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Resources & Tools

Resources and Tools

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The Home Care and Community Health Support Pocketbook was created to bring awareness to several health and safety issues faced in home and community care.
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In long-term care it is increasingly apparent that who is on shift is just as important as how many staff are on shift. Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
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Safety A-Z
Programs & Services

Programs and Services

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Leading from the Inside Out
Our Programs
Leading from the Inside Out provides a safe space for leaders in continuing care to share their challenges and learn self-care practices.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Guidelines & Regulations

Guidelines and Regulations

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The Province has introduced a new masking policy for all healthcare workers who provide direct care effective immediately. Staff Requirements Visitor Guidance With an increase in viral respiratory illnesses (VRI) across the province, the Ministry of Health has introduced new masking measures to help control the spread of these illnesses. It's important to remember that […]
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Staff Requirements Visitor Guidance With an increase in viral respiratory illnesses (VRI) across the province, the Ministry of Health has introduced new masking measures to help control the spread of these illnesses. It's important to remember that masking is just one part of a comprehensive infection prevention and control (IPAC) strategy. To enhance your efforts, […]
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Guidelines and Regulations
Regulatory News
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Support Services Appreciation Day

“The Support Services Team plays a vital role in Villa Cathay’s daily operations. From providing nutritious meals to upholding high standards of cleanliness, their contributions are essential to delivering the highest quality of care. Their efforts ensure that our environment remains clean, safe, and welcoming for our residents. To show our deep appreciation, we prepared […]
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Support services workers, including those in kitchen, cook, dietary aide, housekeeping, laundry, and maintenance roles, are the backbone of Glenwarren. They ensure a safe, clean, and comfortable environment, promoting the overall health and well-being of residents. Their work directly impacts infection control, nutritional support, and the smooth operation of daily routines, creating a home-like atmosphere. […]
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Our Support Service Teams at Nicola Lodge include Maintenance Assist, Housekeeping, Laundry, Cooks, Dietary Aides, Care Support Assistant & Rehab Assists. Each of these team members stand behind our Purpose to cultivate happiness in daily life. They are passionate about helping others and have a desire to improve the life of our residents. Respectively each […]
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Support services staff do above and beyond by delivering delicious and nutritional meals, enhanced cleaning in rooms and common areas, and laundry. Submitted by Lenny Chavez
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At Jackman Manor, we take a moment to recognize and express our deepest gratitude for the incredible work of our Support Services Team. Your dedication, hard work, and unwavering support are truly valued. We appreciate your tireless efforts, attention to detail, and the positive attitude you bring to your roles. You make a difference, and […]
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At Trillium-Bevan Village Long-Term Care and Assisted living Facility, the support services team exemplifies a collaborative spirit that profoundly impacts the residents' lives. The staff, including those in laundry, housekeeping, and dietary services, embodies the "Resident First" philosophy. For instance, laundry staff not only deliver clean clothes but also respond to residents' needs by providing […]
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At Fort Langley Seniors Community, the support staff truly shine. Every day, they provide residents with delicious and nutritious meals, ensuring that dining is always a pleasure. Their laundry service guarantees that clothes are impeccably clean and well-organized. Additionally, the housekeeping team maintains the community in pristine condition, creating a welcoming and comfortable environment for […]
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Osprey Court is a 96-bed Long Term Care home in Vernon BC. We opened the doors in February of this year. When you think of the definition of "Support" in the active verb state -"To bear all or part of the weight, to hold up" it describes what my Support Services Team does daily. This […]
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Tabor Village has an incredible, dedicated staff that go above and beyond every day. They attend to residents' needs and spend their time ensuring that everyone has what they like and need so much so that I have too many stories to tell. From the dietary aids that thread needles for a vision-impaired resident to […]
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Today, we want to take a moment to shine a spotlight on the amazing individuals who make up our Support Services team. From keeping our spaces clean and welcoming, to providing delicious meals and ensuring our residents are comfortable and cared for, your dedication does not go unnoticed. You are the backbone of our community, […]
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At Creekside Landing, our housekeeping, laundry, and kitchen teams work tirelessly every day with one goal in mind: to exceed the expectations of our residents. Fin, Claudia, Laure, Amanda, Roger, Ruby, Albert, Val, Shelley, Rajni, Zenaida, Seema, Judy, Esther, Vim, Peggy, Adam, Jaime, and Stewart, each in their respective areas, strive to apply their skills […]
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Our Human Resources team offers an incredible variety of support services to all off our hard working employees. This team works diligently to recruit top talent all while creating a productive, engaged and healthy workforce. Our HR team helps the organization in so many ways. This in turn supports workers to provide their very best […]
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We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.
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