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Resources & Tools

Resources and Tools

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Resources and services to support your well-being and psychological safety at work.
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In long-term care it is increasingly apparent that who is on shift is just as important as how many staff are on shift. Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
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Programs & Services

Programs and Services

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We are dedicated to providing comprehensive occupational health and safety (OHS) consulting services tailored to your needs.
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Psychological health and safety, often called workplace mental health, encompasses principles and practices to foster a supportive, respectful, and psychologically safe work environment.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Guidelines & Regulations

Guidelines and Regulations

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WorkSafeBC is holding a second public hearing this month on proposed changes to the Occupational Health and Safety Regulation related to combustible dusts.
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Amendments to the Occupational Health and Safety Regulation (OHSR), Part 5: Chemical Agents and Biological Agents – Emergency Planning came into effect on February 3, 2025. Changes include additional requirements to minimize the risk, likelihood, and harm caused by an emergency involving hazardous substances.   Hazardous substances include biological, chemical or physical hazards that may reasonably […]
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Webinar

The future of care: What high-risk industries teach us about AI and safer healthcare 

Aviation and nuclear power have built safety into every level of their systems, with formal safety management processes that anticipate and prevent harm. Healthcare, by contrast, still relies heavily on individual vigilance and autonomy, leaving patients and staff vulnerable. At the same time, AI and automation offer new ways to address long-standing challenges in healthcare — from improving safety and quality to expanding access for patients. This session will highlight lessons from safety-critical industries and show how human factors and human-centered AI can help close the gap. 

Summary:  
 
This webinar will explore how principles from aviation and nuclear energy can be applied to healthcare delivery, and how AI, if designed and implemented with human factors, can help tackle some of healthcare’s hardest problems. Examples will include how AI can support early detection of risk, reduce fatigue-related errors, and improve access to care for patients who otherwise face delays or barriers. 

Objectives: 
 
Contrast safety management approaches in aviation, nuclear, and healthcare. 

  • Show how the absence of systemic safety management contributes to preventable harm in healthcare. 
  • Explain how human factors can make AI tools safe, usable, and trustworthy for staff and patients. 
  • Demonstrate how AI can improve not only quality and safety, but also access to care. 

Outcomes: 

By the end of this webinar, participants will be able to: 

  • Recognize what healthcare can learn from other safety-critical industries. 
  • Understand the role of human factors in safely adopting AI in care settings. 
  • Identify how AI can address frontline challenges such as fatigue, monitoring, and decision support. 
  • Appreciate the potential of AI to expand access to safe, timely, and reliable care. 
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Speakers

Presented by

Executive Director and Founder
Dr. Joseph A. Cafazzo serves as Executive Director and Founder of Healthcare Human Factors at the University Health Network, where he also holds the Wolfond Chair in Digital Health. Dr. Cafazzo is an active researcher of the use of technology to facilitate patient self-care of complex chronic conditions. He has advised and conducted research for public sector policy makers and private sector medical technology companies on the design and safety of technology in healthcare.  At the University of Toronto, Dr. Cafazzo is a Professor within the Institute of Health Policy, Management and Evaluation, the Institute of Biomaterials and Biomedical Engineering, Department of Computer Science, and the Rotman School of Business with a focus in the areas of clinical engineering, human factors, and health informatics. He is the recipient of the Career Scientist award by the Ontario Ministry of Health and Long Term Care.
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We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.
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