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Programs & Services

Programs and Services

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Leading from the Inside Out
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  • "This program is great and well facilitated. I hope that more healthcare leaders can have the opportunity to participate in this kind of program."
  • "This is a good program and especially helpful to have other participants in the same field of work."
  • "I thought Callie did a great job at providing opportunities for everyone in the group to open, honest and to share their valuable experiences with others."
  • "Working with the other leaders was the most rewarding – to hear other leaders and their struggles and together coming up with self-care strategies to better cope with work-life balance"
Guidelines & Regulations

Guidelines and Regulations

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WorkSafeBC’s healthcare and social services planned inspection initiative focuses on high-risk activities in the workplace that lead to serious injuries and time-loss claims.
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WorkSafeBC is releasing a discussion paper with proposed amendments to the Current Rehabilitation Services and Claims Manual that guide wage rate decisions related to short-term and long-term disability compensation. Recommended amendments include: These changes may affect your claims costs. Click here to view the proposed changes and offer feedback to WorkSafeBC – The deadline is 4:30 p.m. on Friday, […]
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SafeCare BC OHS Updates

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News

Caring for people living with dementia was a top health and safety concern according to respondents in our annual member survey. And when asked in that same survey what health and safety topics people would like to learn about, dementia care was the second most popular topic.   Caring for individuals with dementia in a way […]
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In this edition 👇 MSI and Ergonomics👇 New dementia education course - FREE during March👇 New mental health service 👇 Our redesigned website👇 Learn to build a safe patient-handling program 👇 Upcoming events👇 Last chance to register for our AGM and Leaders Health and Safety Forum
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WorkSafeBC’s healthcare and social services planned inspection initiative focuses on high-risk activities in the workplace that lead to serious injuries and time-loss claims.
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Do you want to inform the work we do? We have an opportunity for you. We’re looking to fill two spots on our Technical Advisory Committee: Committee members provide input, expertise and knowledge to strengthen the effectiveness of our programs and initiatives. If you are interested, send an application to board@safecarebc.ca by February 29. Please enclose the […]
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Notice of Annual General Meeting
February 8, 2024
SafeCare BC's 2024 Annual General Meeting will take place on Friday, March 15, and will coincide with the second annual Leaders Health and Safety Forum. Michele Thomson, Acting Board Chair and Saleema Dhalla, CEO, will provide an update to members on SafeCare BC’s accomplishments and plans for the coming year. All SafeCare BC members are […]
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WorkSafeBC is releasing a discussion paper with proposed amendments to the Current Rehabilitation Services and Claims Manual that guide wage rate decisions related to short-term and long-term disability compensation. Recommended amendments include: These changes may affect your claims costs. Click here to view the proposed changes and offer feedback to WorkSafeBC – The deadline is 4:30 p.m. on Friday, […]
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Amendments to WorkSafeBC’s Occupational Health and Safety Regulation, Part 5: Chemical Agents and Biological Agents – Emergency Planning will be effective between May and June 2024. Read a full summary of the changes. Highlights include: If you have questions about the requirements, contact Jennifer Derksen at JDerksen@SafeCareBC.ca or 604-630-5572 ext. 238.
