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Resources and Tools

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October 27 @ 12:00pm to 1:00pm
Learn practical communication tools to navigate challenging interactions while fostering a more respectful and psychologically healthy workplace.
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Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
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Programs & Services

Programs and Services

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We are dedicated to providing comprehensive occupational health and safety (OHS) consulting services tailored to your needs.
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Psychological health and safety, often called workplace mental health, encompasses principles and practices to foster a supportive, respectful, and psychologically safe work environment.
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The Provincial Violence Prevention Curriculum is recognized as best-practice in violence prevention training for health care workers.
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Guidelines & Regulations

Guidelines and Regulations

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WorkSafeBC has paused its consultations on proposed changes to the Occupational Health and Safety Regulation addressing psychological health and safety, harassment, and violence. The pause is due to the provincial election and is procedural; it does not indicate that a decision has been made about the proposed changes.  The proposals would introduce significant new and […]
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WorkSafeBC has paused its consultations on proposed changes to the Occupational Health and Safety Regulation addressing psychological health and safety, harassment, and violence. The pause is due to the provincial election and is procedural; it does not indicate that a decision has been made about the proposed changes.
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SCENARIO

Supporting a stressed coworker

Priya and Mary have been working together on the day shift for a few weeks. Mary looks after the residents on the East Wing and Priya looks after the West Wing. It has been a busy morning getting everyone dressed and to the dining hall for breakfast. Mary arrives at breakfast late with Mr. Biggs. She looks stressed and flustered. Priya knows that Mr. Biggs has a hard time getting dressed, which makes Mary’s job much tougher.

Question 1

If you were Priya, what would you do?

Conversation starters:

Validate your coworker:

"Hi Mary, I can see it's been a really busy morning for you. I know Mr. Biggs likes to take his time in the morning—you did a great job getting everyone here!"

Offer help:

"Hey Mary, you look like you've been moving fast this morning! Is there anything I can grab for you while I'm up, like a coffee or some extra supplies?"

 

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Discover more workplace situations and different ways to respond.
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