This webinar will provide you with a strategy for making it easier to participate in difficult conversations and respond to the difficult questions that often arise in healthcare settings. Exploring the VERS method (VERS: validate, explore, respond and share)
Elizabeth Causton worked as a social worker for forty years, with over fourteen years as a clinical counsellor with the Victoria Hospice community crisis team. A dynamic and inspiring (and unforgettable) palliative care educator, she taught for decades across Canada on psychosocial and communication issues.
Although she is now semi-retired, she continues to offer seminars and workshops both locally and across Canada and through online courses on various psychosocial and communication issues in healthcare for nurses, community health workers, physicians, family caregivers and hospice volunteers.
Over the last 12 years, Elizabeth has also worked with research teams at the University of Victoria, exploring ways to improve the integration of a palliative approach across all healthcare settings and has written for Canada Virtual Hospice.