It's late afternoon on a busy medication round. The computer workstation freezes for the second time this shift — a problem everyone on the unit has been struggling with for weeks. Ravi tries the usual fixes, but the system just hangs. He steps over to the team lead and quietly reports it, hoping they might have heard an update from IT.
Instead, the team lead sighs loudly and says, in front of two coworkers and a resident,
The comment hits Ravi unexpectedly. His stomach drops. He wasn’t trying to make excuses — the system genuinely froze, and the delay is outside his control. One coworker looks away, another raises their eyebrows, and nobody says anything. Ravi suddenly feels alone in the room.

He still needs to get the medication labels printed, and he still has to finish rounds. But now he’s also trying to push through the sting of being blamed for a system problem he can’t fix.