Working with people, you are bound to end up in conversations where someone is having difficulty deciding. It is important to have the skills to help you support people through changes, whether it is a resident or client, family member, or someone you work with. Using the fundamentals of motivational interviewing, this workshop will help you have conversations with respect and curiosity that make others feel heard, supported, and valued.

Situations where this may be helpful:

• Supporting someone hesitant to get a vaccine
• Supporting a resident or client pursuing a new treatment
• Helping a team member take responsibility for their actions

By completing this full-day workshop, learners will be able to:

• Explain the impact of body language in a conversation
• Describe the spirit of motivational interviewing and discuss ways to express it
• Discuss three styles for helping interactions: directing, guiding, and following
• Discuss ways to be present in an interaction
• Discuss the role of listening in communication
• Demonstrate fundamental motivational interviewing skills
• Demonstrate how to support someone in making an informed decision
• Discuss how new skills and knowledge will apply to practice