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Programs and Services

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Leading from the Inside Out
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  • "This program is great and well facilitated. I hope that more healthcare leaders can have the opportunity to participate in this kind of program."
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Guidelines & Regulations

Guidelines and Regulations

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WorkSafeBC’s healthcare and social services planned inspection initiative focuses on high-risk activities in the workplace that lead to serious injuries and time-loss claims.
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WorkSafeBC is releasing a discussion paper with proposed amendments to the Current Rehabilitation Services and Claims Manual that guide wage rate decisions related to short-term and long-term disability compensation. Recommended amendments include: These changes may affect your claims costs. Click here to view the proposed changes and offer feedback to WorkSafeBC – The deadline is 4:30 p.m. on Friday, […]
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Get PSyched! - January 2024

Protection of physical safety

Protection of physical safety in the workplace, a key factor outlined by the Mental Health Commission of Canada (MHCC) in the national standard, focuses on safeguarding employees from physical harm.

Protection of physical safety in the workplace, a key factor outlined by the Mental Health Commission of Canada (MHCC) in the national standard, focuses on safeguarding employees from physical harm. This includes measures to prevent accidents, injuries, and potential threats to physical well-being. The impact on psychological health and safety is profound. Feeling secure in their physical environment contributes to a sense of trust, reduces stress, and fosters overall well-being. Knowing and addressing potential physical safety concerns is integral to creating a psychologically healthy and safe workplace.

Importance

It is crucial to understand the significance of protecting physical safety as it forms the foundation for a safe and conducive work environment. By proactively addressing physical safety concerns, organizations not only comply with regulatory standards but also demonstrate a commitment to the holistic well-being of their employees. This knowledge empowers individuals to contribute to a culture of safety and actively participate in maintaining a secure workplace.

Leadership and Management Support

  1. Regular safety training: Provide ongoing health and safety training to ensure employees know about potential hazards and safety protocols. The importance is on consistency and can serve as a great reminder. It is also always for new staff members to be trained more regularly.
  2. Transparent communication: Foster open communication channels where employees feel comfortable reporting safety concerns without fear of reprisal. This can include multiple channels, anonymous and not anonymous. This is inclusive of being trauma-informed and creating safe spaces.
  3. Invest in safety infrastructure: Allocate resources to maintain and upgrade safety infrastructure, including well-maintained equipment and facilities. Safety audits should occur regularly and/or have a safety committee to support and advocate for this. Protection of physical safety can also include the physical environment having accessibility to tools to support an employee's physical well-being. This includes ergonomic furniture (desks, mats, keyboards, mice, chairs), PPE (non-slip footwear, goggles, ear protection), First Aid Kits and Medical Supplies (AED, first aid kits, Hydration stations), Safety and signage labels (WHMIS), wellness tools (exercise or stretch stations, relaxation rooms, adjustable lighting, fidgets for stress relief), accessible tools for employees with disabilities (assistive technology, screen readers, training with sign language, etc).
  4. Empower safety champions: Appoint safety champions within the organization to lead initiatives, conduct regular safety audits, and promote a culture of vigilance. This enables an employee to feel a sense of ownership, empowerment, advocacy and fair representation.
  5. Emergency response planning: Develop and regularly review plans, ensuring employees know various scenarios' procedures. This can be done by a health and safety committee as well.

Frontline Workers' Self-Protection:

  1. Personal protective equipment (PPE): Utilize and maintain appropriate PPE for specific tasks to mitigate physical risks. Some extended health benefits may provide coverage for equipment (glasses, shoes)
  2. Active ergonomics: Practice proper ergonomics to prevent physical strain and injuries, especially in roles that involve repetitive motions (stretching, use of proper posture, reviewing posture, reviewing lifting strategies, encourage the 20-20-20 rule for employees who work on computers for extended periods (every 20 minutes, look at something 20 feet away for at least 20 seconds to reduce eye strain), microbreaks)
  3. Awareness and vigilance: Stay alert, identify potential hazards, and report them promptly to the appropriate channels.
  4. Regular health checks: Prioritize regular health check-ups to promptly identify and address physical health concerns. Use extended health benefits.
  5. Self-care practices: To enhance overall well-being, engage in self-care practices, including stress management and maintaining a healthy work-life balance.
Protection of physical safety

Featured Resources

E-Learning
Safety Basics
Starting at $50
Safety Basics is a series of six self-paced courses that provide a brief introduction to the top health and safety concerns for workers in continuing care. Upon completion of all courses, learners will be issued a certificate of completion.
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Starting at $35
In this self-paced online course, you’ll learn how stress works; how it impacts your thoughts, feelings, and actions; and evidence-based strategies for enhancing your resiliency at home and in the workplace.
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Starting at $20
There is growing evidence of the global impact of mental illness. Cutting across age, gender, education and social strata without prejudice, mental disorders are among the most important contributors to the burden of disease and disability worldwide - and we will see continued dramatic increases in mental illness if action is not taken.
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The standard is a document that outlines a systematic approach to develop and sustain a psychologically healthy and safe workplace. It focuses on mental illness prevention and mental health promotion. The Standard is intended for everyone, whether or not they have a mental illness. The National Standard of Canada
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Protection of physical safety

Videos

Learn about the mental health tools and resources that are available for leaders to help support workers and themselves, as well as the actions employers can take to promote psychological safety in the workplace.
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Protection of physical safety

