Using “I” statements

Clear leadership and expectations: Creating psychologically healthy workplaces

Are unclear expectations impacting your team's well-being and the quality of care? Explore realistic scenarios that tackle communication challenges and use our guiding questions to foster a psychologically healthy and safe workplace for everyone. Start...

The Working Mind for Managers and Leaders

Occupational Health and Safety Committee: Part 2 - Beyond the Basics

Skills to Engage and Support People

Strength-based communication

Strength-based communication is a simple yet powerful way to build trust, solve problems, and improve relationships in long-term care. By focusing on strengths rather than shortcomings, we create a more collaborative, respectful, and psychologically safe...

Occupational Health and Safety Committee: Part 1

Leaders' Corner - June 19, 2025

Turning tension into clarity: Explore your conflict style

The silent language of leadership: Nonverbal communication for effective management 

Leadership is not just what you say, it's how you show up.  Nonverbal signals are already speaking for you before any policy is shared or a meeting begins. A calm presence in a crisis, steady...