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We are dedicated to providing comprehensive occupational health and safety (OHS) consulting services tailored to your needs.
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Our Programs
Psychological health and safety, often called workplace mental health, encompasses principles and practices to foster a supportive, respectful, and psychologically safe work environment.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Guidelines & Regulations

Guidelines and Regulations

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Amendments to the Occupational Health and Safety Regulation (OHSR), Part 5: Chemical Agents and Biological Agents – Emergency Planning came into effect on February 3, 2025. Changes include additional requirements to minimize the risk, likelihood, and harm caused by an emergency involving hazardous substances.   Hazardous substances include biological, chemical or physical hazards that may reasonably […]
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WorkSafeBC has acknowledged an error in calculating the 2025 insurance premiums that are paid by our two member employer groups–those providing community health support services (classification unit 766006) and those in long-term care (classification unit 766011).
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Learn about what workplace incivility is, be able to identify your role and how to feel empowered to contribute to a positive work environment.
Workplace incivility

Learn about what workplace incivility is, be able to identify your role and how to feel empowered to contribute to a positive work environment.

Instructions

Start the huddle by setting expectations for creating a safe space and respecting everyone’s contributions. Give each staff member a copy of the civility matters checklist and let them fill it out. After everyone is done, use the guiding questions to facilitate a group discussion.

After this huddle, staff should:

  • Be able to know what workplace incivility is.
  • Be able to identify when they might be enabling workplace incivility.
  • Feel empowered to contribute to a positive work environment.

Notes to the huddle leader

  • Understand that this can be a sensitive and intimidating topic, so it is important not to pressure anyone hesitant to share their views and experiences.
  • Use this opportunity to direct staff to the support available when they experience or witness workplace incivility.
  • Strained work relationships often make us want to work alone, potentially putting us and the people we care for at risk. The people we care for can sense the tension between staff, and their behaviour may reflect that.

Guiding questions

  • Did anything on the handout surprise you? Would anyone like to share what surprised them?
  • Why is it important to build positive relationships with your co-workers? What actions can you take to build these relationships?

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Workplace incivility
Learn about what workplace incivility is, be able to identify your role and how to feel empowered to contribute to a positive work environment.
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Workplace incivility

Additional Resources

When it comes to workplace incivility and bullying, are you part of the problem? Review the questions in the checklist and tick-off those situations that you have actively participated in.
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Bullying and incivility is a major problem in workplaces, homes, schools, and online. SafeCare BC and its members can play a role in creating safe, healthy, and civil workplaces.
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Bullying and incivility are significant problems in workplaces, homes, schools, and online. SafeCare BC and its members can play a role in creating safe, healthy, and civil workplaces.
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This safety huddle aims to foster a positive work environment for healthcare workers by promoting civility and respect. It aims to help staff define civility and respect, understand the impact of uncivil behaviour on individuals, teams, and resident/client care, and identify strategies for respectful communication and constructive responses to disrespect.
Files Attached
View Safety Huddle
Dedicated to providing the best care in BC's long-term care or home health sectors, but find yourself navigating the daily drain of workplace incivility? Those seemingly small acts – such as eye-rolling, hushed gossip, or feeling ignored – can create a heavy atmosphere, impacting both team morale and your well-being. You're not imagining it, and you're not alone. We see you, and we're here with practical tools to help you and your team foster a truly respectful, supportive, and psychologically safer workplace. Learn how to turn the tide on incivility and create a more positive environment for everyone.
View Safety Topic

More Safety Huddles

Equip your team with the skills to spot workplace hazards before they cause an injury. This safety huddle guides staff through conducting an environmental scan, a key part of any point of care risk assessment. Discover how to build a proactive safety culture and protect your healthcare team.
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In this huddle, we’ll review safe and effective cleaning and disinfecting practices in the workplace. Staff will learn how to follow workplace policies, clean and disinfect shared equipment and high-touch areas, and select the right personal protective equipment (PPE) for different cleaning tasks. We’ll also cover where to find important information such as safety data sheets and product labels, which explain safe handling and spill response procedures. Use the guiding questions to spark discussion about common high-risk areas, frequently shared items, and strategies for reducing the spread of infectious diseases.
Files Attached
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Providing compassionate end-of-life care is a profound part of the job, but it can also lead to grief and loss for frontline staff. This can impact well-being and team morale. Fostering a workplace culture where open conversations about grief are supported is crucial for the health and safety of your team. Discover how to recognize grief in the workplace and provide essential support to your healthcare staff.
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Working with clients or residents and their families is not always easy. You may not be able to control how others act, but you can control how you respond.
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When a critical incident impacts your team, it's vital to have a safe space to talk and heal. Our critical incident debriefing tools provide leaders and frontline staff in BC's long-term care and home support sectors with a structured way to discuss what happened, ensuring everyone feels supported with dignity and respect. Discover how to create a culture of psychological safety, identify available resources, and learn to navigate these challenging conversations to promote recovery and well-being.
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This SafeCare BC safety huddle provides guidance on how to utilize your Joint Occupational Health and Safety (JOHS) Committee to improve workplace safety. Learn how to report safety hazards, understand the role of the JOHS committee, and find JOHS resources. Ideal for healthcare workers and safety training.
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A strong organizational culture fosters employee engagement, collaboration, and productivity, while a weak or toxic culture can lead to dissatisfaction and high turnover.
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Learn to recognize feeling unsettled, use effective self-settling strategies in situations self-setting may be helpful.
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It often starts small.  A co-worker cuts you off during a report. Someone ignores your “good morning.” A team member sends a blunt message with no context. It’s not as obvious as yelling or name-calling, but something about it sits heavy.  It’s part of a growing wave of workplace incivility. It may go unnoticed by […]
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Dedicated to providing the best care in BC's long-term care or home health sectors, but find yourself navigating the daily drain of workplace incivility? Those seemingly small acts – such as eye-rolling, hushed gossip, or feeling ignored – can create a heavy atmosphere, impacting both team morale and your well-being. You're not imagining it, and you're not alone. We see you, and we're here with practical tools to help you and your team foster a truly respectful, supportive, and psychologically safer workplace. Learn how to turn the tide on incivility and create a more positive environment for everyone.
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This safety huddle aims to foster a positive work environment for healthcare workers by promoting civility and respect. It aims to help staff define civility and respect, understand the impact of uncivil behaviour on individuals, teams, and resident/client care, and identify strategies for respectful communication and constructive responses to disrespect.
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Neurodiversity celebration week (March 17 to March 23, 2025) is a great opportunity to make a difference by creating more supportive, inclusive spaces, as neurodivergence is more common than many realize.  In fact, it's estimated that about two million Canadians, roughly five percent of the population, are neurodivergent (2024). Most – if not all – […]
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We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.
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