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We are dedicated to providing comprehensive occupational health and safety (OHS) consulting services tailored to your needs.
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Psychological health and safety, often called workplace mental health, encompasses principles and practices to foster a supportive, respectful, and psychologically safe work environment.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Get PSyched! - February 2024

Civility and respect

Civility and respect are based on showing esteem, care and consideration for others, and acknowledging their dignity.

The Importance of Respect and Civility:

  1. Enhanced job satisfaction: A civil and respectful workplace is linked to higher levels of job satisfaction.
  2. Perceptions of fairness: Such an environment fosters a sense of fairness among employees.
  3. Positive attitudes and morale: It contributes to positive attitudes and improved morale.
  4. Effective teamwork: Teams work better together in a respectful environment.
  5. Personal development and problem-solving engagement: Employees are more inclined towards personal development and actively resolve problems.
  6. Improved relationships: There is a notable enhancement in supervisor-staff relationships.
  7. Reduced absenteeism and turnover: Such a workplace experiences lower levels of sick leave and employee turnover.

Organizations characterized by these values create a positive atmosphere that boosts spirits and enhances work satisfaction. This environment is enjoyable for everyone, including staff, clients, and customers.

Consequences of a lack of civility and respect: In the absence of civility and respect, the workplace may experience:

  • Emotional exhaustion among staff.
  • Increased conflicts and job withdrawal.
  • Higher risks of grievances and legal challenges.

The impact of workplace bullying: Disrespectful behaviour, like bullying, can have serious consequences, including:

  • Psychological issues, depression, and burnout.
  • Anxiety, aggression, and various health complaints.
  • Negative effects on both direct victims and bystanders, including increased stress levels.

Many regions have enacted legislation to address such behaviours, underscoring the seriousness of this issue.

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Civility and respect

Featured Resources

Dedicated to providing the best care in BC's long-term care or home health sectors, but find yourself navigating the daily drain of workplace incivility? Those seemingly small acts – such as eye-rolling, hushed gossip, or feeling ignored – can create a heavy atmosphere, impacting both team morale and your well-being. You're not imagining it, and you're not alone. We see you, and we're here with practical tools to help you and your team foster a truly respectful, supportive, and psychologically safer workplace. Learn how to turn the tide on incivility and create a more positive environment for everyone.
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Civility and respect

Web links

A toolkit that shows how other health-care organizations have addressed psychological health and safety in their environments (includes links to practical tools and templates used in the sector).
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Assessment tools uniquely designed to help the health-care sector assess and mitigate psychological risk (includes a staff survey and organizational review).
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A public pledge from health organizations to show that they value the psychological health and safety of their staff and are committed to taking action on improving their work environments.
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Post

The kind of leader people don’t forget

Balance, Boundaries, Burnout, Civility and respect, Clear leadership, Communication, Communication, Empathy, Engagement, Growth and development, Leadership, Mental Health, Motivational Interviewing, Organizational culture, Psychological Health and Safety, Psychological protection, Psychological self-care, Psychological social support, Recognition and reward, Self-care, Self-talk, Work-life balance

It didn’t start with leadership. Karen Tasker’s journey at Sienna Senior Living’s Lakeview Lodge Community, in West Kelowna, began in 2013, when she returned to the workforce after 14 years as a stay-at-home mom. Her...

Info Sheet

Words matter

Civility and respect, Communication, Organizational culture, PHS Days

Workplace communication improves when teams use strength-based language, I statements, objective words, and curiosity to build trust.

Info Sheet

The power of "I" statements

Civility and respect, Communication, Organizational culture, PHS Days

“I” statements help shift difficult conversations from blame to connection. By focusing on your own feelings, the situation, and its impact, you can reduce defensiveness, improve understanding, and build healthier communication habits at work and...

Post

The incivility epidemic: Why workplace rudeness is on the rise and what we can do about it 

Boundaries, Bullying, Burnout, Civility and respect, Emotional Intelligence, Growth and development, incivility, Mental Health, Moral distress, Organizational culture, Psychological demands, Psychological Health and Safety, Psychological injuries, Psychological self-care, Psychological social support, Resilience, Self-care, Self-talk, Stigma

It often starts small.  A co-worker cuts you off during a report. Someone ignores your “good morning.” A team member sends a blunt message with no context. It’s not as obvious as yelling or name-calling,...

Safety Topic

Incivility

Bullying, Civility and respect, incivility, Mental Health, Psychological Health and Safety

Dedicated to providing the best care in BC's long-term care or home health sectors, but find yourself navigating the daily drain of workplace incivility? Those seemingly small acts – such as eye-rolling, hushed gossip, or...

Post

Why neurodiversity is the key to a stronger workforce 

Civility and respect, Growth and development, Mental Health, Neurodiversity, Organizational culture, Psychological Health and Safety, Stigma

Neurodiversity celebration week (March 17 to March 23, 2025) is a great opportunity to make a difference by creating more supportive, inclusive spaces, as neurodivergence is more common than many realize.  In fact, it's estimated...

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