The preferred answer is D. This option puts patient and staff safety first by following proper procedures. It deals with the workload issue privately and respectfully. It build trust and teamwork instead of causing conflict.

Conversation starters:

· (Answering the initial call): "Hi Deepak, I'm on my way." (Simple, professional, and fulfills the immediate duty).

· (To initiate the private chat later): "Hey Deepak, do you have a minute to talk when things settle down? I wanted to chat about the workload on these busy shifts."

· (During the conversation): "Sometimes during a heavy shift, I feel overwhelmed with requests. I was wondering if we could talk about strategies to anticipate needs or balance tasks so we can support each other without anyone feeling burned out."