In this engaging session, Dr. Shahana explores how empathy can strengthen workplace relationships, improve communication, and foster a culture where both caregivers and those they support can thrive.
It didn’t start with leadership. Karen Tasker’s journey at Sienna Senior Living’s Lakeview Lodge Community, in West Kelowna, began in 2013, when she returned to the workforce after 14 years as a stay-at-home mom. Her...
Workplace communication improves when teams use strength-based language, I statements, objective words, and curiosity to build trust.
“I” statements help shift difficult conversations from blame to connection. By focusing on your own feelings, the situation, and its impact, you can reduce defensiveness, improve understanding, and build healthier communication habits at work and...
A respectful workplace goes beyond the absence of harm. Learn what civility looks like at work and what everyday choices build respect.
Explore the underlying causes of workplace conflict and learn how to manage them using a psychological health and safety framework.
It often starts small. A co-worker cuts you off during a report. Someone ignores your “good morning.” A team member sends a blunt message with no context. It’s not as obvious as yelling or name-calling,...
If you are interested in standing for the Board or wish to nominate an individual to be a part of the Board, please fill out this form and send it—along with a resume or CV—...
Burnaby - A glimpse into the future of care unfolded this week at the BC Care Providers Association annual conference in Victoria, where more than 200 care leaders and staff watched Trellis Seniors take home...
Dedicated to providing the best care in BC's long-term care or home health sectors, but find yourself navigating the daily drain of workplace incivility? Those seemingly small acts – such as eye-rolling, hushed gossip, or...