Web links

Psychological Health and Safety Standard (CSA-Z1003-13) is a document that outlines a systematic approach to developing and sustaining a psychologically healthy and safe workplace. It focuses on mental illness prevention and mental health promotion.
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The Standard is a document that outlines a systematic approach to develop and sustain a psychologically healthy and safe workplace. It focuses on mental illness prevention and mental health promotion.
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Program planning resources to support worker well-being and decrease the risk of work-related psychological injury or illness.
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Created in partnership with Ottawa Public Health, with adapted content from the Mindful Employer, this series of short animated videos aims to raise awareness around the evidence-embedded 13 factors that can impact the mental health of employees in the workplace and encourage conversations on ways to promote psychologically healthy and safe.
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Protection of physical safety resources

Here is a pocket card leaders can use to remind you of different ways to recognize and reward your team.
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This resource, from the BC Public Service Agency shares information on how to do a performance review, look at values and talk to an employee using a strengths-based approach. Feedback can be a great way to recognize someone and reward them using metrics.
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This resource from the BC Public Service Agency talks about the different types of recognition and reward and examples of how to demonstrate them.
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This webinar will provide you with a strategy for making it easier to participate in difficult conversations and respond to the difficult questions that often arise in healthcare settings. Exploring the VERS method (VERS: validate, explore, respond and share)
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One in five Canadians lives with mental health challenges. The hardest hit are employed Canadians in their early and prime working years.
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Assessment tools uniquely designed to help the health-care sector assess and mitigate psychological risk (includes a staff survey and organizational review).
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A toolkit that shows how other health-care organizations have addressed psychological health and safety in their environments (includes links to practical tools and templates used in the sector).
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A public pledge from health organizations to show that they value the psychological health and safety of their staff and are committed to taking action on improving their work environments.
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SafeCare BC's outreach services are crucial in helping our members in the health sector create psychologically healthy and safe workplaces. It follows a systematic process, aligns with the national standard, and provides customized solutions for your organization's unique needs. This proactive approach is essential for promoting employee well-being, preventing psychological harm, and ultimately enhancing productivity […]
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Psychological health and safety, often called workplace mental health, encompasses principles and practices to foster a supportive, respectful, and psychologically safe work environment.
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Organizational cultures, in general, are basic assumptions held by a particular group.
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 A healthcare workplace where staff are encouraged to care for their psychological health and safety.
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Workplace psychological safety is demonstrated when employees feel able to put themselves on the line, ask questions, seek feedback, report mistakes and problems, or propose a new idea without fearing negative consequences to themselves, their job or their career.
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Workplace psychological safety is demonstrated when employees feel able to put themselves on the line, ask questions, seek feedback, report mistakes and problems, or propose a new idea without fearing negative consequences to themselves, their job or their career.
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A healthcare work environment where staff can do their work with integrity while being supported by their profession, employer, and peers.
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A workplace where employees receive encouragement and support in the development of their interpersonal, emotional and job skills.
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Safety Topic
Balance
Work-life balance is a state of well-being where individuals can effectively manage their work, home, and community responsibilities.
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Achieving a good job fit means aligning employees' interpersonal and emotional competencies, technical skills, and knowledge with their designated roles.
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A workplace where there is appropriate acknowledgement and appreciation of employees' efforts in a fair and timely manner.
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A workplace where there is effective leadership and support that helps employees know what they need to do, how their work contributes to the organization and whether there are impending changes.
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Employees enjoy and feel connected to their work and where they feel motivated to do their job well.
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Civility and respect are based on showing esteem, care and consideration for others, and acknowledging their dignity.
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In the healthcare industry, teamwork is essential for providing quality patient care. However, promoting teamwork can be a challenge, the infographic bellow will share some tips on how to promote teamwork.
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CREW is Civility, Respect and Engagement in the Workplace. CREW was created to increase job satisfaction by addressing civility in the workplace after receiving negative employee satisfaction survey results.
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We explored the nature and severity of workplace bullying amongst care aides working in long-term care homes. Explore the infographic to see what we learned.
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Consider using the following kindness card templates to print and distribute around your workplace. They can be used to introduce the idea that kindness is contagious, to let team members know how much their work is appreciated, and/or to wish team members a great day. The cards are designed to be printed in a business […]
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In long-term care it is increasingly apparent that who is on shift is just as important as how many staff are on shift. Quality care is difficult to achieve when we do not routinely engage with one another in a positive, or civil, manner.
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Resources and templates provided by WorkSafe BC to help employers and employees identify, address, and prevent bullying and harassment in the workplace. Resources include policy statement templates, FAQs, posters, and fact sheets.
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Language is not always intended to exclude a person or a group, but it may unintentionally have that effect.
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In Health Care incivility among coworkers/different shifts/departments can cause workers a great deal of stress and hostility in the workplace. There is a culture in healthcare that is a ‘sink or swim’ mentality rather than a working together and helping each other out. I have worked in healthcare for 27 years as a care aide.
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News Story
Enhance your psychological health
February 25, 2020
With LEARNING [SPACE], SafeCare BC aims to build a catalogue of courses that will help keep you healthy and safe – both physically and mentally. Today, we are pleased to announce the latest addition to our course catalogue, Enhancing Psychological Health, Wellness and Resilience. Developed by SafeCare BC and Dr. Joti Samra, R.Psych., CEO and founder of MyWorkplaceHealth, […]
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Home to more than 700 seniors, Abbotsford’s Menno Place offers a full range of housing and long-term care options—from independent living to residential complex care.
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We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.
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