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Amendments to WorkSafeBC’s Part 3, Rights and Responsibilities, in the Occupational Health and Safety Regulation (OHSR) will be effective November 1, 2024. Some changes include: *WorkSafeBC defines long-term care and community health support services first aid requirements as a low hazard rating. While the related guidelines are not yet developed, find additional information on first […]
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WorkSafeBC is proposing an addition to the Occupational Health and Safety Regulation (OHSR), Part 3, Rights and Responsibilities, by adding a general risk management process for identifying and assessing known or reasonably foreseeable hazards and controlling risks. This section will focus on hazards not prescriptively described in the Act or Regulation. This section includes employer responsibilities […]
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If your organization is interested in WorkSafeBC’s Certificate of Recognition (COR) program, we have been working with AuditSoft and the BC Municipal Safety Association (BCMSA) on customized audit tools for continuing care. Apply now for an audit to become COR-certified. If you're not quite ready for COR - our Tailored Outreach Program (TOP) is the perfect stepping stone towards certification. […]
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Join the SafeCare BC Board
January 18, 2024
Are you passionate about health and safety? Do you want to work more closely with SafeCare BC? Then you should consider joining our Board. In the lead-up to our 2024 Annual General Meeting, we’re taking nominations for three positions on the board. If you are interested in standing for the Board or wish to nominate […]
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Safety Den—our annual Dragons’ Den-inspired event—is back, and this year, we’re changing things up. We’re not just going to put your ideas on stage, we’re going to put them up on the big screen. How it works Safety Den is a celebration of innovation in healthcare, showcasing ideas from people like you who are passionate […]
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Reflecting on 2023
December 22, 2023
As 2023 wraps up, we’d like to take some time to reflect on the past 12 months. It was a busy year for us. We developed new courses—like The Working Mind—launched new initiatives—such as 12 Months of Safety—and most importantly, we had some amazing opportunities to connect with you. We were fortunate to meet and […]
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Hearts and Hands Recap Video
November 16, 2023
Relive the Hearts and Hands 2023 conference with this recap video. We had an amazing time celebrating with you, and we can’t wait to do it again next year.
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As the annual Hearts and Hands conference wraps up, there’s only one thing left to say: thank you. Whether or not you were part of the over 500 people who attended the conference in one of the three locations, we want to ensure the message in this video is shared with you. Working in healthcare […]
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Whether your organization is in the interior, on Vancouver Island, or in the Lower Mainland, we are committed to providing you with access to quality in-person training. We do this by establishing satellite training centres with our partners across the province. One of our partners—Eden Gardens—recently hosted a Provincial Violence Prevention Curriculum – Train the […]
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Policy objective and scope Definitions Guiding considerations Policy Masking: Resources: Ambassadors: Hand Hygiene: Resources: Immunization: Resources: Enhanced Cleaning and Disinfection: Resources: Health Care Worker Illness and Return to Work: Resources: Visitation: Occupancy Limits and Physical Distancing: Masking: Resources: Ambassadors: Hand Hygiene: Resources: Immunization: Resources: Enhanced Cleaning and Disinfection: Resources: Health Care Worker Illness and Return […]
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With a growing number of workers reporting physical and psychological threats or actions, WorkSafeBC is proposing changes to the harassment and violence policy—and they want your feedback. The proposed changes—which will affect your violence prevention program—seek to create a single comprehensive framework in the Occupational Health and Safety Regulation. This will include: This is your […]
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Did you know that last year in long-term care, there were more than 1,600 time-loss claims for SafeCare BC member organizations, a decrease of 15 percent compared to five years previous?
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Healthcare workers in long-term care homes and community care play a pivotal role in the lives of our frail elderly and those living with chronic health conditions. They provide medical assistance, companionship, and support in the tasks of daily living, ensuring their residents have the highest quality of life possible. But what about the quality […]
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The annual Hearts and Hands conference celebrates the work you do every day—and we want everyone in your organization to know about it. You can help spread the word by printing this poster and hanging it around your workplace.  With a great lineup of speakers, prizes to be won, and opportunities to learn new skills, […]
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They may not always be in the spotlight, but support service workers are an essential part of the care team. That’s why we’ve established a day to celebrate their hard work. Please join us today for the second annual Support Services Appreciation Day. There are many things you can do to celebrate this day, but […]
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Member survey results are in
September 10, 2023
SafeCare BC’s mission is to empower those working in the continuing care sector to create safer, healthier workplaces – that’s why we always value what our members have to say.
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The injury rate for SafeCare BC’s home care and community health support members continues to show a steady decline. The 2018 rate of 5 compares favourably to the rate of 7 two years ago.
