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Resources & Tools

Resources and Tools

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The Home Care and Community Health Support Pocketbook was created to bring awareness to several health and safety issues faced in home and community care.
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In long-term care it is increasingly apparent that who is on shift is just as important as how many staff are on shift. Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
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Programs & Services

Programs and Services

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Leading from the Inside Out
Leading from the Inside Out waitlist
Leading from the Inside Out provides a safe space for leaders in continuing care to share their challenges and learn self-care practices.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Guidelines & Regulations

Guidelines and Regulations

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WorkSafeBC’s healthcare and social services planned inspection initiative focuses on high-risk activities in the workplace that lead to serious injuries and time-loss claims.
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WorkSafeBC is releasing a discussion paper with proposed amendments to the Current Rehabilitation Services and Claims Manual that guide wage rate decisions related to short-term and long-term disability compensation. Recommended amendments include: These changes may affect your claims costs. Click here to view the proposed changes and offer feedback to WorkSafeBC – The deadline is 4:30 p.m. on Friday, […]
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Safety Huddle

Incivility vs. Bullying

Learn to recognize when someone is intoxicated, exercise your right to refuse unsafe work and how to objectively document intoxication.

Instructions

Read the scenario out loud and use the guiding questions to facilitate a discussions about intoxication in client homes.

After this huddle Staff should be able to:

  • Recognize when someone is intoxicated.
  • Exercise their right to refuse unsafe work when necessary.
  • Report and objectively document intoxication.

Scenario

You are in a client’s home and you hear a family member shuffling around in the kitchen being loud and obnoxious; slamming cabinet doors and dishware. They come into the room where you are providing care to your client and you can smell alcohol on them from a distance. They are pacing about the room; muttering, slurring and appear to be unsteady on their feet. They are getting in your way and begin yelling at you to do your tasks differently than you would normally do them.

Guiding questions

  • What is intoxication and how can you identify it?
  • What risks does intoxication pose to your safety?
  • How would you respond in this scenario?

Notes to Huddle Leader

Sta should recognize intoxication of clients and/or their family members as a safety risk and know that they have the right to refuse unsafe working conditions. If posed with a situation like this, care workers should make sure the person in care is safe, leave the building, report to their supervisor and document the situation as objectively as possible.

Downloads
Incivility vs Bullying Safety Huddle and Attendance Sheet
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Incivility vs. Bullying

Additional Resources

Learn about what bullying and harassment is and when to report it.
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View Safety Huddle
Bullying and incivility is a major problem in workplaces, homes, schools, and online. SafeCare BC and its members can play a role in creating safe, healthy, and civil workplaces.
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More Safety Huddles

Working with clients or residents and their families is not always easy. You may not be able to control how others act, but you can control how you respond.
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Learn to identify potentially violent situations, apply de-escalation techniques and report violence or near misses.
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SafeCare BC’s Safety Huddle Handbook includes a collection of topics that you can use to organize your own safety huddles. While many huddles can be done as a discussion, others require additional resources. Below you will find a list of handouts, documents, pictures and videos that can be used for the corresponding huddle.
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Learn to know the consequences of getting injured at work and understand how injuries affect everyone in the workplace.
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View Safety Huddle
Learn how dementia affects behaviour and be able to apply strategies to responsive behaviours.
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View Safety Huddle
Achieve a work-life balance by developing and implement your own self-care plan to
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View Safety Huddle
Learn when it is safe to transfer a person in care and know what to do if it is not safe to transfer.
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View Safety Huddle
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Resources Related to 

The bullying and harassment resource tool kit helps employers and workers to understand their legal duties, and to prevent and address bullying and harassment in the workplace.
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This document contains a step-by-step guide for developing reporting procedures for workplace bullying and harassment, as well as sample procedures and a sample complaint form.
View Web link
In long-term care it is increasingly apparent that who is on shift is just as important as how many staff are on shift. Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
View Toolkit
Bullying and incivility are significant problems in workplaces, homes, schools, and online. SafeCare BC and its members can play a role in creating safe, healthy, and civil workplaces.
View Safety Topic
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We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.
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