Full description of the topic with a small definition so its clear what it means.
This session invites participants to explore the connection between cultural safety, psychological safety, and quality care in long-term care settings.
Caregivers often offer compassion freely to others, but struggle to extend that same care to themselves. Learn why self-care can feel difficult, why it matters, and how practical self-care can help sustain care workers in...
It didn’t start with leadership. Karen Tasker’s journey at Sienna Senior Living’s Lakeview Lodge Community, in West Kelowna, began in 2013, when she returned to the workforce after 14 years as a stay-at-home mom. Her...
“When I saw the participation rate, which was way above 90 per cent of our care staff who took the training, I thought, okay, there is something here,” says Loren Tisdelle, human resources director at Louis Brier...
Webinar slides for Carmen Smith's presentation, The weight of grief: Understanding and moving forward.
Workplace communication improves when teams use strength-based language, I statements, objective words, and curiosity to build trust.
“I” statements help shift difficult conversations from blame to connection. By focusing on your own feelings, the situation, and its impact, you can reduce defensiveness, improve understanding, and build healthier communication habits at work and...