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Multiple regions of British Columbia have been issued air quality advisories due to the wildfires in the interior. With some parts of the province reaching an Air Quality Health Index of 10 or more—very high risk—it’s essential to take proper steps to stay safe, not only for yourself, but the people you provide care for. […]
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PTSD can significantly impact the workplace’s psychological health and safety by compromising someone’s ability to function effectively. PTSD can affect people of all ages and backgrounds and profoundly impact their emotional, psychological, and physical well-being. Not everyone who experiences trauma will develop PTSD, but for those who do, the symptoms can be severe and persistent. […]
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WorkSafeBC is requesting feedback for four new policies in the Rehabilitation Services & Claims Manual, Volume II that support the implementation of two new provisions to the Workers Compensation Act (WCA), effective January 1, 2024: the duty to cooperate and the duty to maintain employment.  These changes align with the rights and compensation rules already in place within the Canadian Human […]
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Recently, we dared you to tell us what you think in our member survey. More than 1,000 of you accepted the challenge. Thank you. We created an infographic that shows some of the highlights. There were a few things that stood out. Is your health and safety committee in need of some love? 63% of respondents strongly […]
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We’ve got great news! The highly anticipated Hearts and Hands conference for healthcare assistants is returning to three locations—Langley, Kelowna, and Victoria. The event’s goals are to CELEBRATE, EDUCATE, and INSPIRE. With fascinating education sessions, engaging speakers, fun activities, and an incredible sense of community, you won’t want to miss this event. The conferences are in October, […]
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WorkSafeBC approved amendments
June 22, 2023
Amendments to Part 3, Rights and Responsibilities, in the Occupational Health and Safety Regulation (OHSR) will come into effect November 1, 2024. Last April, WorkSafeBC released a discussion paper highlighting the amendments. Sections 3.14 to 3.21 and Schedule 3-A state the occupational first aid requirements for workplaces. Since the current requirements were introduced, there has been the development […]
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We are pleased to announce that WorkSafeBC is again supporting the Hearts and Hands conference, as our Founding Partner. We are appreciative of WorkSafe’s long-time support of this event. Recognizing the limited educational opportunities for healthcare assistants, WorkSafe founded the first Hearts and Hands conference in 2015, with the help of a small group of […]
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We asked you to tell us what you think, and you did. More than 1,000 people responded to our annual member. Thank you. Your feedback helps us understand the health and safety issues that are important to you, so we can create education and resources that are meaningful. We are analyzing all the responses, and […]
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SafeCare BC is your health and safety association. We want to know the health and safety issues important to you, so we can create educational programs, tools, and resources that best meet your needs. Let us know your thoughts in our annual member survey. Whether you are a front-line worker or a senior leader, we want […]
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Following today’s announcement, the Ministry of Health has rescinded Public Health Orders regarding masking, screening, and vaccination for long-term care and assisted living visitors and masking for staff in long-term care and assisted living. Effective immediately, visitors are no longer required to: To date, no changes have been made to the vaccination requirements for long-term care […]
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SafeCare BC is pleased to announce the addition of seven new board members who will bring a wealth of experience and knowledge to the organization. The new members bring a wealth of experience and knowledge from health care, human resources, and business operations. “We are thrilled to welcome these seven highly qualified members to our […]
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Sleep is an essential part of our daily lives, allowing our bodies to rest and recover from the stressors of everyday life. It is crucial for both our physical and mental well-being. When it comes to mental health at work, sleep plays a vital role in our ability to perform well and maintain our emotional […]
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We are excited to share that Saleema Dhalla, CEO of SafeCare BC, has been appointed as the Affiliate Representative on the Board of Directors for SWITCH BC by the Healthcare Employers Association of British Columbia (HEABC). SWITCH BC was established in 2021 to promote Safety, Wellbeing, Innovation, Training, and Collaboration across the healthcare system and […]
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When a team member experiences workplace violence, the physical impacts may be easy to spot. But, workplace violence impacts healthcare professionals’ physical and mental health. Workplace violence can contribute to anxiety and sleep disorders among healthcare workers. Workers who have experienced emotional, physical, or sexual assault – or any other violent actions – are at […]
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In 2023, SafeCare BC launched a new initiative called 12 Months of Safety – which focuses on a new health and safety topic each month. This January, we’re exploring violence prevention in the workplace.  We all want our people to go home safe to their families every day – free from injury and illnesses acquired at work. We also know […]
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Enhance your psychological health
February 25, 2020
With LEARNING [SPACE], SafeCare BC aims to build a catalogue of courses that will help keep you healthy and safe – both physically and mentally. Today, we are pleased to announce the latest addition to our course catalogue, Enhancing Psychological Health, Wellness and Resilience. Developed by SafeCare BC and Dr. Joti Samra, R.Psych., CEO and founder of MyWorkplaceHealth, […]
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Safety huddles are always in season
February 5, 2020
The Super Bowl may have marked the end of football season, but don’t let that stop you from doing a huddle — Safety Huddle! Whether you’re a football player or a healthcare assistant, huddles are a great way to get your team performing their best. Download a safety huddle today.
