The image serves as a visual distraction for the resident, during a time of stress. The tag is laminated, primarily for infection control purposes, and the reverse side has the resident’s name along with the word “Likes”. In the white space below, using a dry-erase pen, staff can provide tips on strategies that have worked for distraction and re-direction.

It was an easy concept to develop and was well received at the one home we trialed it.

“Works very well for a resident who’s responsive behaviour involves asking for constant reminders of when she came to live here… gives staff who don’t know her well the info at their fingertips” – Care Aide

“It’s an opportunity to tell their story. When I checked the tag, one lady told me about her husband and how she used to be a teacher – it reminded her of her past strengths” – Care Aide

“The picture on my walker helps me when I get lost”. – Resident (Care Aide noticed she looked less anxious, making it easier to communicate).