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Resources & Tools

Resources and Tools

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October 27 @ 12:00pm to 1:00pm
Learn practical communication tools to navigate challenging interactions while fostering a more respectful and psychologically healthy workplace.
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Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
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Programs & Services

Programs and Services

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We are dedicated to providing comprehensive occupational health and safety (OHS) consulting services tailored to your needs.
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Psychological health and safety, often called workplace mental health, encompasses principles and practices to foster a supportive, respectful, and psychologically safe work environment.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Guidelines & Regulations

Guidelines and Regulations

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WorkSafeBC has paused its consultations on proposed changes to the Occupational Health and Safety Regulation addressing psychological health and safety, harassment, and violence. The pause is due to the provincial election and is procedural; it does not indicate that a decision has been made about the proposed changes.  The proposals would introduce significant new and […]
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WorkSafeBC has paused its consultations on proposed changes to the Occupational Health and Safety Regulation addressing psychological health and safety, harassment, and violence. The pause is due to the provincial election and is procedural; it does not indicate that a decision has been made about the proposed changes.
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Presentation

Before you speak: Communicate with intention - Webinar slides

Webinar slides for Jacqueline Voci's presentation.
Downloads
2026-05-13-Before-You-Speak-Final.pdf
Before you speak: Communicate with intention - Webinar slides

Additional Resources

Webinar slides for Jacqueline Voci's presentation.
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Take a few minutes to reflect before or after a difficult workplace communication. This resource is a companion to the webinar: "Before you speak: Communicate with intention."
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More Presentations

Understand the new WorkSafeBC legislation around the duty to cooperate and maintain employment for injured workers.
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Emotional intelligence is our ability to identify and manage our own emotions and reactions - and includes our ability to identify and respond appropriately to the feelings of others.
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This presentation will guide you through the core components of self-compassion and explore the benefits of cultivating this practice.
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The slides for Dr. Gurdeep Parhar's webinar, Thriving with ADHD at Work.
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Webinar slides for Carmen Smith's presentation, The weight of grief: Understanding and moving forward.
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Webinar slides for Jackie Connelly's presentation.
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Webinar slides for Marikim Poitras' presentation on bariatric care essentials
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The slides for The burnout epidemic: Leading the shift to safety and wellbeing
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Resources Related to 

This fall, the Hearts and Hands conference for health care assistants will bring frontline care workers together for a day of learning, connection and celebration. In Langley, Jody Braam will lead a breakout session exploring what it means to truly listen in dementia care, even when words are no longer there.   Jody Braam was […]
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In this engaging session, Dr. Shahana explores how empathy can strengthen workplace relationships, improve communication, and foster a culture where both caregivers and those they support can thrive.
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It didn’t start with leadership. Karen Tasker’s journey at Sienna Senior Living’s Lakeview Lodge Community, in West Kelowna, began in 2013, when she returned to the workforce after 14 years as a stay-at-home mom. Her first role was as a dietary aide, handling meals, laundry, and housekeeping, but it quickly became clear that there was […]
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Take a few minutes to reflect before or after a difficult workplace communication. This resource is a companion to the webinar: "Before you speak: Communicate with intention."
Files Attached
View Resource
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