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We are pleased to announce the opening of a fifth SafeCare BC Satellite Training Centre at Vancouver Island’s Sidney All Care Residence – the first of its kind on the South Island.
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2019 year in review
January 21, 2020
2019 was a productive year for SafeCare BC — but don’t just take our word for it; take a look at this timeline. SafeCare BC did its best to bring you the resources you need from January to December.
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We want to welcome Anna Richter to the SafeCare BC team as the Occupational Health and Safety Consultant. Over the last 20 years, Anna has worked in both provincially and federally regulated industries in a safety capacity and has also been teaching health and safety courses at BCIT.
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Over the next three years, the Ministry of Health is committing $8.5 million to support the creation of a new occupational health and safety agency for health care as part of the latest round of collective bargaining.
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Established in 2017, the Seniors Safety and Quality Improvement Program aims to enhance safety and quality of life for residents living in publicly-funded long-term care homes in British Columbia.
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October 18 is Health Care Assistant Day. Today is our chance to do what we should do every day ⁠— recognize and celebrate the dedication of every Health Care Assistant.
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The injury rate for SafeCare BC’s long-term care members continues to decline steadily and has dropped to its lowest level.
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We are pleased to announce opening a third SafeCare BC Satellite Training Centre, the second on Vancouver Island, at Nanaimo’s Eden Gardens.
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While progress has been made, the injury rate is still four times higher than the provincial average in long-term care. Over the past five years in this sector, nearly 350,000 work days have been lost to injury. That’s the equivalent of losing almost 1,400 full-time staff. Imagine any business or organization being able to operate with so many of its employees off work.
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2018 year in review
January 8, 2019
I want to take this opportunity to acknowledge your contribution as we work together to provide healthy and safe workplaces for the 28,000 continuing care workers across BC.
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Did you know that in home care and community health support, the injury rate is three times higher than the rate for all occupations? And that only half of injured workers will return to work within four weeks.  
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You can thank a healthcare assistant any time, but we really wanted you to show your appreciation on Health Care Assistant Day (October 18). And you did!
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We are pleased to announce the opening of a second SafeCare BC Satellite Training Centre at Parksville’s Arrowsmith Lodge.
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Musculoskeletal injuries are the leading type of injury for both long-term care and home care and support workers. That’s why investing in safe handling training is critical.
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Hear caregivers talk about the impact of workplace injuries.
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The injury rate for long-term care workers in BC shows a very promising downward trend. The 2016 injury rate, recently released by WorkSafeBC, was 8.5, down slightly from 8.9 the previous year. What’s especially encouraging is that five years ago, the rate was close to 10. “This is very positive news and a testament to […]
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The continuing care sector is facing a staffing crunch. For the first time in history, Canada’s seniors outnumber children.
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A highlight of the BC Care Providers’ annual conference is SafeCare BC’s Safety Den, in which four organizations pitch their health and safety ideas to a panel of four judges.
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To satisfy this growing demand for dementia education, SafeCare BC, in cooperation with AGE Inc., recently piloted coach training for Gentle Persuasive Approaches (GPA) for SafeCare BC members.
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SafeCare BC is pleased to welcome Ken Donohue as its new Director of Communications and Member Services.
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SafeCare BC wants to ensure that you are prepared for the new Joint Occupational Health and Safety Committee (JOHSC) regulations that will become effective on April 3, 2017.
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SafeCare BC is pleased to welcome the new Workplace Health and Safety Programs Director – Saleema Dhalla.
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There is a staffing shortage in the long-term care sector and the perception that this shortage hurts workplace safety.
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AOSH Week is an opportunity for workers, employers and those involved in occupational health and safety to come together to promote injury and illness prevention in the workplace.
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The 38th annual BC Care Providers Conference took place in Whistler, B.C., and this year’s conference featured many sessions focused on safety in the workplace within the continuing care sector.
