In long-term care it is increasingly apparent that who is on shift is just as important as how many staff are on shift. Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
Ready to tackle violence prevention in healthcare? Discover our immersive, scenario-based training that identifies hidden risks and boosts your team's competency!
Psychological health and safety, often called workplace mental health, encompasses principles and practices to foster a supportive, respectful, and psychologically safe work environment.
MSI prevention is the focus of the 2026 WorkSafeBC inspection initiative. Learn how to protect long-term care staff and improve your safety outcomes today!
WorkSafeBC is holding a second public hearing this month on proposed changes to the Occupational Health and Safety Regulation related to combustible dusts.
Karen began her career as a Recreation Therapist, a foundation that continues to shape her people‑first, resident‑centred approach to leadership. Throughout her career, Karen has led multi-site teams and complex operations with a strong emphasis on health and safety, staff wellbeing, and creating environments where both residents and teams can thrive.
Karen Fitzgerald is the Senior Director of Operations with Optima Living. She has more than 35 years of experience spanning every level of seniors' care.
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To empower workplaces that provide care to create a culture of safety through evidence-based education, advocacy for safer workplaces, leadership, and collaboration
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