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Resources and Tools

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Motor vehicle incidents are among the leading causes of traumatic workplace injuries and fatalities in BC. The Safe Driving for Work Checklist has been developed to help employers and their workers take proactive steps to manage driving-related risks. This checklist serves as a practical guide to reinforce safe driving practices and is designed to be used before, during, and after each trip.
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In long-term care it is increasingly apparent that who is on shift is just as important as how many staff are on shift. Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
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Leading from the Inside Out
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Leading from the Inside Out provides a safe space for leaders in continuing care to share their challenges and learn self-care practices.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Amendments to the Occupational Health and Safety Regulation (OHSR), Part 5: Chemical Agents and Biological Agents – Emergency Planning came into effect on February 3, 2025. Changes include additional requirements to minimize the risk, likelihood, and harm caused by an emergency involving hazardous substances.   Hazardous substances include biological, chemical or physical hazards that may reasonably […]
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WorkSafeBC has acknowledged an error in calculating the 2025 insurance premiums that are paid by our two member employer groups–those providing community health support services (classification unit 766006) and those in long-term care (classification unit 766011).
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Protection of physical safety

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Protection of physical safety

Dedicated to providing the best care in BC's long-term care or home health sectors, but find yourself navigating the daily drain of workplace incivility? Those seemingly small acts – such as eye-rolling, hushed gossip, or feeling ignored – can create a heavy atmosphere, impacting both team morale and your well-being. You're not imagining it, and you're not alone. We see you, and we're here with practical tools to help you and your team foster a truly respectful, supportive, and psychologically safer workplace. Learn how to turn the tide on incivility and create a more positive environment for everyone.
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It is easy to forget how powerful something as simple as breathing can be. When life feels overwhelming or anxious thoughts take over, our first instinct is often to keep going. To push through. But sometimes, the most helpful thing we can do is pause and reconnect with our breath.  As author Humble The Poet […]
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Employee Assistance Programs (EAPs) can be a great first step when it comes to supporting mental health at work. They give people a place to turn when they need help and can make a real difference.  For healthcare workers, though, the challenges are often more intense. Long hours, tough shifts and the emotional weight of […]
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Some injuries don't leave a mark, but they change how you show up, how you cope, and how long you can keep going. Psychological injury is often overlooked, but for many workers, it's quietly reshaping their lives.  What is psychological injury, really?  Many might equate psychological injury to simply feeling overwhelmed. But it's what happens […]
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Looking to implement a psychological health and safety policy in your organization? This ready-to-use template helps employers support mental health in the workplace by providing a clear, customizable framework that promotes well-being, prevents psychological harm, and outlines roles and responsibilities across all levels of your organization.
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Breathing is something we all do, all day, every day—and that’s what makes it such a powerful self-care tool.
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Psychological injuries in the workplace require as much attention and consideration as physical injuries.
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Think about the last time you felt genuinely safe and understood in a challenging situation. That sense of comfort and trust is at the heart of trauma-informed care.   This approach recognizes that many people carry the effects of past trauma, which can shape how they experience life. By providing care with empathy, patience and respect, […]
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A strong organizational culture fosters employee engagement, collaboration, and productivity, while a weak or toxic culture can lead to dissatisfaction and high turnover.
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Neurodiversity celebration week (March 17 to March 23, 2025) is a great opportunity to make a difference by creating more supportive, inclusive spaces, as neurodivergence is more common than many realize.  In fact, it's estimated that about two million Canadians, roughly five percent of the population, are neurodivergent (2024). Most – if not all – […]
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When was the last time you checked in on yourself the way you do for others? Emotional and physical demands can take a toll, especially on your heart health.   You don’t have to do it alone. Strong connections with coworkers can reduce stress, boost resilience, and even improve heart health. Let’s talk about why social […]
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Ava Turner's story didn't begin with a title–it started with a purpose. Growing up in a household celebrating her Black identity and Jamaican heritage, Ava learned early that taking pride in who you are will lead you to where you want to go.    As she entered spaces where diversity was rare, Ava quickly realized […]
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Workplace psychological health and safety is about cultivating an environment where employees are respected, protected from mental harm, and supported–ensuring their well-being is prioritized alongside productivity. It means fostering a culture where work enhances, rather than diminishes, mental health.
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A blog post from SafeCare BC CEO Saleema Dhalla The foundation of healthcare is compassion, yet within many organizations, workplace incivility is an underrecognized threat that impacts staff well-being, team collaboration, and, ultimately, resident outcomes. Respect, professionalism, and kindness should not just be "nice to haves." Research has shown that incivility among healthcare workers can […]
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Is incivility in the workplace affecting the care you provide or the well-being of your staff? Do you want to enhance and improve your workplace culture? 
