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Programs and Services

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We are dedicated to providing comprehensive occupational health and safety (OHS) consulting services tailored to your needs.
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Psychological health and safety, often called workplace mental health, encompasses principles and practices to foster a supportive, respectful, and psychologically safe work environment.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Guidelines & Regulations

Guidelines and Regulations

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WorkSafeBC is holding a second public hearing this month on proposed changes to the Occupational Health and Safety Regulation related to combustible dusts.
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Amendments to the Occupational Health and Safety Regulation (OHSR), Part 5: Chemical Agents and Biological Agents – Emergency Planning came into effect on February 3, 2025. Changes include additional requirements to minimize the risk, likelihood, and harm caused by an emergency involving hazardous substances.   Hazardous substances include biological, chemical or physical hazards that may reasonably […]
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Guide to MSI (musculoskeletal injuries) prevention

Preventing musculoskeletal injuries in continuing care

Musculoskeletal injuries, sprains, strains, and other soft-tissue injuries are among the most common injuries among healthcare workers in long-term care and community health support. They happen during the work that defines the job: helping residents and clients transfer, reposition, toilet, and bathe. They're the result of repetitive physical demands, awkward postures, and forceful exertions that add up over time.

Why continuing care workers are at higher risk

The nature of care work creates conditions where MSIs are likely without deliberate prevention effort.

Healthcare workers in long-term care and home health support regularly:

  • perform the same movements many times a shift (repetitive motion)
  • work in positions their body isn't built to sustain (awkward postures)
  • apply force to assist residents or clients who need physical support (forceful exertion)

Transferring a resident from bed to wheelchair, repositioning someone who can't move independently, and assisting with toileting or bathing are high-risk activities not because they're careless, but because the physical demands are real and they happen constantly. 

Some tasks carry more risk than others. Knowing which ones — and what to do before you carry them out — is where prevention starts.

Who is responsible for MSI prevention

Prevention is a shared responsibility, with different obligations at different levels.

Employers are required to identify tasks that put workers at risk of an MSI, assess the level of risk, and put control measures in place to eliminate or reduce it. They are also responsible for educating and training workers so they understand MSI risks in their specific workplace.

Workers contribute to prevention by carrying out a Point of Care Risk Assessment (PCRA) before each care interaction. The PCRA is a brief check that helps workers identify risks specific to the resident or client in front of them, their condition, mobility, behaviour, and environment, so care can be adapted to be safer.

A strong prevention program depends on both roles working together.

MSI FAQ

An MSI is a soft tissue injury that affects muscles, tendons, ligaments, or nerves. In continuing care, MSIs most often show up as sprains and strains — especially in the back, shoulders, and wrists.

The main risk factors in this sector are repetitive motions, awkward postures, and forceful exertions. Activities like transfers, repositioning, toileting, and bathing are common high-risk tasks.

A PCRA is a brief assessment that workers conduct before providing care to a resident or client. It helps identify risks specific to that individual: their condition, mobility, and environment, so the approach to care can be adjusted to reduce the chance of injury.

Employers must identify tasks that put workers at risk of an MSI, assess the risk, and implement controls to eliminate or reduce it. They must also provide education and training so workers understand MSI risks in their workplace.

Beyond the direct impact on the worker, injuries reduce the number of people available to provide care. This increases workload, fatigue, and the risk of further injuries for remaining staff, and affects the quality of care residents and clients receive.

Musculoskeletal injury (MSI) prevention info

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Education and resources

Safe Handling Peer Coach Training

Help prevent the leading cause of injuries in long-term care. Our 2-day workshop gives you the coaching skills to teach safe handling in your workplace, reducing injuries and building a stronger safety culture. Become a...

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Articles

Due to the potential for psychological and physical trauma to residents and staff, these incidents flag risks that need to be addressed to ensure the safety and well-being of residents, particularly those with dementia and...

Melody Bi is a licensed practical nurse and has been a nurse supervisor for the past three years with the Greater Vancouver Community Services Society, one of the largest community care service providers.

The Provincial Safe Resident Handling Standards for Musculoskeletal Injury Prevention in British Columbia, outline an ergonomics/human factors approach to safe handling. These standards were developed by the Provincial Residential Care Musculoskeletal Injury Prevention Team with input...

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