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OHS Blog

Are you prepared to 'spring forward' this Sunday, March 10, when Daylight Savings Time begins? Every year, Daylight Savings Time begins on the second Sunday in March and ends on the first Sunday in November. According to National Geographic, seasonal time shifts, like Daylight Savings, are created to maximize sunlight in the Northern Hemisphere (2023, par. 2). The bad […]
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Vaccines are commonly regarded as a lifelong health protection measure. In other words, your body’s invisible armour. This makes sense since immunization provides robust protection against various infectious diseases you may encounter in your lifetime. However, adults are rarely considered when considering vaccinations; instead, we typically associate it with newborns, teenagers, and toddlers. Nonetheless, developing […]
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This winter has presented many weather-related hazards, including an abundance of snow recently. With freezing rain being anticipated for much of Metro Vancouver, it is only about to become more challenging. Though leaving our homes during this season can be nerve-wracking, SafeCare BC wants you to know that you still have control over your safety. […]
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Healthcare workers in long-term care homes and community care play a pivotal role in the lives of our frail elderly and those living with chronic health conditions. They provide medical assistance, companionship, and support in the tasks of daily living, ensuring their residents have the highest quality of life possible. But what about the quality […]
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Get ready for winter driving now
September 5, 2023
As odd as that may sound now, if you drive for work during winter or have community and home care workers who do, now is the time to start your winter driving preparations.
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PTSD can significantly impact the workplace’s psychological health and safety by compromising someone’s ability to function effectively. PTSD can affect people of all ages and backgrounds and profoundly impact their emotional, psychological, and physical well-being. Not everyone who experiences trauma will develop PTSD, but for those who do, the symptoms can be severe and persistent. […]
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All of us have experienced stress at one time or another. Stress is ubiquitous, impacting many areas of our lives in both good and unhealthy ways. Good stress is the type of stress you might feel when you’re excited – such as trying a new thing for the first time or reacting to a sudden […]
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Sleep is an essential part of our daily lives, allowing our bodies to rest and recover from the stressors of everyday life. It is crucial for both our physical and mental well-being. When it comes to mental health at work, sleep plays a vital role in our ability to perform well and maintain our emotional […]
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Workplace civility recap
February 25, 2020
How civil is your workplace? Your actions and attitude may contribute to workplace incivility – without knowing. On February 24, SafeCare BC’s Workplace Civility webinar took place. Presented by Dr. Heather Cooke, Rhonda Croft, and Trish Giesbrecht, this webinar discussed the importance of civility in the workplace and strategies employers and staff can use to […]
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With Environment Canada warning the extreme chill of winter will continue to hold BC in its frozen grip this week, SafeCare BC—the non-profit association working to ensure injury-free, safe working conditions for the more than 28,000 continuing care workers in BC—is encouraging its members, workplaces and those visiting loved ones in care to use their ‘snow sense’ in tackling the white and icy stuff over these next few sub-zero days ahead, and throughout the winter.
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Stay safe this holiday season
December 17, 2019
The holiday season can be a hectic time, so SafeCare BC has compiled a few simple steps you can take to stay safe during the winter.
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A recover-at-work program has huge benefits for injured workers because it reduces the risk of a disability mindset and supports the psychological benefits of working, which include having a routine, feeling productive, and having social connections with co-workers.
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Home to more than 700 seniors, Abbotsford’s Menno Place offers a full range of housing and long-term care options—from independent living to residential complex care.
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Bullying and incivility is a major problem in workplaces, homes, schools, and online. SafeCare BC and its members can play a role in creating safe, healthy, and civil workplaces.
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Families and continuing care providers work together to provide good quality, person-centred care for people living with dementia – yet sometimes, this experience is marked by frustration or resistance on both sides. A new video produced by SafeCare BC and the Alzheimer Society of B.C. explores the challenges and successes of caring for people living […]
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Dr. Heather Cooke has more than 20 years of experience working in dementia care in both a front-line and research capacity. Her current research focuses on the workplace relationships of front-line care staff, including workplace incivility and bullying. Heather’s work is supported by the Alzheimer Society of Canada, the Michael Smith Foundation for Health Research, and WorkSafeBC.
