The Transfer Coach team consists of seven staff and two managers who are supported by the entire leadership team. The self-selected team of staff includes one RN and six care aides.

Prior to implementing the program, the TC’s went through a full day of training which covered the basic responsibilities of the Transfer Coaches as well as extensive training on repositioning and transfers. The Transfer Coach program was developed in tandem with the Sling Program and the TC’s have been instrumental in making that program a success.

The TC Team uses posters and other types of communication to let staff know who the Coaches are, how they can help and what their role is. The TC’s began doing monthly education for staff on each piece of equipment using the Arjo Equipment Check lists as a guide. Some TC’s sit on other committees (MSI, OHS) and their expertise is drawn on through these quality teams.

The TC Team members feel more confident supporting their colleagues in transfer equipment and sling safety as a result of this program. They work closely with physiotherapists, managers, and their teams to model safe care, including providing input into ADL’s and working with specific residents to resolve challenging repositioning situations. TC members also work on other safety committees to provide feedback on the program and move other initiatives forward.