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Resources & Tools

Resources and Tools

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The Home Care and Community Health Support Pocketbook was created to bring awareness to several health and safety issues faced in home and community care.
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In long-term care it is increasingly apparent that who is on shift is just as important as how many staff are on shift. Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
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Safety A-Z
Programs & Services

Programs and Services

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Leading from the Inside Out
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Our Programs
Leading from the Inside Out provides a safe space for leaders in continuing care to share their challenges and learn self-care practices.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Guidelines & Regulations

Guidelines and Regulations

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WorkSafeBC’s healthcare and social services planned inspection initiative focuses on high-risk activities in the workplace that lead to serious injuries and time-loss claims.
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WorkSafeBC is releasing a discussion paper with proposed amendments to the Current Rehabilitation Services and Claims Manual that guide wage rate decisions related to short-term and long-term disability compensation. Recommended amendments include: These changes may affect your claims costs. Click here to view the proposed changes and offer feedback to WorkSafeBC – The deadline is 4:30 p.m. on Friday, […]
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Guidelines and Regulations
Regulatory News
Reference Guide

Listening to your employees

Use this listening exercise as practice when you're speaking with an employee (or employees) about change.

Use this listening exercise as practice when you're speaking with an employee (or employees) about change. You may not ask all these questions but consider using some of them. Use open questions, affirmations, reflections, and summaries (OARS) skills to explore the following questions while always reflecting understanding when the person shares their thoughts. You can have a free-flowing conversation with the person and use these questions as a guide.

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Listening to your employees
Use this listening exercise as practice when you're speaking with an employee (or employees) about change. You may not ask all these questions but consider using some of them.
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Listening to your employees

Additional Resources

An introduction to Motivational Interviewing is a free virtual workshop designed for leadership across the healthcare sector.
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A workplace where there is effective leadership and support that helps employees know what they need to do, how their work contributes to the organization and whether there are impending changes.
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British Columbia has announced the termination of the Emergency Order enacted at the onset of the COVID-19 pandemic.
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More Assorted Resources

Use this listening exercise as practice when you're speaking with an employee (or employees) about change.
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Although the use of personal protective equipment (PPE) is the most visible control used to prevent the spread of infection, it is only one of the infection, prevention, and control measures available and should not be relied on as a primary prevention strategy.
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Scenario Exercises
COVID-19 Scenario Exercises
SafeCare BC has developed four COVID-19 scenario packages for use in the continuing care sector. They are intended to engage staff in evaluating their preparedness for a COVID-19 outbreak.
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We all occasionally miss the clues when interacting with others … maybe during conflict, or because of stress or inexperience (you're new to your role or the organization, or it's a new resident or family, or new staff). It's normal. Except sometimes it's not so helpful and you may sense it's a growth edge, either […]
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Have you integrated the new first aid requirements that came into effect on November 1? Join us on Thursday, November 7, from 11 a.m. – noon for a WorkSafeBC webinar on the new occupational first aid requirements. This session is designed to help you understand and implement the necessary changes. Join us, to learn more […]
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In our second session, “How Does Low Social Intelligence Contribute to Incivility?” Mary Ellen Sanajko will lead an interactive exploration of social intelligence (SI) and its crucial role in fostering a positive workplace culture. We’ll discuss how a deficit in social intelligence can lead to misunderstandings, conflicts, and ultimately, incivility, impacting team dynamics and safety.
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Want to show your commitment to health and safety—and save a bit of money? The Certificate of Recognition (COR) program is a voluntary WorkSafeBC program that recognizes and financially rewards employers that have proactively elevated their health and safety beyond the legal requirements.  Join us on October 24 for an overview of the COR program. […]
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We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.
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