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October 27 @ 12:00pm to 1:00pm
Learn practical communication tools to navigate challenging interactions while fostering a more respectful and psychologically healthy workplace.
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Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
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We are dedicated to providing comprehensive occupational health and safety (OHS) consulting services tailored to your needs.
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Our Programs
Psychological health and safety, often called workplace mental health, encompasses principles and practices to foster a supportive, respectful, and psychologically safe work environment.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Guidelines and Regulations

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WorkSafeBC has paused its consultations on proposed changes to the Occupational Health and Safety Regulation addressing psychological health and safety, harassment, and violence. The pause is due to the provincial election and is procedural; it does not indicate that a decision has been made about the proposed changes.  The proposals would introduce significant new and […]
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WorkSafeBC has paused its consultations on proposed changes to the Occupational Health and Safety Regulation addressing psychological health and safety, harassment, and violence. The pause is due to the provincial election and is procedural; it does not indicate that a decision has been made about the proposed changes.
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Leadership

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  • Posts (4)
  • Webinars (4)
  • Presentations (2)
  • Safety Topics (2)

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Post

Jody Braam on listening beyond words in dementia care 

Alzheimers, Communication, Dementia, Grief, Mental Health, Person-centered care, Psychological Health and Safety, Resilience, Self-talk, Stigma, Stress

This fall, the Hearts and Hands conference for health care assistants will bring frontline care workers together for a day of learning, connection and celebration. In Langley, Jody Braam will lead a breakout session exploring...

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More Leadership Resources

Communication
Motivational Interviewing
There’s a strange thing that happens when you become very good at holding everything together. People stop asking if you are okay.  You show up, do the work, care for the people who need you and become the person others can rely on. Somewhere along the way, carrying too much can start to look a […]
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It didn’t start with leadership. Karen Tasker’s journey at Sienna Senior Living’s Lakeview Lodge Community, in West Kelowna, began in 2013, when she returned to the workforce after 14 years as a stay-at-home mom. Her first role was as a dietary aide, handling meals, laundry, and housekeeping, but it quickly became clear that there was […]
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Learn how to use "I" statements to manage your own stress response and reduce internal conflict, fostering a sense of calm during challenging discussions.
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Strength-based communication is a simple yet powerful way to build trust, solve problems, and improve relationships in long-term care. By focusing on strengths rather than shortcomings, we create a more collaborative, respectful, and psychologically safe workplace.
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Using the Thomas-Kilmann Conflict Mode Instrument (TKI), the session introduces five conflict styles and offers real-world tools to navigate tension with clarity, confidence, and care.
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Leadership is not just what you say, it's how you show up.  Nonverbal signals are already speaking for you before any policy is shared or a meeting begins. A calm presence in a crisis, steady eye contact in a tough conversation, or the simple act of being fully present without distractions can carry more weight […]
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In this webinar, we will explore how strength-based communication creates a supportive environment where people feel heard and valued. 
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What we say matters—but what we don’t say often speaks louder. 
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Slides for the Building a culture of communication to support neurodiverse voices
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This webinar will help participants understand why speaking up can be difficult and offer practical strategies for articulating needs and values in a productive way.
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Leaders, join us for an interactive session to explore social intelligence (SI) and safety culture.
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