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What is workplace incivility?  Ever walk away from work feeling exhausted, not because of the tasks, but because of how people treated each other? A dismissive comment, a silent snub, or a passive-aggressive email that lingers. These moments may seem small, but they slowly chip away at your energy and focus. This is workplace incivility, […]
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We're all told to practice gratitude, but it can feel impossible to find anything to be thankful for when life gets overwhelming.   Genuine gratitude doesn't mean ignoring your struggles or forcing a smile when things are hard. It means recognizing the good, even when things are difficult. It's a shift in perspective that can change […]
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At first, it’s just a dull ache, something you can ignore. A sore back from work or a stiff wrist from too much typing. No big deal, right?  But then, the pain lingers. Simple tasks become frustrating. A night of poor sleep turns into weeks of exhaustion. You stop doing the things you love because […]
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Psychologically healthy and safe workplaces promote workers’ psychological well-being and actively work to prevent harm to workers’ psychological health. In a psychologically healthy and safe workplace, everyone feels supported, respected, and valued. 
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Self-care is an attainable way, over which we have full control, to single-handedly better our own self and the experiences we have with the world around us.
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"There's something very liberating about a fresh start," says social psychologist Omid Fotuhi, emphasizing how New Year's resolutions give us a chance to redefine ourselves and our goals (2024, par. 5).   As the clock strikes midnight this year, we take a moment to reflect on the past year, celebrate its accomplishments, and think about how […]
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Tom Walker runs the peer support program for Ornge. The focus is to mitigate the frontline developing compassion fatigue, making us susceptible to post-traumatic stress disorder. Tom's work also includes therapeutic interventions on the continuum of supporting staff and their families after traumatic incidents to those suffering from trauma, addictions, mental health/illness, family work, and […]
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We all occasionally miss the clues when interacting with others … maybe during conflict, or because of stress or inexperience (you're new to your role or the organization, or it's a new resident or family, or new staff). It's normal. Except sometimes it's not so helpful and you may sense it's a growth edge, either […]
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The Moral Conflict Assessment (MCA) tool consists of eight steps designed to help you navigate difficult situations where you are constrained to act in ways that go against your conscience.
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If you’ve ever felt like you’re spinning your wheels and making no progress, you’re far from alone. In fact, this year, a surprising 44% of Canadians reported feeling just as stuck. (2024, par. 2)  This originates from a 'fixed' mindset, a belief that our abilities and intelligence are permanent and can't be further developed. It’s […]
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In 2023, Canadians' average productivity decreased by 1.8%, maintaining a three-year trend of yearly reductions (par. 1, 2024). When we think of productivity, we typically equate it with increasing our workload to surpass quotas. However, this approach is unsustainable and often overlooks its impact on our psychological health.   The true secret to productivity lies […]
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This guides provides guidelines and recommendations of language to use that respects and honours equity, inclusion, diversity, anti-racism and accessibility.
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Everyone can be a champion against stigma when advocating the use of accurate and respectful language. So, as you communicate with others, be mindful of the impact of your language.
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Inclusive language is language that is free from words, phrases or tones that reflect prejudiced, stereotyped or discriminatory views of particular people or groups.
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Having safe, healthy, and inclusive workplaces should be a basic goal for all employers. However, many workers view their workplace as being very unhealthy or even toxic. So why is there a disconnect between this basic goal and reality? In this session, Dr. Day will explore the key elements of a safe and respectful workplace […]
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The trickle-down effect: How prioritizing mental health in the workplace boosts retention and recruitment efforts   In recent years, there has been a noticeable surge in the conversation surrounding mental health support in the workplace. Employee retention is a pressing concern for Canadian employers, as evidenced by statistics from Canada’s Labour Code Records indicating an average […]
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Why does recognition matter?  Recognition is essential when work is demanding and emotionally challenging. When faced with complex situations, appreciation can serve as motivation and encouragement to endure.  How does recognition psychologically affect us?   Understanding the psychological effects of recognition is essential in the workplace, as it directly impacts employee motivation and satisfaction. According to […]
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Moral distress is when one feels as though they should take a certain action but cannot due to the restraints of the situation.
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Here is a pocket card leaders can use to remind you of different ways to recognize and reward your team.
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This resource, from the BC Public Service Agency shares information on how to do a performance review, look at values and talk to an employee using a strengths-based approach. Feedback can be a great way to recognize someone and reward them using metrics.
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This resource from the BC Public Service Agency talks about the different types of recognition and reward and examples of how to demonstrate them.
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This webinar will provide you with a strategy for making it easier to participate in difficult conversations and respond to the difficult questions that often arise in healthcare settings. Exploring the VERS method (VERS: validate, explore, respond and share)
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One in five Canadians lives with mental health challenges. The hardest hit are employed Canadians in their early and prime working years.
