In long-term care it is increasingly apparent that who is on shift is just as important as how many staff are on shift. Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
An online, self-paced course empowering healthcare professionals, caregivers, and families with accessible and practical, person-centred dementia education. Anytime. Anywhere.
Psychological health and safety, often called workplace mental health, encompasses principles and practices to foster a supportive, respectful, and psychologically safe work environment.
WorkSafeBC is holding a second public hearing this month on proposed changes to the Occupational Health and Safety Regulation related to combustible dusts.
Amendments to the Occupational Health and Safety Regulation (OHSR), Part 5: Chemical Agents and Biological Agents – Emergency Planning came into effect on February 3, 2025. Changes include additional requirements to minimize the risk, likelihood, and harm caused by an emergency involving hazardous substances. Hazardous substances include biological, chemical or physical hazards that may reasonably […]
Learn how to use "I" statements to manage your own stress response and reduce internal conflict, fostering a sense of calm during challenging discussions.
Clear leadership, Leadership, PHS leadership, Psychological Health and Safety
Are unclear expectations impacting your team's well-being and the quality of care? Explore realistic scenarios that tackle communication challenges and use our guiding questions to foster a psychologically healthy and safe workplace for everyone. Start...
Strength-based communication is a simple yet powerful way to build trust, solve problems, and improve relationships in long-term care. By focusing on strengths rather than shortcomings, we create a more collaborative, respectful, and psychologically safe...
Communication, conflict resolution, Leadership, Mental Health
Using the Thomas-Kilmann Conflict Mode Instrument (TKI), the session introduces five conflict styles and offers real-world tools to navigate tension with clarity, confidence, and care.
Boundaries, Communication, Leadership, Mental Health
Leadership is not just what you say, it's how you show up. Nonverbal signals are already speaking for you before any policy is shared or a meeting begins. A calm presence in a crisis, steady...
Your daily actions, not just words, profoundly shape your organization's safety culture and the psychological safety of your teams. This journey towards fostering a truly safe environment for caregivers, residents, and clients is a continuous...
Learn how to use "I" statements to manage your own stress response and reduce internal conflict, fostering a sense of calm during challenging discussions.
Strength-based communication is a simple yet powerful way to build trust, solve problems, and improve relationships in long-term care. By focusing on strengths rather than shortcomings, we create a more collaborative, respectful, and psychologically safe workplace.
Using the Thomas-Kilmann Conflict Mode Instrument (TKI), the session introduces five conflict styles and offers real-world tools to navigate tension with clarity, confidence, and care.
Leadership is not just what you say, it's how you show up. Nonverbal signals are already speaking for you before any policy is shared or a meeting begins. A calm presence in a crisis, steady eye contact in a tough conversation, or the simple act of being fully present without distractions can carry more weight […]
This webinar will help participants understand why speaking up can be difficult and offer practical strategies for articulating needs and values in a productive way.
Good communication is critical for any relationship. It’s especially important in the workplace. We had a chance to talk with Shannon about the importance of good communication.
We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.
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