Françoise (pronounced “France-WAS”) is the Executive Director of TEND, a consulting firm that offers training to a broad spectrum of workforces encountering stress and intense workloads. A Registered Psychotherapist based in Kingston, ON, she is a subject matter expert on workplace stress, trauma, and burnout. Before specializing in organizational stress, Françoise served as a front-line crisis counsellor with several community agencies and also worked with members of the Canadian Military returning from combat. She is a trained Palliative Care volunteer.

The child of two French-Canadian teachers, Françoise spent her early years in Canada’s far North. Growing up in the Arctic profoundly shaped her worldview and developed the social justice lens through which she explores the impact of burnout, secondary traumatic stress, and empathic strain across all communities. Françoise is a founding member of the Secondary Traumatic Stress Consortium and the author of The Compassion Fatigue Workbook, as well as numerous articles and professional publications.