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We are dedicated to providing comprehensive occupational health and safety (OHS) consulting services tailored to your needs.
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Psychological health and safety, often called workplace mental health, encompasses principles and practices to foster a supportive, respectful, and psychologically safe work environment.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Webinar

What to say when you don't know what to say

This webinar will provide you with a strategy for making it easier to participate in difficult conversations and respond to the difficult questions that often arise in healthcare settings. Exploring the VERS method (VERS: validate, explore, respond and share)

This webinar will provide you with a strategy for making it easier to participate in difficult conversations and respond to the difficult questions that often arise in healthcare settings. Exploring the VERS method (VERS: validate, explore, respond and share)

Speakers

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Elizabeth Causton worked as a social worker for forty years, with over fourteen years as a clinical counsellor with the Victoria Hospice community crisis team. A dynamic and inspiring (and unforgettable) palliative care educator, she taught for decades across Canada on psychosocial and communication issues.

Although she is now semi-retired, she continues to offer seminars and workshops both locally and across Canada and through online courses on various psychosocial and communication issues in healthcare for nurses, community health workers, physicians, family caregivers and hospice volunteers. 

Over the last 12 years, Elizabeth has also worked with research teams at the University of Victoria, exploring ways to improve the integration of a palliative approach across all healthcare settings and has written for Canada Virtual Hospice.

Resources Related to , ,

Workplace communication improves when teams use strength-based language, I statements, objective words, and curiosity to build trust.
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“I” statements help shift difficult conversations from blame to connection. By focusing on your own feelings, the situation, and its impact, you can reduce defensiveness, improve understanding, and build healthier communication habits at work and at home.
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A respectful workplace goes beyond the absence of harm. Learn what civility looks like at work and what everyday choices build respect.
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Explore the underlying causes of workplace conflict and learn how to manage them using a psychological health and safety framework.
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