Resources and Links


Violence Prevention

Dementia Care

Musculoskeletal Injury Prevention

Bullying and Harassment

Infection Control

Information for Managers and Supervisors

Industry Statistics


Violence Prevention

Violence Prevention Policy Template 

A Violence Prevention Policy Template developed and approved by SafeCare BC’s Technical Advisory Committee, which is comprised of Union, WorkSafeBC, and Employer Representatives.

Dementia: Understanding Risks and Preventing Violence

A handbook that explores different care approaches and interventions that can be used to reduce the risk of violence to the health care worker when caring for an individual with dementia.

Responding to Aggression in Long-term Care: Lessons from Five Case Studies, April 2004

An in-depth study into the problems of aggression within five of British Columbia’s long-term care facilities. The study’s findings recommend that employers use a systems approach to develop prevention and risk management strategies to reduce incidence of aggression in the workplace.

Communicate Personal Information: Prevent Violence-Related Injuries to Health Care and Social Services Workers

A guide developed by WorkSafeBC to help health care workers balance their obligations to protect client privacy with the need to communicate information to reduce the risk of acts of violence or aggression towards health care workers. This guide is suitable for those working for non-public bodies, including most affiliate and private long term care facilities. This information is targeted to administrators, front-line supervisors, members of joint occupational health and safety committees, educators, and risk managers.

Violence Prevention for the Health Care Worker

Online educational modules designed to address different forms of violence health care workers may encounter in their workplaces. Modules outline tools to identify, prevent, and / or address potentially violent situations, and how health care workers and employers can work together to create safer workplaces.

Provincial Violence Prevention Modules

Links provided to the provincially-developed Violence Prevention curriculum workbooks. These workbooks include information, tools, and self-study quizzes.

WorkSafeBC Health Care and Social Services Injury Prevention Resource List

A PDF that provides Injury Prevention Resources on  Violence in Healthcare, Dementia, Home Care, Patient Handling, Infectious Disease, Supervision in Health Care, Falls.


Dementia Care

Working with Dementia – Safe Work Practices for Caregivers

A series of videos with discussion guides to provide caregivers with information on caring for individuals with dementia, including a brief description of dementia, situations caregivers may encounter, and how to stay safe while supporting individuals with dementia. Developed by WorkSafeBC and the Alzheimer Society of BC.

Two-Person Care Needs a Planned Approach

This video outlines a scenario where a health care worker is rebuked while trying to provide care to a resident. It highlights how to address the situation, assess whether or not adding another worker will help, and how approaching a second time may look.

Understanding Dementia: De-escalating and Preventing Responsive Behaviours

Me-and-U First! is a series of eight online learning modules that provide caregivers with the tools to provide better, safer care to individuals with dementia. Modules focus understanding dementia; how communication strategies can be used to improve care; and identifying, addressing, and preventing responsive behaviours among individuals with dementia.

Understanding Behaviours Related to Dementia

A guide for care workers on behaviors related to dementia.

Teepa Snow: WorkSafe BC Dementia Presentation

Teepa Snow is a dementia-care education specialist with a background in occupational therapy and over 30 years in clinical practice. This was a presentation held by WorkSafe BC on April 27, 2012 on approach and communication with someone who has Dementia.

Provincial Guide to Dementia Care in British Columbia

Musculoskeletal Injury Prevention

Developing Your Organization’s Safe Resident Handling Policy

A guide on developing safe resident handling policies, including key components and critical factors for success.

Safe Resident Handling Policy Template

A Safe Resident Handling Policy Template developed and approved by SafeCare BC’s Technical Advisory Committee, which is comprised of Union, WorkSafeBC, and Employer Representatives.

Point of Care Risk Assessment

A guide and supplementary poster on point of care risk assessments for safer resident transfers.

Point of Care Risk Assessment E-Module

Developed by the Interior and Northern Health Authorities, this short, interactive e-module provides you with information on how to use the Point-of-Care Risk Assessment tool. The e-module includes real-life examples, videos, and short self-quizzes.

Slider Sheets E-Module

Learn how slider sheets can be used to safely and comfortably transfer residents through this short, interactive e-module developed by the Interior and Northern Health Authorities.

It Doesn’t Have To hurt!

A guide for implementing musculoskeletal injury prevention (MSIP) programs in healthcare

Assisting a Falling Resident

A printer-friendly poster on how to safely assist a falling resident for caregivers.

Ceiling Lifts – Why Aren’t They Being Used?

This video discusses the top seven reasons given by health care workers for not using ceiling lifts when they’re available.

Patient Handling – Weighing the Risks

Before transferring or re-positioning a patient, a health care worker should perform a point-of-care risk assessment to confirm that the existing method identified for transferring or repositioning is still safe. This bulletin provides a broad overview on what factors to consider.

