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Psychological health and safety, often called workplace mental health, encompasses principles and practices to foster a supportive, respectful, and psychologically safe work environment.
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WorkSafeBC has paused its consultations on proposed changes to the Occupational Health and Safety Regulation addressing psychological health and safety, harassment, and violence. The pause is due to the provincial election and is procedural; it does not indicate that a decision has been made about the proposed changes.  The proposals would introduce significant new and […]
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WorkSafeBC has paused its consultations on proposed changes to the Occupational Health and Safety Regulation addressing psychological health and safety, harassment, and violence. The pause is due to the provincial election and is procedural; it does not indicate that a decision has been made about the proposed changes.
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Get PSyched! - November 2026

Workplace loneliness

A worker can spend the day surrounded by residents, clients, families, or coworkers and still feel alone. In long-term care, home support, and other workplaces, meaningful connection depends on more than physical proximity. It grows when people feel supported, included, and valued in the flow of everyday work.
Two colleagues welcome a care worker to an open chair at a staff-room table.

Loneliness at work is not simply about being alone. It is the feeling that the connection, support, or sense of belonging you need is missing. A person can feel lonely in a busy workplace, while someone working alone can still feel closely connected to colleagues. 

Gallup's 2024 Global Workforce Report found that one in five employees worldwide feels lonely at work. Many parts of modern life can contribute to loneliness, including cultural, economic, demographic, and technological factors. Employers cannot influence every factor, but workplace culture, work design, leadership, and everyday interactions can support stronger human connection. 

Work location is not the whole story 

Current research suggests that workplace loneliness is shaped less by whether someone works remotely, on-site, or in a hybrid model and more by what happens within that work model. Not all studies reach the same conclusion. Some report slightly higher loneliness among fully remote workers, while others find no meaningful difference. In some studies, on-site workers report more loneliness than remote workers. 

Physical closeness does not guarantee meaningful connection. When remote workers report more loneliness, remote work may make existing workplace connection problems more visible or harder to address. 

Anyone can feel lonely at work 

People differ in how much connection they need to feel that they belong. Anyone can experience loneliness, but research identifies some groups that may face greater risk: 

  • new employees 
  • employees from underrepresented groups 
  • people managing mental or physical health concerns 
  • people with caregiving responsibilities outside work 
  • middle managers who face competing demands and work across different roles 

In long-term care and home support, how work is organized can also shape connection. A person may spend the day surrounded by residents, clients, families, or coworkers and still feel unsupported by their workplace relationships. Others may work independently or move between locations while still feeling connected to their team. 

Connection and psychological health and safety 

Workplace loneliness is related to psychological health and safety. People who experience loneliness at work may describe the culture as hostile or unsupportive. People with lower levels of loneliness are more likely to describe their workplace as supportive, inclusive, welcoming, loyal, and kind. 

In a hostile workplace, people may fear rejection and be less likely to reach out. They may also feel it isn't safe to speak up. This can deepen disconnection. A psychologically safer workplace makes room for respectful relationships, open communication, and support. 

Why workplace loneliness matters 

Workplace loneliness can affect both workers and organizations. The signs can overlap with burnout, apathy, and depression, so loneliness may not always be easy to recognize. Workers who feel lonely may face more physical, cognitive, and psychological challenges. They may also face a higher risk of burnout, emotional exhaustion, and disengagement from work. 

Workplace loneliness is also linked with lower job satisfaction and productivity. Workers who feel lonely may be more likely to leave their jobs, which can affect retention and turnover. 

How workplaces can strengthen connection 

No single activity will address loneliness for everyone. Connection grows through consistent workplace practices that help people feel included, supported, and valued. 

What workplace loneliness means 

People have a basic need to belong. We need social connection, interaction, close relationships, and to feel valued by others. High-quality social connections support mental and physical health and wellbeing. 

Loneliness can arise when a person's relationships don't match what they want. At work, this can feel like social or emotional disconnection. A worker may feel isolated or unsupported when meaningful, supportive interactions are missing. 

Loneliness is a personal and subjective experience. It depends on how someone feels, not simply on how much time they spend alone. This makes loneliness different from isolation, aloneness, or solitude, which describe a person's circumstances. 

Support inclusive leadership 

Front-line and middle managers can either support or weaken connection. Open, accessible leaders can help reduce feelings of isolation. This is especially important in remote work, where a leader may be a main source of workplace support. 

  • Schedule regular one-to-one meetings. For remote workers, consider meeting at least every two weeks. 
  • Invite workers to share ideas and take initiative. 
  • Listen actively and attentively. 
  • Offer guidance and support. 
  • Make time to discuss issues that matter to workers. 
  • Help create a culture that supports workplace friendships, open communication, and emotional wellbeing. 

Build connection into the flow of work 

Relationships take time and effort. When connection is part of the normal rhythm of work, it is more likely to happen. This matters in workplaces where people are working at full capacity and have little time left for informal interaction. 

Offer different ways to connect and let people choose whether to take part. Options may include communal lunches, time for personal conversation during meetings, team activities during work hours, coffee breaks, buddy or mentorship programs, group break activities, and team debriefs. In-person events may also help remote workers feel less lonely. 

