Using the Thomas-Kilmann Conflict Mode Instrument (TKI), the session introduces five conflict styles and offers real-world tools to navigate tension with clarity, confidence, and care.

In this webinar, we will explore how strength-based communication creates a supportive environment where people feel heard and valued. 

What we say matters—but what we don’t say often speaks louder. 

This webinar will help participants understand why speaking up can be difficult and offer practical strategies for articulating needs and values in a productive way.