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Programs & Services

Programs and Services

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We are dedicated to providing comprehensive occupational health and safety (OHS) consulting services tailored to your needs.
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Our Programs
Psychological health and safety, often called workplace mental health, encompasses principles and practices to foster a supportive, respectful, and psychologically safe work environment.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Guidelines & Regulations

Guidelines and Regulations

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Amendments to the Occupational Health and Safety Regulation (OHSR), Part 5: Chemical Agents and Biological Agents – Emergency Planning came into effect on February 3, 2025. Changes include additional requirements to minimize the risk, likelihood, and harm caused by an emergency involving hazardous substances.   Hazardous substances include biological, chemical or physical hazards that may reasonably […]
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WorkSafeBC has acknowledged an error in calculating the 2025 insurance premiums that are paid by our two member employer groups–those providing community health support services (classification unit 766006) and those in long-term care (classification unit 766011).
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Guidelines and Regulations
Regulatory News
Reference Guide

Listening to your employees

Use this listening exercise as practice when you're speaking with an employee (or employees) about change.
Listening to your employees

Use this listening exercise as practice when you're speaking with an employee (or employees) about change. You may not ask all these questions but consider using some of them.

Use this listening exercise as practice when you're speaking with an employee (or employees) about change. You may not ask all these questions but consider using some of them. Use open questions, affirmations, reflections, and summaries (OARS) skills to explore the following questions while always reflecting understanding when the person shares their thoughts. You can have a free-flowing conversation with the person and use these questions as a guide.

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Listening to your employees
Use this listening exercise as practice when you're speaking with an employee (or employees) about change. You may not ask all these questions but consider using some of them.
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Listening to your employees

Additional Resources

An introduction to Motivational Interviewing is a free virtual workshop designed for leadership across the healthcare sector.
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A workplace where there is effective leadership and support that helps employees know what they need to do, how their work contributes to the organization and whether there are impending changes.
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British Columbia has announced the termination of the Emergency Order enacted at the onset of the COVID-19 pandemic.
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More Assorted Resources

The latest province-wide survey by WorkSafeBC highlights that while many employers in long-term care are familiar with SafeCare BC, awareness is notably lower among home support and smaller operators.
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Use this listening exercise as practice when you're speaking with an employee (or employees) about change.
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View Reference Guide
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The approved work plan describes the key deliverables for SafeCare BC in 2025.
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Strategic Planning
Strategic Plan 2025-2028
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Resources Related to ,

Are unclear expectations impacting your team's well-being and the quality of care? Explore realistic scenarios that tackle communication challenges and use our guiding questions to foster a psychologically healthy and safe workplace for everyone. Start the conversation with your team today.
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The Working Mind for Managers and Leaders Workshop
Cariboo Place - Williams Lake
September 9 @ 8:30am
Leadership, Mental Health, PHS leadership
Starting at $35
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Starting at $35
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Strength-based communication is a simple yet powerful way to build trust, solve problems, and improve relationships in long-term care. By focusing on strengths rather than shortcomings, we create a more collaborative, respectful, and psychologically safe workplace.
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We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.
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