SAFECARE BC ANNUAL REPORT 2025
For seven years, SafeCare BC's Tailored Outreach Program (TOP) has helped organizations strengthen their health and safety programs through structured gap analyses, tailored action plans, and ongoing support. In 2025, we set a target of enrolling five organizations in TOP — and while that specific target wasn't met, what we observed instead told us something important about what members need right now.
Of the five organizations that expressed interest in TOP this year, one completed a full gap analysis. Others engaged initially but stepped back, and one deferred their visit entirely. When we listened to the feedback, consistent themes emerged: the upfront preparation required for a full site visit is significant, competing priorities make it hard to carve out the time, and many organizations are looking for focused help on a specific problem — not a broad, organization-wide review.
Rather than treating this as a shortfall, we treated it as a signal.
While TOP enrollments were low, demand for consultative services increased significantly. In 2024, SafeCare BC completed approximately 98 consultations. By November 2025, that number had grown to 155 — a 58% increase — across both long-term care and home care.
Organizations are reaching out with targeted questions and practical problems. Common topics included responding to WorkSafeBC inspection orders, JOHS committee support, safe handling training, COR readiness, first aid program reviews, and return-to-work planning. The message from members has been clear: they want help they can act on now.
What's emerged in practice is a model we're calling the "breadcrumb approach." A member comes to us with a specific issue. We support them, build trust, and from there, introduce elements of the TOP framework — encouraging deeper work when they're ready.
This progression matters. Smaller, focused consultations have become an effective entry point into longer-term relationships. And it reflects something we've always believed: health and safety improvement isn't a one-time event. It's built over time, through trust.
Eight organizations participated in a new psychological health and safety pilot this year — building capacity and supporting organizations to start or advance this work. The strong uptake reflects growing awareness across the sector that safety is both physical and psychological, and that both require intentional investment.