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Motor vehicle incidents are among the leading causes of traumatic workplace injuries and fatalities in BC. The Safe Driving for Work Checklist has been developed to help employers and their workers take proactive steps to manage driving-related risks. This checklist serves as a practical guide to reinforce safe driving practices and is designed to be used before, during, and after each trip.
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In long-term care it is increasingly apparent that who is on shift is just as important as how many staff are on shift. Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
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Programs and Services

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Leading from the Inside Out
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Our Programs
Leading from the Inside Out provides a safe space for leaders in continuing care to share their challenges and learn self-care practices.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Guidelines & Regulations

Guidelines and Regulations

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Amendments to the Occupational Health and Safety Regulation (OHSR), Part 5: Chemical Agents and Biological Agents – Emergency Planning came into effect on February 3, 2025. Changes include additional requirements to minimize the risk, likelihood, and harm caused by an emergency involving hazardous substances.   Hazardous substances include biological, chemical or physical hazards that may reasonably […]
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WorkSafeBC has acknowledged an error in calculating the 2025 insurance premiums that are paid by our two member employer groups–those providing community health support services (classification unit 766006) and those in long-term care (classification unit 766011).
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Guidelines and Regulations
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The incivility epidemic: Why workplace rudeness is on the rise and what we can do about it 

Boundaries, Bullying, Burnout, Civility and respect, Emotional Intelligence, Growth and development, incivility, Mental Health, Moral distress, Organizational culture, Psychological demands, Psychological Health and Safety, Psychological injuries, Psychological self-care, Psychological social support, Resilience, Self-care, Self-talk, Stigma

It often starts small.  A co-worker cuts you off during a report. Someone ignores your “good morning.” A team member sends a blunt message with no context. It’s not as obvious as yelling or name-calling,...

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Webinar

Breaking the burnout cycle

Mental Health

Burnout can take a serious toll—not just on individuals, but on entire teams. In this session, we’ll explore how stress shows up in care work, how to recognize the signs early, and most importantly, how...

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Webinar

Health esteem at work: Everyday habits that support you

Burnout, Mental Health, Stress

In this empowering and practical webinar, Dr. Bryn will share realistic, science-backed strategies to help care workers protect their physical and emotional health while on the job. Whether you're supporting residents, managing a busy care...

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More Leadership Resources

Communication
Motivational Interviewing
Strength-based communication is a simple yet powerful way to build trust, solve problems, and improve relationships in long-term care. By focusing on strengths rather than shortcomings, we create a more collaborative, respectful, and psychologically safe workplace.
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Using the Thomas-Kilmann Conflict Mode Instrument (TKI), the session introduces five conflict styles and offers real-world tools to navigate tension with clarity, confidence, and care.
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Leadership is not just what you say, it's how you show up.  Nonverbal signals are already speaking for you before any policy is shared or a meeting begins. A calm presence in a crisis, steady eye contact in a tough conversation, or the simple act of being fully present without distractions can carry more weight […]
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In this webinar, we will explore how strength-based communication creates a supportive environment where people feel heard and valued. 
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What we say matters—but what we don’t say often speaks louder. 
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This webinar will help participants understand why speaking up can be difficult and offer practical strategies for articulating needs and values in a productive way.
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Leaders, join us for an interactive session to explore social intelligence (SI) and safety culture.
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News Story
Q&A with Shannon Kenning
September 10, 2019
Why I Care
Good communication is critical for any relationship. It’s especially important in the workplace.  We had a chance to talk with Shannon about the importance of good communication.
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We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.
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