SafeCare BC Logo
SafeCare BC Logo
Resources & Tools

Resources and Tools

View All
The annual member survey helps us respond to your health and safety needs through relevant, quality, and timely education and programming.
Files Attached
View Infographic
In long-term care it is increasingly apparent that who is on shift is just as important as how many staff are on shift. Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
View Toolkit
Programs & Services

Programs and Services

View All
Leading from the Inside Out
Leading from the Inside Out waitlist
Guidelines & Regulations

Guidelines and Regulations

View All
WorkSafeBC’s healthcare and social services planned inspection initiative focuses on high-risk activities in the workplace that lead to serious injuries and time-loss claims.
View News Story
WorkSafeBC is releasing a discussion paper with proposed amendments to the Current Rehabilitation Services and Claims Manual that guide wage rate decisions related to short-term and long-term disability compensation. Recommended amendments include: These changes may affect your claims costs. Click here to view the proposed changes and offer feedback to WorkSafeBC – The deadline is 4:30 p.m. on Friday, […]
View News Story

Passing on Knowledge

November 18, 2019

For Jessica Michalchuk, taking SafeCare BC’s Violence Prevention course was a no-brainer.

At the time, she was a clinical practice coordinator at Haven Hill Retirement Centre, in Penticton. She wanted to brush up on her skills and techniques and the course was a perfect fit.

“What I loved about it was the skills you learn, so you never have to use the physical preventative moves,” she says. “I enjoyed learning the de-escalation techniques and the interactive activities about how to communicate with someone who might be escalating.”

“Whether you’ve been on the job for a week or you’ve been in it for 25 years, there’s absolutely something that everyone can take away from it.”

The main reason she took the course was so that she could share this knowledge with her peers. She often sees coworkers getting injured on the job or hears about the same thing happening at other workplaces, so she started asking herself why this was happening.

“I’ve always thought there has to be a better way,” says Michalchuk. “Something happened that led to them being injured and, if we could figure out why that is, then we can try to avoid it from happening.”

Since she took the violence prevention course, Michalchuk has switched roles and now works as a practical nursing coordinator at Sprott Shaw College. She’s able to pass on her knowledge from the course, as well as her other experiences, to young students about to enter the care sector.

“I’m hoping that these students go into the workforce on the right foot,” says Michalchuk. “My hope is that they’re not going to get an injury and have some of those negative experiences that some healthcare providers have.”

Even though she’s moved on to a teaching role, she still occasionally returns to her previous employer at Haven Hill, teaching the staff about violence prevention.

“It’s been great, because we had staff there who were very experienced,” she says. “But every one of them said that they came out of the session having learned something new, or refreshed their knowledge, and brought that back to the unit, which is great to see.”

Michalchuk is still on a mission to help improve working conditions for those in the continuing care sector.
She sees high injury rates, yet recognizes there is always more that can be done to improve.

“We’re dealing with people who are sick,” says Michalchuk. “We’re dealing with people who are cognitively impaired, but if we come to the situation with knowledge and understanding, we can help prevent some of the negative outcomes.”

Learn more about our Peer Facilitator Program. If you or a member of your staff is interested in becoming a Peer Facilitator, contact Jenn Lesage at Please note that 2020 dates for the program have not yet been set.

In other news

SafeCare BC Logo
©2024 SafeCare BC | All rights reserved.
We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.