Why staff stay: Rethinking retention in long-term care

Brandi Heather on making space for play at Hearts & Hands 

There’s a strange thing that happens when you become very good at holding everything together. People stop asking if you are okay.  You show up, do the work, care for the people who need you...

The menopause conversation: Building workplace support

Indigenous history month: Understanding cultural safety

The kind of leader people don’t forget

It didn’t start with leadership. Karen Tasker’s journey at Sienna Senior Living’s Lakeview Lodge Community, in West Kelowna, began in 2013, when she returned to the workforce after 14 years as a stay-at-home mom. Her...

Building safer spaces

“When I saw the participation rate, which was way above 90 per cent of our care staff who took the training, I thought, okay, there is something here,” says Loren Tisdelle, human resources director at Louis Brier...

Words matter

The power of "I" statements

“I” statements help shift difficult conversations from blame to connection. By focusing on your own feelings, the situation, and its impact, you can reduce defensiveness, improve understanding, and build healthier communication habits at work and...

Choosing curiosity over judgment

Why employee participation is essential to a psychologically healthy workplace 

Meaningful employee participation means giving workers a real voice in how work gets done—not just informing them after the fact. When organizations listen and respond, they build trust, reduce burnout, and make better, more practical...