This story is told from the perspective of Billie Askelend, Senior Executive Director at Nicola Lodge. No one expected a love story to begin at Nicola Lodge, least of all Roy. At eighty-nine, he had...
My name is Carol, and I have been crocheting for more than 50 years. I first picked it up when I was pregnant with my youngest daughter because I wanted to quit smoking and needed...
Explore the underlying causes of workplace conflict and learn how to manage them using a psychological health and safety framework.
Learn how to use "I" statements to manage your own stress response and reduce internal conflict, fostering a sense of calm during challenging discussions.
It often starts small. A co-worker cuts you off during a report. Someone ignores your “good morning.” A team member sends a blunt message with no context. It’s not as obvious as yelling or name-calling,...
Strength-based communication is a simple yet powerful way to build trust, solve problems, and improve relationships in long-term care. By focusing on strengths rather than shortcomings, we create a more collaborative, respectful, and psychologically safe...
Using the Thomas-Kilmann Conflict Mode Instrument (TKI), the session introduces five conflict styles and offers real-world tools to navigate tension with clarity, confidence, and care.
Leadership is not just what you say, it's how you show up. Nonverbal signals are already speaking for you before any policy is shared or a meeting begins. A calm presence in a crisis, steady...
In this webinar, we will explore how strength-based communication creates a supportive environment where people feel heard and valued.
