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Resources & Tools

Resources and Tools

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The annual member survey helps us respond to your health and safety needs through relevant, quality, and timely education and programming.
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In long-term care it is increasingly apparent that who is on shift is just as important as how many staff are on shift. Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
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Programs & Services

Programs and Services

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Leading from the Inside Out
Leading from the Inside Out waitlist
Guidelines & Regulations

Guidelines and Regulations

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WorkSafeBC’s healthcare and social services planned inspection initiative focuses on high-risk activities in the workplace that lead to serious injuries and time-loss claims.
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WorkSafeBC is releasing a discussion paper with proposed amendments to the Current Rehabilitation Services and Claims Manual that guide wage rate decisions related to short-term and long-term disability compensation. Recommended amendments include: These changes may affect your claims costs. Click here to view the proposed changes and offer feedback to WorkSafeBC – The deadline is 4:30 p.m. on Friday, […]
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Explore the Management Toolkit

The Nature and Impact of Incivility

Workplace incivility and bullying disrupt the respectful, collaborative, and effective working relationships essential to health care aides’ safety and quality care provision.
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How Civil is Your Workplace

Oftentimes, people think that because they are not being rude, they are being civil. However, civility is more than acting neutrally. Civility requires paying attention to what is going on around us. It requires self awareness and insight into how all of us show up in our workplace.
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Civility Matters Webinars

Workplace civility is essential for a productive and positive work environment. The three webinars below will teach you how to maintain respectful behavior in the workplace.
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Practice-Based Scenarios

The scenarios included here illustrate some of the more common examples of workplace incivility in long-term care settings. You can work through them by yourself or gather some colleagues and work through them together as part of a facilitated discussion.
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Kindness Card Templates

Consider using the following kindness card templates to print and distribute around your workplace. They can be used to introduce the idea that kindness is contagious, to let team members know how much their work is appreciated, and/or to wish team members a great day.
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TED talks, videos, books, and additional online resources – that further explore incivility, ways in which to address it, and the creation of psychologically healthy and safe workplaces.
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We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.