Using the Thomas-Kilmann Conflict Mode Instrument (TKI), the session introduces five conflict styles and offers real-world tools to navigate tension with clarity, confidence, and care.
Leadership is not just what you say, it's how you show up. Nonverbal signals are already speaking for you before any policy is shared or a meeting begins. A calm presence in a crisis, steady...
Your daily actions, not just words, profoundly shape your organization's safety culture and the psychological safety of your teams. This journey towards fostering a truly safe environment for caregivers, residents, and clients is a continuous...
In this webinar, we will explore how strength-based communication creates a supportive environment where people feel heard and valued.
What we say matters—but what we don’t say often speaks louder.
As a partner and advocate for safer workplaces, I believe addressing the workplace violence crisis demands a shift in perspective—and a shared commitment to take action together.
This webinar will help participants understand why speaking up can be difficult and offer practical strategies for articulating needs and values in a productive way.
Ava Turner's story didn't begin with a title–it started with a purpose. Growing up in a household celebrating her Black identity and Jamaican heritage, Ava learned early that taking pride in who you are will...
A blog post from SafeCare BC CEO Saleema Dhalla The foundation of healthcare is compassion, yet within many organizations, workplace incivility is an underrecognized threat that impacts staff well-being, team collaboration, and, ultimately, resident outcomes....
