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Programs & Services

Programs and Services

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Leading from the Inside Out
Leading from the Inside Out provides a safe space for leaders in continuing care to share their challenges and learn self-care practices.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Guidelines & Regulations

Guidelines and Regulations

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WorkSafeBC has acknowledged an error in calculating the 2025 SafeCare BC levy, which is included in the premiums paid by our two member employer groups–those providing community health support services (classification unit 766006) and those in long-term care (classification unit 766011).
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The Province has introduced a new masking policy for all healthcare workers who provide direct care effective immediately. Staff Requirements Visitor Guidance With an increase in viral respiratory illnesses (VRI) across the province, the Ministry of Health has introduced new masking measures to help control the spread of these illnesses. It's important to remember that […]
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Webinar

Building a culture of communication to support neurodiverse voices

Communication isn’t just about getting your point across—it’s about mutual understanding. When different neurotypes communicate, process information, and express themselves in unique ways, a one-size-fits-all approach falls short.

Learning about different neurotypes is like learning about different cultures—it’s not about right or wrong, just different ways of thinking, communicating, and interpreting the world. When we take the time to understand these differences, we create stronger connections, reduce misunderstandings, and build more inclusive workplaces.

If you’ve ever wondered, “Why did they take it that way?” or “How do I connect with them better?”—this webinar is for you.

Some topics we will cover:

  • Why do some people need time to process while others think out loud (and why both are right!)
  • How to spot and prevent communication breakdowns 
  • What “good communication” really means—when to say more, when to say less, and how to recognize the difference
  • Communication works both ways—it’s not just about talking but also about truly listening and adapting.
  • How learning about different neurotypes is like learning about different cultures—understanding and respect go a long way

Let’s rethink communication—not as a rigid set of rules, but as a flexible, inclusive approach that supports all your neurotypes.

Objectives:

By the end of this session, participants will:

  • Understand how different neurotypes communicate, process information, and interpret interactions.
  • Recognize how communication styles impact workplace relationships, collaboration, and psychological safety.
  • Identify common misunderstandings that arise between neurodivergent and neurotypical individuals and learn strategies to bridge the gap.
  • Explore how communication is a two-way street—shifting from expecting others to “fit in” to adapting and creating space for different styles.
  • Develop practical skills for adapting feedback, conversations, and work expectations to support diverse communication needs.
  • Reframe communication differences as cultural differences—neither right nor wrong, just different.

Outcomes:

After this session, participants will be able to:

  • Communicate more effectively with neurodivergent colleagues and clients by recognizing and respecting different communication styles.
  • Create a more inclusive workplace by reducing miscommunication and fostering environments where all neurotypes can thrive.
  • Give feedback and instructions in a way that resonates with diverse thinkers, reducing frustration and increasing clarity.
  • Recognize and challenge biases around communication norms that may unintentionally exclude neurodivergent individuals.
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Speakers

Presented by

Lisa Lewis, the founder of MindMosaic Inclusive HR, is a seasoned professional with over twelve years of extensive experience in human resources and management. Her proven track record includes resolving complex problems, implementing change management for HR initiatives, and contributing to organizational development. Lisa excels in HR, including Employee Relations, Recruitment and selection, Health and safety, and Compensation. Her expertise extends to HRIS technology, out-of-the-box solutions for staff engagement, and effective collaboration with stakeholders.

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Psychological injuries in the workplace require as much attention and consideration as physical injuries.
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Think about the last time you felt genuinely safe and understood in a challenging situation. That sense of comfort and trust is at the heart of trauma-informed care.   This approach recognizes that many people carry the effects of past trauma, which can shape how they experience life. By providing care with empathy, patience and respect, […]
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Neurodiversity celebration week (March 17 to March 23, 2025) is a great opportunity to make a difference by creating more supportive, inclusive spaces, as neurodivergence is more common than many realize.  In fact, it's estimated that about two million Canadians, roughly five percent of the population, are neurodivergent (2024). Most – if not all – […]
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We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.
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