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Employers are equally responsible for the safety of their employees, whether they are driving a company vehicle or an employee-owned vehicle for work purposes.
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Recently, Mavis Gibson, our Director of Workplace Health and Safety Programs, visited eight sites in the Kootenays—Grand Forks, Trail, Nelson, Creston, Cranbrook, Invermere, and Fernie—to learn firsthand about their health and safety challenges, education needs and to talk about what SafeCare BC can offer.
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If you want to lower your injury rates and the costs associated with it, this is a good way. It’s just the beginning, but I’m confident that being part of TOP will make a big difference for us, and I would encourage other organizations to understand how TOP can help their organizations.
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With the legalization of cannabis in Canada, helping to ensure your workplace is prepared to maintain the safety of your workers and residents/clients is important.
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Sue Higginbotham has facilitated violence prevention workshops for SafeCare BC for the past two years.
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Q&A with Clemens Braun
April 24, 2018
Clemens Braun has been a SafeCare BC workshop facilitator for the past two years. This week, we learn more about him.
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As part of our violence prevention campaign, we interviewed Kyla Tinham, HR Coordinator, Health and Safety at Strive Living, about how acts of violence affect her workplace and why violence prevention is so important.
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Due to the potential for psychological and physical trauma to residents and staff, these incidents flag risks that need to be addressed to ensure the safety and well-being of residents, particularly those with dementia and staff.
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Melody Bi is a licensed practical nurse and has been a nurse supervisor for the past three years with the Greater Vancouver Community Services Society, one of the largest community care service providers.
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The safety audit tool can be used by organizations to perform a self-audit to help identify opportunities for health and safety improvement, but should only be employed when an organization has a basic safety program in place.
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Before becoming a Licensed Practical Nurse, Lee Frederick taught for 10 years in China. So, it’s little surprise that he is now using his teaching skills in his current role as a nurse at Parksville’s Arrowsmith Lodge.
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Learning to take care
October 4, 2017
My name is Brooke. I’m a Licensed Practical Nurse and I work in Vancouver’s Downtown Eastside. It is one of the most beautiful and authentic places I have ever worked, but it has many challenges.
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Lindsay Eldridge is the General Manager of Nurse Next Door Home Care Services, in Delta, and she credits SafeCare BC’s Peer Resource Network for helping to enhance her organization’s health and safety programs.
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The Provincial Safe Resident Handling Standards for Musculoskeletal Injury Prevention in British Columbia, outline an ergonomics/human factors approach to safe handling. These standards were developed by the Provincial Residential Care Musculoskeletal Injury Prevention Team with input from stakeholders and organizations, including unions, frontline workers, clinical nurse leads, and many more.
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Employees who drive their vehicles for worke can contribute to a safer workplace and roads for all British Columbians.
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The continuing care sector has an injury rate nearly double that of law enforcement.
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In this issue: 👇 Dementia modules free during March 👇 Have you submitted to Safety Den? 👇 Free webinars 👇 Leaders roundtable 👇 Upcoming workshops 👇 Mental Health on demand
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In this edition: Read Hearts and Hands Digital eNews | February 29, 2024 online >>
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February's theme for Get Psyched! is civility and respect.
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Vaccine Basics media kit
October 12, 2023
Welcome to the Vaccine Basics Media Kit. Here, you’ll find tools and templates to help you spread the word about vaccines.
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WorkSafeBC is requesting feedback for two recommended amendments to the compensation policy for mental disorders in the Rehabilitation Services & Claims Manual, Volume II. These recommendations include revising the definition of “significant stressors” and adding clarifying language to better define the “labour relations exclusion”. These recommendations do not include changes to the Workers Compensation Act, Part 4, Div. […]
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If ever you needed proof that health and safety can be fun, look no further than the 2023 Safety Den. Held on May 29 at the BC Care Providers’ annual conference, the Dragons’ Den-inspired event captivated its audience as contestants pitched their ideas and innovations. Presentations included comedy skits, a musical performance, and even an […]
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Keep staff safe in the heat, Show your support to healthcare assistants by sponsoring the 2023 Hearts and Hands, Webinar: Psychological health and safety in the workplace for leaders and more.
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We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.
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