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Resources & Tools

Resources and Tools

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October 27 @ 12:00pm to 1:00pm
Learn practical communication tools to navigate challenging interactions while fostering a more respectful and psychologically healthy workplace.
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Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
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Programs & Services

Programs and Services

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We are dedicated to providing comprehensive occupational health and safety (OHS) consulting services tailored to your needs.
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Psychological health and safety, often called workplace mental health, encompasses principles and practices to foster a supportive, respectful, and psychologically safe work environment.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Guidelines & Regulations

Guidelines and Regulations

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WorkSafeBC has paused its consultations on proposed changes to the Occupational Health and Safety Regulation addressing psychological health and safety, harassment, and violence. The pause is due to the provincial election and is procedural; it does not indicate that a decision has been made about the proposed changes.  The proposals would introduce significant new and […]
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WorkSafeBC has paused its consultations on proposed changes to the Occupational Health and Safety Regulation addressing psychological health and safety, harassment, and violence. The pause is due to the provincial election and is procedural; it does not indicate that a decision has been made about the proposed changes.
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Mental Health

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Post

A safe place to talk about unsafe experiences 

Communication, Communication, Emotional Intelligence, Growth and development, Mental Health, Organizational culture, Participation, Return/Recover at Work, Stigma

“I was sent here.”  It’s an admission Steve Rookyard sometimes hears at the beginning of a training day. The person has shown up, but their interest has yet to follow.  For him, that’s somewhere to...

Post

Jody Braam on listening beyond words in dementia care 

Alzheimers, Communication, Dementia, Grief, Mental Health, Person-centered care, Psychological Health and Safety, Resilience, Self-talk, Stigma, Stress

This fall, the Hearts and Hands conference for health care assistants will bring frontline care workers together for a day of learning, connection and celebration. In Langley, Jody Braam will lead a breakout session exploring...

Post

Brandi Heather on making space for play at Hearts & Hands 

Balance, Boundaries, Burnout, Civility and respect, Clear leadership, Collective Care, Communication, Emotional Intelligence, Empathy, Engagement, Grief, Growth and development, Harassment, Leadership, Mental Health, Moral distress, Organizational culture, Psychological Health and Safety, Resilience, Self-care, Self-talk, Stigma, Stress, Suicide, Trauma, Work-life balance

There’s a strange thing that happens when you become very good at holding everything together. People stop asking if you are okay.  You show up, do the work, care for the people who need you...

Webinar

Mattering at work: From understanding to everyday action

Burnout, Organizational culture, Psychological Health and Safety

In this Ask Me Anything session, we will explore what mattering means in the workplace, why it is particularly important in work centred on caring for others, and how it can influence employee wellbeing, connection,...

Webinar

PTSD at work: Understanding trauma exposure

Burnout, Mental Health, Stress, Trauma

This webinar explores the realities of trauma and PTSD within healthcare settings, helping participants understand how trauma affects the nervous system, workplace functioning, and overall quality of life.

Webinar

Finding connection through empathy

Civility and respect, Communication, Empathy

In this engaging session, Dr. Shahana explores how empathy can strengthen workplace relationships, improve communication, and foster a culture where both caregivers and those they support can thrive.

Post

The kind of leader people don’t forget

Balance, Boundaries, Burnout, Civility and respect, Clear leadership, Communication, Communication, Empathy, Engagement, Growth and development, Leadership, Mental Health, Motivational Interviewing, Organizational culture, Psychological Health and Safety, Psychological protection, Psychological self-care, Psychological social support, Recognition and reward, Self-care, Self-talk, Work-life balance

It didn’t start with leadership. Karen Tasker’s journey at Sienna Senior Living’s Lakeview Lodge Community, in West Kelowna, began in 2013, when she returned to the workforce after 14 years as a stay-at-home mom. Her...

Resource

Before you speak reflections

Communication, PHS Days

Take a few minutes to reflect before or after a difficult workplace communication. This resource is a companion to the webinar: "Before you speak: Communicate with intention."

More Mental Health Resources

Accessibility
Bias
Boundaries
Bullying
Burnout
Cognitive Behavioural Therapy (CBT)
Collective Care
conflict resolution
Crisis
De-escalation
Emotional Intelligence
Equity and diversity and inclusion (EDI)
Finances and Money
Grief
Harassment
Healthy eating
Neurodiversity
OCD
Parenting
Resilience
Self-care
Self-talk
Stigma
Stress
Suicide
Trauma
Work-life balance
Why psychological safety matters in care work  Being a care worker means your work is more than a job. It is personal and meaningful.  You build trust with the people you care for. You support them through illness, change, and loss. You share quiet moments, hard conversations, and sometimes, final goodbyes.  You also face real […]
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Think about the last time you felt genuinely safe and understood in a challenging situation. That sense of comfort and trust is at the heart of trauma-informed care.   This approach recognizes that many people carry the effects of past trauma, which can shape how they experience life. By providing care with empathy, patience and respect, […]
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Drawing on his lived experience as a person with a disability who works from home and who uses caregiving services, Andrew will explore how we can make caregiving spaces accessible for clients and consumers alike. We’ll look at different aspects of disability management, approaches to accommodations, and consider how these can impact psychological health. We […]
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