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Assessment tools uniquely designed to help the health-care sector assess and mitigate psychological risk (includes a staff survey and organizational review).
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A toolkit that shows how other health-care organizations have addressed psychological health and safety in their environments (includes links to practical tools and templates used in the sector).
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A public pledge from health organizations to show that they value the psychological health and safety of their staff and are committed to taking action on improving their work environments.
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Ready for a deep dive? This collaborative program offers a comprehensive analysis, a bespoke action plan, and ongoing assessment to ensure lasting change.
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Psychological health and safety, often called workplace mental health, encompasses principles and practices to foster a supportive, respectful, and psychologically safe work environment.
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Organizational cultures, in general, are basic assumptions held by a particular group.
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 A healthcare workplace where staff are encouraged to care for their psychological health and safety.
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Workplace psychological safety is demonstrated when employees feel able to put themselves on the line, ask questions, seek feedback, report mistakes and problems, or propose a new idea without fearing negative consequences to themselves, their job or their career.
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Workplace psychological safety is demonstrated when employees feel able to put themselves on the line, ask questions, seek feedback, report mistakes and problems, or propose a new idea without fearing negative consequences to themselves, their job or their career.
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Moral distress in the healthcare sector, particularly in long-term care (LTC), refers to the psychological distress experienced by healthcare professionals when they are unable to act in alignment with their ethical or moral values due to organizational or systemic constraints.
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A workplace where employees receive encouragement and support in the development of their interpersonal, emotional and job skills.
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Safety Topic
Balance
Balance
Work-life balance is a state of well-being where individuals can effectively manage their work, home, and community responsibilities.
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Achieving a good job fit means aligning employees' interpersonal and emotional competencies, technical skills, and knowledge with their designated roles.
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A workplace where there is appropriate acknowledgement and appreciation of employees' efforts in a fair and timely manner.
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A workplace where there is effective leadership and support that helps employees know what they need to do, how their work contributes to the organization and whether there are impending changes.
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Employees enjoy and feel connected to their work and where they feel motivated to do their job well.
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Civility and respect are based on showing esteem, care and consideration for others, and acknowledging their dignity.
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In the healthcare industry, teamwork is essential for providing quality patient care. However, promoting teamwork can be a challenge, the infographic bellow will share some tips on how to promote teamwork.
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CREW is Civility, Respect and Engagement in the Workplace. CREW was created to increase job satisfaction by addressing civility in the workplace after receiving negative employee satisfaction survey results.
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We explored the nature and severity of workplace bullying amongst care aides working in long-term care homes. Explore the infographic to see what we learned.
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Consider using the following kindness card templates to print and distribute around your workplace. They can be used to introduce the idea that kindness is contagious, to let team members know how much their work is appreciated, and/or to wish team members a great day. The cards are designed to be printed in a business […]
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In long-term care it is increasingly apparent that who is on shift is just as important as how many staff are on shift. Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
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Resources and templates provided by WorkSafe BC to help employers and employees identify, address, and prevent bullying and harassment in the workplace. Resources include policy statement templates, FAQs, posters, and fact sheets.
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Language is not always intended to exclude a person or a group, but it may unintentionally have that effect.
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This webinar provides an overview of the principles of psychological first aid, including what collective care means and how you can help others responsibly.
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Starting at $35
Increase your awareness of mental health, reduce stigma and other barriers to care in the workplace & encourage mental health conversations by transforming the way participants think and talk about mental health and mental illness.
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In Health Care incivility among coworkers/different shifts/departments can cause workers a great deal of stress and hostility in the workplace. There is a culture in healthcare that is a ‘sink or swim’ mentality rather than a working together and helping each other out. I have worked in healthcare for 27 years as a care aide.
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Leading from the Inside Out provides a safe space for leaders in continuing care to share their challenges and learn self-care practices.
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This webinar, presented by Dr. Heather Cooke, Rhonda Croft, and Trish Giesbrecht, discusses the importance of civility in the workplace and strategies that employers and staff can use to create a more collegial work environment.
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Learn about what workplace incivility is, be able to identify your role and how to feel empowered to contribute to a positive work environment.
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News Story
Enhance your psychological health
February 25, 2020
News
With LEARNING [SPACE], SafeCare BC aims to build a catalogue of courses that will help keep you healthy and safe – both physically and mentally. Today, we are pleased to announce the latest addition to our course catalogue, Enhancing Psychological Health, Wellness and Resilience. Developed by SafeCare BC and Dr. Joti Samra, R.Psych., CEO and founder of MyWorkplaceHealth, […]
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Home to more than 700 seniors, Abbotsford’s Menno Place offers a full range of housing and long-term care options—from independent living to residential complex care.
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We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.
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