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Programs & Services

Programs and Services

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Leading from the Inside Out
Our Programs
Leading from the Inside Out provides a safe space for leaders in continuing care to share their challenges and learn self-care practices.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Guidelines & Regulations

Guidelines and Regulations

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WorkSafeBC has acknowledged an error in calculating the 2025 SafeCare BC levy, which is included in the premiums paid by our two member employer groups–those providing community health support services (classification unit 766006) and those in long-term care (classification unit 766011).
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The Province has introduced a new masking policy for all healthcare workers who provide direct care effective immediately. Staff Requirements Visitor Guidance With an increase in viral respiratory illnesses (VRI) across the province, the Ministry of Health has introduced new masking measures to help control the spread of these illnesses. It's important to remember that […]
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Guidelines and Regulations
Regulatory News
Reference Guide

Listening to your employees

Use this listening exercise as practice when you're speaking with an employee (or employees) about change.

Use this listening exercise as practice when you're speaking with an employee (or employees) about change. You may not ask all these questions but consider using some of them. Use open questions, affirmations, reflections, and summaries (OARS) skills to explore the following questions while always reflecting understanding when the person shares their thoughts. You can have a free-flowing conversation with the person and use these questions as a guide.

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Listening to your employees
Use this listening exercise as practice when you're speaking with an employee (or employees) about change. You may not ask all these questions but consider using some of them.
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Listening to your employees

Additional Resources

An introduction to Motivational Interviewing is a free virtual workshop designed for leadership across the healthcare sector.
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A workplace where there is effective leadership and support that helps employees know what they need to do, how their work contributes to the organization and whether there are impending changes.
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British Columbia has announced the termination of the Emergency Order enacted at the onset of the COVID-19 pandemic.
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More Assorted Resources

Use this listening exercise as practice when you're speaking with an employee (or employees) about change.
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Approved SafeCare BC 2024 budget.
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View Annual Report
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This report presents the results of SafeCare BC's 2024 annual member survey. Over 1,300 responses were received from frontline workers, leaders, managers, and others connected to the sector. This is the largest response to SafeCare BC’s member survey to date, exceeding last year’s response of 1,006 respondents (a 29% increase). The feedback has provided valuable […]
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Resources Related to ,

As a partner and advocate for safer workplaces, I believe addressing the workplace violence crisis demands a shift in perspective—and a shared commitment to take action together.
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Ava Turner's story didn't begin with a title–it started with a purpose. Growing up in a household celebrating her Black identity and Jamaican heritage, Ava learned early that taking pride in who you are will lead you to where you want to go.    As she entered spaces where diversity was rare, Ava quickly realized […]
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A blog post from SafeCare BC CEO Saleema Dhalla The foundation of healthcare is compassion, yet within many organizations, workplace incivility is an underrecognized threat that impacts staff well-being, team collaboration, and, ultimately, resident outcomes. Respect, professionalism, and kindness should not just be "nice to haves." Research has shown that incivility among healthcare workers can […]
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Caring for patients, residents, and community clients exposes healthcare workers to unique and specific hazards – such as communicable diseases, ergonomic risks, and physical violence. These risk factors impact workers and can negatively affect patients, residents, families, and the organization. In British Columbia, healthcare workers comprise about 12 percent of the workforce, but their injury […]
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We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.
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