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We are dedicated to providing comprehensive occupational health and safety (OHS) consulting services tailored to your needs.
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Psychological health and safety, often called workplace mental health, encompasses principles and practices to foster a supportive, respectful, and psychologically safe work environment.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Guidelines & Regulations

Guidelines and Regulations

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WorkSafeBC is holding a second public hearing this month on proposed changes to the Occupational Health and Safety Regulation related to combustible dusts.
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Amendments to the Occupational Health and Safety Regulation (OHSR), Part 5: Chemical Agents and Biological Agents – Emergency Planning came into effect on February 3, 2025. Changes include additional requirements to minimize the risk, likelihood, and harm caused by an emergency involving hazardous substances.   Hazardous substances include biological, chemical or physical hazards that may reasonably […]
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Get PSyched! - October 2025

Using “I” statements

Learn how to use "I" statements to manage your own stress response and reduce internal conflict, fostering a sense of calm during challenging discussions.

What are “I” statements?

“I” statements are a simple yet powerful tool for clear and respectful communication. They allow you to take ownership of your feelings and focus on your perspective of an experience. By framing your concerns around your feelings and needs, you avoid language that sounds like criticism, judgment, or accusations directed at others.

Crucially, "I" statements help regulate your body's nervous system, as they avoid activating your stress response. This helps reduce your internal conflict and encourages healthier and more positive interactions.

How to use “I” statements

The Formula

"I" statements generally follow a simple structure. They are focused on stating how a specific event or situation made you feel, and the request you would like to make. The key is to be specific. Examples of this formula include:

"I feel [emotion] when [specific behaviour or situation]  because [impact]. I need [specific request]."
"When [event] happens, I feel [emotion] because [impact]. I’d like [clear ask]."
The statement can include phrases like:
  • “I feel…”

  • “I notice…”

  • “I prefer…”

  • “I believe…”

  • “I would like…”

The power of "I" statements

Individual benefits

Reduced stress
They help regulate your body and prevent activating your stress response.
Improved emotional well-being
They allow you to identify and articulate your own feelings rather than reacting with blame.
Healthier relationships
"I" statements encourage healthier and more positive interactions with others.

Workplace benefits

Reduced conflict

"I" statements focus the conversation on the impact of a situation on you, rather than on the other person's character. This shift reduces the chance of  defensive reactions.

Stronger trust and collaboration

When staff communicate concerns from their own perspective, it demonstrates a commitment to resolving issues without blame. This promotes a workplace mindset of collaboration.

Improved staff well-being

By fostering positive interactions and reducing the stress of potential conflict, "I" statements directly support the emotional health and well-being of staff.

Connection to psychological health and safety

Effective and safe communication is critical to creating and maintaining a psychologically healthy and safe workplace. Since "I" statements reduce conflict and support trust, they are a powerful tool that directly links to the psychological and social support factor in the workplace, fostering a culture of civility and respect.

Strategies for using "I" statements

Use “I statements” properly

Simply starting with “I” and following it with a judgment or criticism is not effective. Be sure to focus on your emotions while avoiding hostility.

Ineffective: “I feel you are disrespectful.”

Effective: “I feel disrespected when my emails aren’t answered.”

Practice re-framing
The next time you want to start with “You are…,” try switching to:

•  I feel…”
• “I notice…”
• “I prefer…”
• “I believe…”
• “I would like…”
Pay attention to your body
Notice how your nervous system responds when you shift from an aggressive “You” statement to a regulated “I” statement. 

This shift is evidence of your nervous system regulating in real-time.
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Using “I” statements resources

Resource Types

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  • Posts (295)

Audiences

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The love story no one saw coming

Engagement, Mental Health, Organizational culture, Other, Psychological social support, Recognition and reward, Self-care

This story is told from the perspective of Billie Askelend, Senior Executive Director at Nicola Lodge.  No one expected a love story to begin at Nicola Lodge, least of all Roy. At eighty-nine, he had...

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Stitching with love at Elim Village

Organizational culture, Person-centered care

My name is Carol, and I have been crocheting for more than 50 years. I first picked it up when I was pregnant with my youngest daughter because I wanted to quit smoking and needed...

Safety Topic

Burnout

Burnout, Mental Health, Psychological Health and Safety

Burnout happens when stress builds up over time, leaving you feeling drained, unmotivated and exhausted. Learn how to recognize the signs, understand the causes, and take practical steps to prevent burnout for yourself and your...

Webinar

Adapting leadership styles for team success

Clear leadership, Leadership

This webinar explores Daniel Goleman’s six leadership styles and explores how we can develop alternative leadership styles and how to apply them strategically to navigate different team dynamics, crises, and organizational changes.

Safety Topic

Get outside and move

Mental Health, Psychological Health and Safety, Psychological self-care, Self-care

Research shows that outdoor or nature-based activity provides extra mental health benefits.

Webinar

Managing workplace conflict

conflict resolution, Mental Health, Organizational culture, Safety Culture

Explore the underlying causes of workplace conflict and learn how to manage them using a psychological health and safety framework.

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Health and Safety Matters - September 25, 2025

Psychological Health and Safety

Discover practical tips to strengthen workplace culture, support mental health, and make everyday life a little easier. In this issue: how to build belonging at work, simple meal-planning strategies, big member savings on Mental Health...

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We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.
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