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Resources & Tools

Resources and Tools

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The Home Care and Community Health Support Pocketbook was created to bring awareness to several health and safety issues faced in home and community care.
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In long-term care it is increasingly apparent that who is on shift is just as important as how many staff are on shift. Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
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Programs & Services

Programs and Services

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Leading from the Inside Out
Leading from the Inside Out waitlist
Leading from the Inside Out provides a safe space for leaders in continuing care to share their challenges and learn self-care practices.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Guidelines & Regulations

Guidelines and Regulations

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Staff Requirements Visitor Guidance With an increase in viral respiratory illnesses (VRI) across the province, the Ministry of Health has introduced new masking measures to help control the spread of these illnesses. It's important to remember that masking is just one part of a comprehensive infection prevention and control (IPAC) strategy. To enhance your efforts, […]
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WorkSafeBC’s healthcare and social services planned inspection initiative focuses on high-risk activities in the workplace that lead to serious injuries and time-loss claims.
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Support Services Appreciation Day

The third annual Support Services Appreciation Day is September 16.

From cooking meals to providing recreation for our loved ones, support services workers are an essential part of the care team. That's why we've established a day to celebrate their hard work. Please join us today to celebrate the third annual Support Services Appreciation Day.

You can get to know some of these amazing workers by reading the stories below.

Support Services Appreciation Day - Suncrest Retirement Community

Our residents and clients are grateful for the work they do. They are very proud that their place is very clean, laundry is done, the bed is made and on top of their hectic schedule, they spend some time talking to them. Cheering them up dancing with their mops, rugs and vacuum.

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Support Services Appreciation Day - Menno Place - Sam

Sam is our Visitation Host Lead, and an exceptional young man balancing full-time university studies with his work here. His role was created in late 2019, during the onset of the pandemic, when safety precautions in long-term care drastically changed our daily routines with staff, residents, and families. Sam oversees the team of Ambassadors throughout […]

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Support Services Appreciation Day - Menno Place - Rosie

The Patient Ambassadors at Menno Place play a crucial role as infection control screeners during the fall and winter seasons. Through diligent daily screening protocols, they work to protect residents from COVID-19, flu, and gastrointestinal outbreaks. Their efforts embody the facility’s commitment to Resident & Family Centered Care, fostering a safe, comfortable, and welcoming environment […]

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Support Services Appreciation Day - Yaletown House

A Day in the Life: Celebrating Our Support Services Team Our dietary team starts their day by preparing nutritious and balanced meals for our residents and staff. They carefully consider dietary restrictions and preferences, ensuring that every meal is both healthful and satisfying. Their dedication to creating high-quality meals supports our resident's well-being, making a […]

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Support Services Appreciation Day - Louis Brier Home and Hospital

Our Staffing Coordinators are unsung heroes! Every day they go above and beyond to fill shifts and keep our units staffed. It's a stressful job and often thankless but we couldn't provide care without them. Thank you 'Staffing Team' - Today we celebrate you! Submitted by Loren Tisdelle

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Support Services Appreciation Day | Jennifer Quan

Jennifer had a different type of war she was fighting at her site. The staff there is truly amazing. The employees came in daily and locked down their site like Fort Knox. Managers worked 16 to 28 days in a row without any time off. Because the employees saw their leaders on site 24 hours […]

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Support Services Appreciation Day | Louis Brier Home and Hospital

The things that we appreciate most about the support services workers in our organization are their team efforts, dedication, determination, commitment, flexibility, and energy in working tirelessly and accepting challenges from day-to-day operations. They are the ” UNSUNG HEROES ” that are hardly ever recognized. It is about time to honour and celebrate them for […]

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Support Services Appreciation Day | Freedom and Liberty Place

Our support services team at Freedom and Liberty Place brings much-needed helping hands, delicious food, and lots of fun to our assisted living facilities! Our amazing team works year-round to provide freshly cooked meals, proper cleaning and sanitization, countless odd jobs and repairs, fun-filled outings, days spent out in the garden, and hundreds of meals and snacks being served with […]

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Support Services Appreciation Day | Menno Place

The recreation staff at Menno Place is an amazing team who have come together post-COVID to re-invigorate the recreation program for residents and families. Below is our video and collage–an appreciation for their dedication, professional skills and vibrant spirits! They truly are the contagious source of joy we need as we rebuild our communities and practices. The recreation […]

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Support Services Appreciation Day | Qualicum Manor

Our support services team is a fantastic group of people who are dedicated to keeping our care home clean and our residents safe and well-fed :). During the pandemic (and now ongoing), the housekeeping team took special training to assist residents needing assistance/guidance with eating. This training goes a long way to supporting the care […]

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Support Services Appreciation Day | Sam Sahota

Sam works hard to support the Visitation Program here at Menno Place. He desires to keep the families connected to their loved ones that live at Menno Place while keeping them safe through the screening program. Sam has gone out of his way to make those connections happen. Sam is hard-working and flexible. He loves […]

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Support Services Appreciation Day | Diana Bae

Diana works hard to support the Visitation Program here at Menno Place. She desires to keep the families connected to their loved ones that live at Menno Place. Diana has gone out of her way to make those connections happen. Diana is hardworking and flexible, and she loves the residents and families she is serving and clearly understands […]

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Support Services Appreciation Day 2024

Send us a photo or video testimonial to go with your story!

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We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.
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