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Resources & Tools

Resources and Tools

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The Home Care and Community Health Support Pocketbook was created to bring awareness to several health and safety issues faced in home and community care.
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In long-term care it is increasingly apparent that who is on shift is just as important as how many staff are on shift. Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
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Programs & Services

Programs and Services

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Leading from the Inside Out
Leading from the Inside Out waitlist
Leading from the Inside Out provides a safe space for leaders in continuing care to share their challenges and learn self-care practices.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Guidelines & Regulations

Guidelines and Regulations

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The Province has introduced a new masking policy for all healthcare workers who provide direct care effective immediately. Staff Requirements Visitor Guidance With an increase in viral respiratory illnesses (VRI) across the province, the Ministry of Health has introduced new masking measures to help control the spread of these illnesses. It's important to remember that […]
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Staff Requirements Visitor Guidance With an increase in viral respiratory illnesses (VRI) across the province, the Ministry of Health has introduced new masking measures to help control the spread of these illnesses. It's important to remember that masking is just one part of a comprehensive infection prevention and control (IPAC) strategy. To enhance your efforts, […]
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Webinar

Preparing for Difficult Conversations

*Please note that this webinar will not be recorded*

In both the workplace and in life, the ability to communicate with clarity and confidence is crucial for advocating for your needs, expressing opinions, and providing constructive feedback. This webinar will help participants understand why speaking up can be difficult and offer practical strategies for articulating needs and values in a productive way.

We’ll explore the key components of self-awareness, empathy, and how to apply nonviolent communication techniques to create a safe, open space for dialogue. Participants will leave with actionable tools and a powerful framework that not only gives psychological permission to speak up but also enhances their ability to engage in productive conversations.

Objectives:

  • Understand the importance of identifying barriers to speaking up and recognize the potential benefits of engaging in difficult conversations.
  • Learn how nonviolent communication can serve as a framework for expressing your needs in a way that increases the likelihood of your message being heard and understood.
  • Practice speaking and actively attuning to a partner to ensure all parties feel seen, heard, and valued during conversations.


Outcomes:

By the end of this webinar, you’ll leave with enhanced communication skills and practical strategies for expressing your thoughts clearly and assertively, while actively listening to foster more constructive and respectful dialogue in professional interactions. You’ll feel more confident engaging in discussions without the fear of conflict, helping to create a healthier work environment where issues can be addressed openly and collaboratively.

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Speakers

Presented by

Ellen Choi, PHD is an Assistant Professor at Toronto Metropolitan University in the Ted Rogers School of Management. She teaches organizational behaviour, which includes topics like decision making, team effectiveness, leadership, and motivation. She is an organizational social psychologist who trained at the London School of Economics and completed her doctoral degree at the Ivey School of Business. In particular, she studies the efficacy of mindfulness training on performance under pressure, resilience, and errors. Ellen has taught and researched mindfulness with corporate executives, lawyers, MBA students, elementary school students, police recruits, and in health care settings.
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We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.
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