Provincial Safe Resident Handling Standards for Musculoskeletal Injury Prevention in BC

Full report on the provincial standards developed for safe resident handling. These standards cover a range of areas including policy, management strategies, education and training, equipment, and safe work practices for high risk resident handling activities (e.g. transfers, ambulation, toileting, etc.).

BCEHS Changes to Service – Teleforum Summary

Effective March 1st 2017, the BC Emergency Health Services (BCEHS) will no longer respond to requests from licensed long term care facilities for lift assist support where no emergency medical care is required. This does not apply to Assisted Living Facilities.

Bullying and Harassment

A Handbook on Preventing and Addressing Workplace Bullying and Harassment

Includes the definition of bullying and harassment in the workplace, outlines workplaces’ legal obligations, and provides information on how to identify, address, and prevent bullying and harassment. (Provided by WorkSafe BC).

Bullying and Harassment Prevention Toolkit

Resources and templates provided by WorkSafe BC to help employers and employees identify, address, and prevent bullying and harassment in the workplace. Resources include policy statement templates, FAQs, posters, and fact sheets.

Infection Control

Don’t Take Your Work Home with You

A humorous video to remind us why appropriate infectious agent control measures are important.

Controlling Exposure – Protecting Healthcare Workers from Infectious Disease

This handbook describes common infectious diseases and how they are spread, explains how to protect workers from exposure, and explains the requirements of the Regulation that relate to infectious diseases. Developed by WorkSafeBC.

How Effective Are Your Infection Control Practices?

Healthcare-Associated-Infections (HAIs) in personal care homes can lead to increased costs to an organization.

HAIs can easily spread when there is:

  • Improper hand hygiene
  • Lack of an infection control program
  • Inadequate surveillance and disease reporting
  • Absence or limited use of PPE
  • Lack of signage posted in the facility regarding cough etiquette
  • Improper use of antibiotics
  • Insufficient training for healthcare workers who are administering injections or carrying out point of care testing
  • Absence of a formal policy on environmental cleaning

To help prevent instances of healthcare-associated infections, the Center for Disease Control has created a new tool for assessing infection control programs and practices in nursing homes and other long-term care facilities.

If you don’t have a self-assessment tool for infection control, here is a resource developed by the Center for Disease Control for you to use.

Information for Managers and Supervisors

New JOHS Committee Regulations, January 2017
JOHS Committee Presentation (pdf)
Employers’ Adviser Free JOHS Committee Seminar
Ensuring Staff are Safe and Healthy: The Role of Health Care Supervisors

This handbook  outlines the legal responsibilities of supervisors in a health care setting, common duties supervisors may perform to fulfill these duties, and tools and resources to help supervisors in their roles.

Supervisor Orientation Guide for Health Care

This guide can help supervisors learn about their legal obligations related to occupational health and safety. The guide can be downloaded and customized to match employers needs.

Supervision in Health Care

These videos help supervisors learn what they need to do to ensure the safety of their staff.

Bill 9 Information:

More information on Bill 9 and the associated changes to the Workers Compensation Act can be accessed via these links:

Interim policies D10-175-1 and D10-176-1
Incident Investigation Report (PDF)
Incident Investigation Report (Word)
Incident Investigation Reference Guide
Bill 9 Presentation Slides
Read more about Bill 9

Industry Statistics

WorkSafeBC Health and Social Assistance Statistics Overview 2008 to 2012  

This report offers an in-depth look into health care and social assistance statistics between 2008- 2012.

SafeCare BC Infographic: LTC Sector Stats at a Glance

B.C.’s long term care sector has one of the highest injury claims rates within the health care industry. See the sector stats at a glance.

Training Needs Assessment Survey

The scope of the assessment included all health and safety training, education and resources available to the long term care sector in BC.

Industry Trends Report

Industry trends profile by organization size.

WorkSafe BC 2015 Injury Rate Presentation

This presentation covers the 2015 Injury statistics



WorkSafeBC is a public agency that promotes and enforces workplace health and safety in the province of BC. WorkSafeBC provides injured workers with compensation, medical benefits, and help returning to work safely after their injury.

Canada Centre for Occupational Health and Safety

CCOHS is a not-for-profit federal department corporation offering work-related injury and illness prevention initiatives and occupational health and safety information. CCOHS provides Canadians with unbiased, relevant information and advice that supports responsible decision-making and promotes safe and healthy working environments.

Association of Workers Compensation Boards of Canada

The Association of Workers’ Compensation Boards of Canada (AWCBC) is a non-profit organization, established to facilitate the exchange of information between Workers’ Compensation Boards and Commissions.

Workers Compensation Act

The Workers Compensation Act defines the responsibilities, obligations, and duties of government agencies, workers, employers, and other organizations as related to workplace safety in British Columbia.

WorkSafeBC Review and Action Plan

Gordon Macatee’s WorksafeBC Review and Action Plan status report that includes 43 recommendations.

Industry Trends Report

Injury trends profile by organization size.