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We are dedicated to providing comprehensive occupational health and safety (OHS) consulting services tailored to your needs.
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Psychological health and safety, often called workplace mental health, encompasses principles and practices to foster a supportive, respectful, and psychologically safe work environment.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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“I” statements help shift difficult conversations from blame to connection. By focusing on your own feelings, the situation, and its impact, you can reduce defensiveness, improve understanding, and build healthier communication habits at work and at home.
The power of "I" statements

Shifting from blame to connection

“I”-statements

An “I” statement is a way to speak that focuses on your own experience rather than pointing out what someone else did “wrong.” By removing blame, judgment and assumptions, you make it easier for others to hear you without getting defensive.

The 3-part formula

To build a genuine “I” statement, try this simple structure:

  • “I feel [emotion] … when [action/situation] …
    because [impact on you].”
  • Other helpful starters:
  • “I prefer…”
  • “I believe…”

Flip the script

See how a small shift in words changes the energy of a conversation:

Instead of saying… (“You” statements) Try saying… (“I” statements)
“You can never be on time. You are being inconsiderate.”“I feel frustrated when we can’t start on time. It makes it harder for me to stay organized.”
“You are being disrespectful by ignoring my messages.”“I feel disrespected when my messages are not answered. Can we find a way to stay in touch?”
“You are not explaining this well at all.” “I want to make sure I understand. Could you tell me a bit more about how this started?”

Watch out for fake “I”-statements

Simply starting a sentence with the word “I” does not make it a supportive statement.

  • The trap: “I feel that you are being selfish.”
  • The problem: This is still a judgment; it is just disguised.
  • The fix: A genuine “I” statement focuses only on your own feelings and experience, not a verdict on the other person.

Take it home

The habits we use at work are often the same ones we use at home. Practicing “I” statements can improve your relationships with your partner, children, and friends. It helps reduce the “low-grade tension” that comes from constant conflict.

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Additional Resources

Strong communication is essential for a safe and respectful healthcare workplace. Learn how using “I” statements can reduce conflict, build trust, and support better teamwork during high-stress situations.
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Workplace communication improves when teams use strength-based language, I statements, objective words, and curiosity to build trust.
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A joint occupational health and safety (JOHS) committee is an advisory group of employer and employee representatives working together to promote a safe and healthy workplace.
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Workplace psychological health and safety is about cultivating an environment where employees are respected, protected from mental harm, and supported–ensuring their well-being is prioritized alongside productivity. It means fostering a culture where work enhances, rather than diminishes, mental health.
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A quick reference guide for managers and supervisors with information on communicating with employees who are injured.
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“I” statements help shift difficult conversations from blame to connection. By focusing on your own feelings, the situation, and its impact, you can reduce defensiveness, improve understanding, and build healthier communication habits at work and at home.
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Workplace communication improves when teams use strength-based language, I statements, objective words, and curiosity to build trust.
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Strong communication is essential for a safe and respectful healthcare workplace. Learn how using “I” statements can reduce conflict, build trust, and support better teamwork during high-stress situations.
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View Safety huddle
Communication is a skill that everyone can practice and improve. This info sheet offers four practical tool you can use to help build health workplace relationships.
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Use this info sheet to learn how “I” statements can be used to shift your workplace communication from blame to connection.
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