same safety policies were being applied very differently across teams. Consistency wasn't a paperwork problem — it was a people problem. And solving it would take more than updating a binder.
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This story is told from the perspective of Billie Askelend, Senior Executive Director at Nicola Lodge.  No one expected a love story to begin at Nicola Lodge, least of all Roy. At eighty-nine, he had settled into a life of quiet routines, believing love had passed him by. Then Janice came along, and everything changed.  […]
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My name is Carol, and I have been crocheting for more than 50 years. I first picked it up when I was pregnant with my youngest daughter because I wanted to quit smoking and needed something to keep my hands busy. My mother tried to teach me, but I could not quite get the hang […]
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Inspections help spot hazards, build trust, and make safety part of daily work. Learn when, how, and what to inspect to turn findings into real change.
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It’s a sweltering July afternoon in Kamloops during a record-breaking heatwave. Temperatures climb above 40°C, air conditioners struggle to keep up, and staff in a long-term care facility move quickly to help residents stay cool. Some residents are frail, others rely on oxygen, and a few have mobility challenges that make even small tasks difficult. […]
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Silence at work is rarely just a lack of words; it’s a signal.   When people feel unsafe, they do not stop talking because they have nothing to say. They stop talking because expressing their thoughts or ideas feels risky. People may hold back because they worry about criticism for their contributions or the way they […]
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To empower workplaces that provide care to create a culture of safety through evidence-based education, advocacy for safer workplaces, leadership, and collaboration
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