Our actions in the workplace can influence our colleagues both positively and negatively. This video shares why it is important to act in a civil and respectful manner and how this seemingly simple task can have such a major impact.

How we treat each other at work has considerable impact on how teams perform, particularly in health care settings. This talk explores the impact of rudeness in the workplace, and highlights how civility can save lives.

If you took 15 seconds to do something now, which could potentially save someone else 30 minutes later, and if that person then did something to save someone else time, considerable time could be saved in a time-strapped workplaces. Not only could this reduce frustration, but it could also increase joy – for your team and your workforce.

This article outlines workplace incivility and the need to address it before it spirals into a major workplace issue.

This article explains how it only takes a few co-workers to display rude behaviours before incivility and rudeness spreads to others potentially resulting in a toxic work environment for all.

This infographic highlights findings from a study designed to create more civility, respect, and engagement in a health-care setting.

This article explains how it only takes a few co-workers to display rude behaviours before incivility and rudeness spreads to others potentially resulting in a toxic work environment for all.

Microaggression is an alternative term used to describe uncivil behaviour. It refers to commonplace verbal, behavioural, or environmental indignities (be they intentional or otherwise) that communicate hostile, derogatory, or negative prejudicial slights and insults. Learn more about microaggression and what you can do to avoid perpetuating it.

Learn how to work more effectively with colleagues with whom you might not always get along by adopting seven key principles: 1) understand that other may have different perspectives on an issue, 2) be aware of and question your unconscious biases, 3) view conflict as a problem to be solved, 4) identify the outcome you want, 5) be careful how you discuss the issue with others, 6) experiment to find out what might improve the situation, and 7) remain curious about your colleague to learn how you can work together more effectively.

How to handle difficult conversations at work (Forbes Magazine)

How do you prepare for a difficult conversation? How do you conduct a difficult conversation respectfully? This article highlights the steps you can take to undertake a difficult conversation without appearing confrontational and accusatory.

When was the last time you did absolutely nothing for 10 whole minutes? Not texting, not talking but just letting your mind wander? This talk illustrates the transformative nature of being mindful and experiencing the moment for just 10 minutes a day.