The preferred answer is C. This option turns a potential conflict into a chance to learn and helps build a more positive, supportive team.

Conversation starters

· To offer guidance: "Hi Hua, that transfer can be tricky. Would you like me to show you a method I use that keeps my back safe and the resident secure?"

· To provide constructive feedback: "I see you're pausing, which is smart. One tip that helps is to position the wheelchair as close as possible and lock the brakes firmly before you start the lift. Let's try it together."

· To encourage questions and learning: "It's always better to take an extra minute and ask a question than to risk an injury. I had to learn all this too. Never hesitate to ask for a hand or clarification."