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Resources & Tools

Resources and Tools

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The Home Care and Community Health Support Pocketbook was created to bring awareness to several health and safety issues faced in home and community care.
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In long-term care it is increasingly apparent that who is on shift is just as important as how many staff are on shift. Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
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Programs & Services

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Leading from the Inside Out
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Leading from the Inside Out provides a safe space for leaders in continuing care to share their challenges and learn self-care practices.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Guidelines & Regulations

Guidelines and Regulations

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WorkSafeBC’s healthcare and social services planned inspection initiative focuses on high-risk activities in the workplace that lead to serious injuries and time-loss claims.
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WorkSafeBC is releasing a discussion paper with proposed amendments to the Current Rehabilitation Services and Claims Manual that guide wage rate decisions related to short-term and long-term disability compensation. Recommended amendments include: These changes may affect your claims costs. Click here to view the proposed changes and offer feedback to WorkSafeBC – The deadline is 4:30 p.m. on Friday, […]
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Civil Workplace

How Civil is Your Workplace?

People often think that because they are not being rude they are being civil. However, civility is more than acting neutrally.

Civility requires paying attention to what is going on around us. It requires self awareness and insight into how all of us show up in our workplace.
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Take a moment to reflect. Have you ever been the recipient of, or witnessed someone…

  • Ignoring a co-worker, not saying hello when greeted or not responding to a co-worker’s request for help
  • Spreading rumours, lies or half-truths about a co-worker
  • Acting impatient, treating a co-worker as if they’re incompetent
  • Blaming and/or criticizing a co-worker
  • Insisting on getting their own way and never apologizing
  • Sabotaging a co-worker’s work, making them look foolish, or placing impossible demands on them
  • Yelling, pointing fingers, swearing, insulting, or threatening a co-worker

Have you ever DONE any of the following?

  • Ignored a co-worker, not said hello when greeted or not responded to a co-worker’s request for help
  • Spread rumours, lies or half-truths about a co-worker
  • Acting impatient, treated a co-worker as if they’re incompetent
  • Blamed and/or criticized a co-worker
  • Insisting on getting your own way and never apologizing
  • Sabotaged a co-worker’s work, made them look foolish, or 
placed impossible demands on them
  • Yelled, pointed fingers, sworn, insulted, or threatened a co-worker

When we ask this question in a group setting, many people indicate that they have both witnessed and undertaken a number of these behaviours. There are a lot of good people who don't always bring their most civil self to work.

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We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.
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