A personal invitation can matter. Workers who feel loneliest may hesitate to join because they aren't sure they are welcome or will be accepted. Invitations should be genuine, but participation should remain optional. 

Make onboarding a time for connection 

New employees can be more susceptible to workplace loneliness. A positive onboarding experience can help them feel more connected and supported. 

  • Set aside time for leaders and new employees to connect, especially in the first few weeks. 
  • Bring new employees together so they can build peer relationships and a sense of community. 
  • Make sure new employees know how to use essential tools, systems, and resources. 
  • Assign a clear point of contact who can offer support and guidance. 

Offer choice and flexibility where possible 

Research suggests that autonomy is related to lower levels of loneliness. Where the work allows, employers can offer choice and flexibility and include employees in decisions about how work gets done. Examples include compressed workweeks, extended lunches, occasional work from different locations, or participation in work-planning decisions. 

Recognize people's work 

Feeling overlooked or undervalued can contribute to loneliness. Recognition does not need to be elaborate. Small, meaningful, and consistent ways of noticing people's effort, skills, and impact can support appreciation and belonging. 

Recognition can happen at every level of an organization. It may be a sincere thank-you or acknowledgement email, a kudos board, or an employee appreciation event. 

Start a conversation about connection at work 

Consider how people connect during everyday work, not only at social events. Ask whether workers have regular access to support, whether new employees know whom to contact, whether people feel safe sharing ideas or concerns, and whether recognition is consistent and meaningful. 

Workplace loneliness is personal, but it is not only an individual issue. Leaders, teams, and workplace systems all help shape whether people feel connected, supported, and valued.

Questions about loneliness at work

Workplace loneliness is the feeling that your social or emotional needs aren't being met at work. It can happen when someone feels isolated or unsupported because meaningful or supportive interactions seem to be missing. 

No. Loneliness is subjective. It describes how a person feels. Being alone, isolated, or in solitude describes a person's circumstances. Someone can feel lonely in a crowded workplace, while a person who works independently can feel strongly connected to colleagues. 

Not necessarily. Research does not consistently show that remote, on-site, or hybrid work is the main cause of workplace loneliness. What happens within each work model matters. Physical proximity alone does not create meaningful connection, and remote work may amplify connection problems that already exist. 

Anyone can experience it. New employees, people from underrepresented groups, people managing mental or physical health concerns, people with caregiving responsibilities, and middle managers are groups that may face greater risk. 

A hostile or unsupportive workplace can make people fear rejection or feel unsafe speaking up. This can make it harder to reach out and can deepen loneliness. Supportive, inclusive, welcoming, and kind workplaces are more likely to help people feel connected. 

Workplace loneliness can affect physical, cognitive, and psychological wellbeing. Its signs can overlap with burnout, apathy, and depression. Loneliness can also contribute to emotional exhaustion, disengagement, lower job satisfaction and productivity, and a greater likelihood of leaving a job. 

Leaders can be open, accessible, and available. Regular one-to-one meetings, active listening, guidance, support, and time to discuss important issues can all help. Leaders can also invite ideas and help create a culture that supports workplace friendships, open communication, and emotional wellbeing. 

Connection is more likely when it is built into the workday. Options may include communal lunches, coffee breaks, personal conversation during meetings, team activities during work hours, buddy or mentorship programs, group break activities, and team debriefs. Offer options and let people choose whether to participate. 

New employees may be more likely to feel lonely. A supportive onboarding experience can help them build relationships and find support. Leaders can make time to connect, introduce new employees to peers, explain essential tools and resources, and assign a clear point of contact. 

They may help. Autonomy is related to lower loneliness. When practical, choice in how work is done can support autonomy. Meaningful and consistent recognition can also help people feel seen, appreciated, and connected. 

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A safe place to talk about unsafe experiences 

Communication, Communication, Emotional Intelligence, Growth and development, Mental Health, Organizational culture, Participation, Return/Recover at Work, Stigma

“I was sent here.”  It’s an admission Steve Rookyard sometimes hears at the beginning of a training day. The person has shown up, but their interest has yet to follow.  For him, that’s somewhere to...

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Jody Braam on listening beyond words in dementia care 

Alzheimers, Communication, Dementia, Grief, Mental Health, Person-centered care, Psychological Health and Safety, Resilience, Self-talk, Stigma, Stress

This fall, the Hearts and Hands conference for health care assistants will bring frontline care workers together for a day of learning, connection and celebration. In Langley, Jody Braam will lead a breakout session exploring...

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Brandi Heather on making space for play at Hearts & Hands 

Balance, Boundaries, Burnout, Civility and respect, Clear leadership, Collective Care, Communication, Emotional Intelligence, Empathy, Engagement, Grief, Growth and development, Harassment, Leadership, Mental Health, Moral distress, Organizational culture, Psychological Health and Safety, Resilience, Self-care, Self-talk, Stigma, Stress, Suicide, Trauma, Work-life balance

There’s a strange thing that happens when you become very good at holding everything together. People stop asking if you are okay.  You show up, do the work, care for the people who need you...

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